Quality Appliance Repair San Francisco

We called Quality Appliance Repair a week ago to schedule a technician to come check out and fix our Viking microwave that just stopped responding.
Same-day appt at 2pm, and our technician arrived early (with text message of early arrival).
He spent about 30-min investigating inside, testing many things, and finally got it working again. Not sure what was the problem - he suggested maybe the fuse was loose (it was still intact and working), or some oil on the switch (which he cleaned), but it worked. He also suggested to always STOP the cooking by pressing the STOP button first before opening, as opening while cooking can sometimes burn out the fuse. (We learned that the last time we burned out the fuse.)
At the end he charged us only the $85 visit fee, as no parts or labor was used to fix anything.
Great service, and we were so happy to get our microwave back to working so quickly.
The technician didn't give us his name or a card, so we don't know who it was. But I hope the company sends this review to him accordingly.

Quick, great communication, super skills and tools, and honest. There were a couple of challenges with the machine parts, but we worked through everything.

Highly recommend! My machine is back up and running again.

Why contribute to landfill when the machine is fixable?

If you're in need of appliance repair in San Francisco, look no further than Quality Appliance Repair, and specifically, ask for Tim. Tim has become our go-to repairman for a few reasons, and each experience with him has been exceptional.

We've called on Tim's expertise for two separate issues with our appliances: our stove and double oven, and our dishwasher. On both occasions, Tim arrived promptly and ready to tackle the problem at hand. What immediately stood out was his friendly demeanor and genuine approach to his work. Tim didn't just fix our appliances; he took the time to explain the issues and the necessary repairs in a clear and understandable manner.

One of the things we appreciated most about Tim was his honesty. In an industry where it's easy to feel taken advantage of, Tim's integrity shone through. He was transparent about what needed to be done, never upselling unnecessary services or parts. Instead, he provided practical solutions and options, always mindful of keeping costs reasonable while ensuring quality repairs.

Moreover, Tim didn't just fix the immediate problem; he also offered valuable advice on long-term maintenance to help prevent future issues. His conscientiousness in this regard demonstrated a genuine commitment to customer satisfaction and building lasting relationships.

Overall, our experiences with Tim from Quality Appliance Repair have been nothing short of excellent. His professionalism, expertise, and personable nature make him a standout in his field. If you're ever in need of appliance repairs in San Francisco, do yourself a favor and give Tim a call. You won't be disappointed.

I contacted them through yelp and they had an availability the next day. The diagnostic fee was also lower than everybody's else.
The technician came and gave me really good advice, some of it against his own interest. He explained the problem in detail and what the repair options were, how much they would cost, and his experience on the likelihood that I would see the same problem again. I decided to get a new dishwasher instead.

Also, the he was super polite and cleaned everything. I will be calling Quality Appliance Repair again if I have an issue.

Apparently not every repair technician is well versed in LG appliances and how to fix them. Sergey at Quality Appliance knew exactly what the issue was with my LG dishwasher, ordered the new part that was needed, and came back to fix it within a few days.

The dishwasher had been having issues turning on for the past year, and a technician at a different company had taken a look, charged me, and told me I'd just needed to clean the filter. I'm so glad to have the problem fixed and be able to deal with someone who was truthful and knew what he was talking about. Thanks again, Sergey.

Excellent customer service - scheduled a Wolf stove repair same day. The technician, Tim, was on time, efficient and friendly. He fixed the stove and even helped fish out a part of our Viking hood that had fallen behind the stove. Above and beyond.

Have a microwave that stopped working. No replacement available so repair the only option. Messaged these folks, got a quick response and an appointment for the next day. When the technician came, he examined the microwave and diagnosed the problem. Ordered the part and came back the next day to install it. Such professionalism. Amazing service. Highly recommend.

Enjoy!

Awesome experience! We have an older Sub-Zero Refrigerator where the ice maker stopped working. We gave Quality Appliance Repair a call and they were quick to send someone out for an inspection/consult.

Sergey arrived and was honest and gave explanations to each area that needed repair. He also showed areas that he didn't think were necessary to repair at this time, but may need work in the future.

After the consult, the price estimate and timeline were very reasonable. We were able to get the repair done in a timely manner. Sergey arrived on time and worked very efficiently. He was thorough in checking all of his work. He was also considerate of my property and makes sure he leaves his workspace cleaner than when he arrived. Overall experience was great and he was very responsive to all of my questions!

This is the beauty of Yelp. You need food, drink, or a service, look at reviews, factor out a few of the cheerleaders and ax-grinders, and then enjoy excellent food, drink, or service. In this case, I was looking to get two of the four oven gas burners on my 20-year-old Frigidaire range working again. I mean, sometimes you need more than two to be working at once. I called Quality Appliance Repair and they had slots available as soon as the next day. I didn't need them that quickly, but I did arrange for a slot the next week.

Fast forward to repair day and 6' 6" (ish) tall Sergey was there right within the 2-hour time window that the shop had promised. I mention Sergey's height only because I live in a loft with a low kitchen ceiling. His head was right up against the ceiling. He took a look at the range, tried and failed to ignite the burners, did his Sergey thing and within 15 minutes and $90 later, they were working perfectly! On top of fixing the burners, Sergey showed me how to do some maintenance myself so I won't need to call for those repairs in the future. How about that for service?

I can see why Quality Appliance Repair, and Sergey in particular, get solid 5-star reviews on Yelp.,

Tim was an awesome repair tech. From giving a quote and walking us thru each expense to walking me thru the repair and showing me what was done. He came 3 times to get the job done. He has great attention to detail and wanted to make sure everything worked perfectly before he left.

He did an amazing job! Highly recommend!