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Quality Appliance Repair San Francisco
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Samsung refrigerator is collecting water in the fridge compartment
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Highlights from the Business
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Locally owned & operated
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Certified professionals
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Parts & labor commitment
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Available by appointment
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Committed to repairs
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Committed to satisfaction
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Services Offered
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Review Highlights
“Sergey is incredibly versatile in all manners of electronics, mechanics, and all aspects of appliance repair.” in 67 reviews
“Couple weeks later the dishwasher is working like it's brand new and I could not be happier with the decision.” in 23 reviews
“These guys are the Best Highly Recommend.” in 10 reviews
About the Business
Business owner information
![Photo of Siarhei F.](https://s3-media0.fl.yelpcdn.com/buphoto/JtHoq6mc2qqSuUBnCoNbhw/90s.jpg)
Siarhei F.
At Quality Appliance Repair San Francisco, we love repairing appliances! It gives broken things a new life and reduces pollution. Since we founded the company in 2017, we have repaired more than 25,000 appliances in the San Francisco Bay Area. We earned the trust and recognition from our customers because we are committed to providing the best quality service to our customers. We offer reasonable rates according to the industry standards, and our service is always friendly! We provide a warranty on both parts and labor: parts are guaranteed for 12 months, and our labor on installing them - for 6 months. On top of all, if you choose us for your appliance service, the $ 85 service call fee will be waived. We repair clothes dryers and washers, freezers, refrigerators, dishwashers, ovens, stoves, and ranges etc.
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Overall rating
196 reviews
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- Lana A.Burlingame, CA07Jul 17, 2020
Efficient, professional, punctual and great communication. Sergey diagnosed a problem, talked me through the repair v. new dishwasher, and got the dishwasher fixed in no time. Thank you, Oleg and Sergey! Couple weeks later the dishwasher is working like it's brand new and I could not be happier with the decision. Thank you!
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Siarhei F.
Jul 17, 2020
Thank you, Lana! It was a pleasure working with you. We appreciate your business!
- Allie M.San Francisco, CA939951Apr 21, 2024
If you're in need of appliance repair in San Francisco, look no further than Quality Appliance Repair, and specifically, ask for Tim. Tim has become our go-to repairman for a few reasons, and each experience with him has been exceptional.
We've called on Tim's expertise for two separate issues with our appliances: our stove and double oven, and our dishwasher. On both occasions, Tim arrived promptly and ready to tackle the problem at hand. What immediately stood out was his friendly demeanor and genuine approach to his work. Tim didn't just fix our appliances; he took the time to explain the issues and the necessary repairs in a clear and understandable manner.
One of the things we appreciated most about Tim was his honesty. In an industry where it's easy to feel taken advantage of, Tim's integrity shone through. He was transparent about what needed to be done, never upselling unnecessary services or parts. Instead, he provided practical solutions and options, always mindful of keeping costs reasonable while ensuring quality repairs.
Moreover, Tim didn't just fix the immediate problem; he also offered valuable advice on long-term maintenance to help prevent future issues. His conscientiousness in this regard demonstrated a genuine commitment to customer satisfaction and building lasting relationships.
Overall, our experiences with Tim from Quality Appliance Repair have been nothing short of excellent. His professionalism, expertise, and personable nature make him a standout in his field. If you're ever in need of appliance repairs in San Francisco, do yourself a favor and give Tim a call. You won't be disappointed.Helpful 2Thanks 0Love this 1Oh no 1Business owner information
Siarhei F.
Apr 25, 2024
Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our appliance repair service. We appreciate your business and look forward to assisting you in the future if you have any more appliance repair needs.
- Mar 18, 2024
Apparently not every repair technician is well versed in LG appliances and how to fix them. Sergey at Quality Appliance knew exactly what the issue was with my LG dishwasher, ordered the new part that was needed, and came back to fix it within a few days.
The dishwasher had been having issues turning on for the past year, and a technician at a different company had taken a look, charged me, and told me I'd just needed to clean the filter. I'm so glad to have the problem fixed and be able to deal with someone who was truthful and knew what he was talking about. Thanks again, Sergey.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Siarhei F.
Apr 7, 2024
Dear Joanne G.,
Thank you so much for sharing this detailed review! We're incredibly happy that Sergey was able to finally resolve your dishwasher issue. At Quality Appliance, we pride ourselves on having technicians who are knowledgeable about a wide range of brands, including LG. We're committed to honest diagnostics and effective solutions. We always appreciate it when customers like you recognize our dedication. - mike m.San Francisco, CA020Jul 14, 2023
Highly recommend this Pro for your appliance repair services. Great communication, walked me through the process, explained about potential delays (one of the parts was back ordered), kept me updated on the progress, and finally completed the repairs.
This is my second time using their services - dishwasher and cooktop needed to be fixed - both times I met a professional attitude.
Thank you!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Siarhei F.
Jul 14, 2023
Thank you so much, Mike M,
We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! - Mike M.San Francisco, CA01Nov 14, 2023
Sergey was awesome. Very knowledgeable and kind. He fixed our washer/dryer, refrigerator and our dishwasher. The dishwasher was a difficult problem to diagnose and he was very thorough in trying a number of fixes and stuck with it until til it was complete. Highly recommended.
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Siarhei F.
Nov 23, 2023
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
- Skah M.San Francisco, CA0403Oct 30, 2023
Very professional. Aaron showed up on time, did the job and my dishwasher is working again. I'm quite satisfied with the process and Aaron's professionalism. It's only been a day or so but assuming the fix does the trick then it's a job well done. It's pricier than I had hoped but they responded quickly, arrived on time, did the job right, and worked cleanly.
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Siarhei F.
Jan 12, 2024
Thank you so much for the 4-star review! It means a lot to us. We appreciate your support!
- Matt G.San Francisco, CA18Mar 7, 2023
Up front, I'm giving Quality Appliance Repair five stars, and I'm giving myself one star for not writing this review WAY earlier. You know how some people say "my mechanic" when they have an auto shop they trust and like. These guys are "my" appliance guys. As much as it sucks to have an appliance go out, and to tell the truth I'd prefer to never have a reason to call them, I am nevertheless glad when they arrive. It means I'm going to get qualified technicians doing their level best to solve whatever problem I'm facing.
Dishwasher leaking? Diagnosed and fixed.
Dishwasher not starting up? Diagnosed and fixed. And... while fixing it, Sergey had the insight to ask me whether it was cleaning efficiently. In fact, it had not been performing as well as it had in the past. He suspected something else, so two fixes were rolled into one visit.
Oven completely failing after a power surge? Diagnosed and fixed.
Ignition failing on the range? Fixed
Fridge/freezer stops doing its job, but slowly over a period of weeks? Full diagnosis and an offer to rebuild the closed gas system. Price was fair for the amount of labor that would eventually be required, so I opted against that, but the value of the visit was their recommendation for which brands and features are more resilient.
Above all, however, is the fact that every time they've been out over the several years I've used their services, I get a full explanation of what's going wrong, and a doggedly determined attitude and commitment to solving the problem at hand. While it's a pain in the ass to have an appliance go out, I'm happy to have the chance to support a business like this one.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Siarhei F.
Mar 7, 2023
Thank you so much, Matt G. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
- Dee B.San Francisco, CA01410Aug 4, 2022
**SERGEY FROM QUALITY APPLIANCE REPAIR IS A FIX-IT ROCK STAR.** This is the second time I've used Quality Appliance Repair, the first time was for a Miele dishwasher repair, and the second time for a Maytag Magic Chef stovetop. They responded to my requests for my appointments immediately. Sergey came both times--lucky me!!--and the first time, he correctly diagnosed and fixed a sensor on the dishwasher, and the second time, he fixed a crossed-wire connection on the stovetop. Both times he was so efficient and quick in diagnosing and fixing the problem, all I had to pay was the initial consultation fee!! SO AWESOME. Don't call anyone else, Quality Appliance is the **BEST!!!!**
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Siarhei F.
Aug 27, 2022
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
- Steve L.Balboa Terrace, San Francisco, CA025Nov 20, 2022
I found the overall service to be excellent. The communication was especially good as far as scheduling, follow up and explanation of what was required to fix our dishwasher. Our technician, Tim, was very thorough and took his time to thoroughly diagnose the problem. After ordering the parts, he scheduled a time which was convenient for us and arrived on time for the repair. At all times he was courteous and professional.
I found Quality Appliance Repair on Yelp. I read both the positive and negative reviews before deciding on working with a business. I've learned to read between the lines, especially with dissatisfied customer reviews and how the business responds (or doesn't respond) to negative reviews. Having had various repairs made in our home during the years, I found Quality Appliance Repair to be among the best that we've had the pleasure of working with and would highly recommend them.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Siarhei F.
Jan 8, 2023
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
- N B.San Jose, CA622924May 27, 2021
Oleg is a true professional. My dishwasher started leaking and I reached out to Oleg via yelp messages. He responded within under 30 mins with immediate availability. Andrey showed up to the appt within his 2 hours window and diagnosed the problem. I needed a new part that they ordered within a day and replaced it for me at time convenient to me.
Now I am no longer washing my own dishes thanks for Oleg and Andrey. (!)
Call / message them if you want true professionals who love what they do.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Siarhei F.
Jul 26, 2022
We greatly appreciate your business and your feedback is extremely helpful in ensuring that we continue to delight you and all future customers!
- William G.Sacramento, CA01Dec 11, 2021
Sergey is a very professional, classy guy who explained why our dishwasher wasn't working, that the computer board is no longer manufactured, that he can fix it, but the expense will likely be too prohibitive to justify doing so, so that it will be better to buy a new one.
At the same appointment, he diagnosed why our refrigerator wasn't keeping a low enough temperature (even though it had ice build-up) and was leaking water every day, as well as why the ice maker no longer worked. He scheduled a followup appointment--we needed to shut it off for 24 hours so the ice buildup could melt, and so he had the time to have a part shipped overnight. It now runs like it we just purchased it new.
Before he left, he told us to call anytime--though he hopes we won't need to for many years. Furthermore, he arrives well within the two-hour appointment time. Great guy!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Siarhei F.
Jan 4, 2022
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.