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Safety Garage Door Repair & Installation
Updates From This Business
New customer 150$ on new door replacement
We can have your door replaced with in 2-3 days… read more
Our team has 10 years of experience
We can handle all your garage serves need. Call to… read more
Looking for new garage door ?
We can help. We specialize in custom and stell… read more
First-time customer special
New customers get a free 5% with a purchase of 500$
Limited-time offer!
Until October-10 you can get 200$ off on door… read more
Door replacement
Skyline flush panel with black color and a side… read more
Verified License
Yelp confirmed a business or employee license.Portfolio from the Business
Sponsored
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Garage Door Installation
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Garage Door Repair Service
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Garage Door Opener Installation
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Garage Door Opener Repair
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Highlights from the Business
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Free estimates
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Emergency services
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Parts & labor commitment
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Beat or match prices
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24/7 Availability
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Locally owned & operated
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Services Offered
Verified by Business
Review Highlights
“Nobody is perfect all the time and John went the extra mile to make things right with a customer....” in 73 reviews
“Ray was great, he did a really nice job in a short period of time on a Sunday.” in 9 reviews
“Ammar was working lightning fast on my broken garage door spring and had it fixed in less than 20 minutes.” in 15 reviews
About the Business
Business owner information
![Photo of Alex S.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Alex S.
We are a family-owned garage door company that believes in customer satisfaction. We provide a wide range of garage door services and have repaired and installed garage doors for ten years. Our team of professionals helps relieve your stress by being accessible and affordable from repairs to garage doors and door openers, garage door installations, and maintenance.
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Overall rating
176 reviews
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1 star
- Robert S.San Francisco, CA09May 19, 2023
John from Safety Garage Door was fast, responsive, and courteous. He immediately diagnosed the problem and fixed the garage door. He also recalibrated the spring and operating mechanisms. John was very experienced and knowledgeable about garage door repairs. The price was extremely reasonable compared to others that we contacted. We will call John at Safety Garage Door again for any future garage door issues!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Sam P.
Jun 17, 2023
Thank you "Robert" for your great review, We are happy that you are satisfied with our service, Safety Garage Door always at your service.
- Kenny L.San Francisco, CA721121123Aug 28, 2024
Although we got off to a bumpy start via the booking process, everything ended up well in the end. The technician I got (named Mack) was awesome. Super friendly guy who explained everything he was doing. We were doing some remodeling in the garage, so he was thoughtful about where to put the wiring, as well as what not to install immediately so that we could do it later after drywall was put up. Ultimately, the motor we bought was installed well, and everything is working smoothly. Thanks, Mack!
D efinitely recommend Mack
O ffered to match competitor pricing
O n time during the appointment window
R esponsive over Yelp's toolHelpful 0Thanks 0Love this 0Oh no 0 - Johnathon E.Santa Clara, CA01Aug 20, 2024
I had a frustrating experience with Safety Garage Door Company. I reached out to them for a price estimate on a new garage door and opener. Although I initially requested detailed information via email, the responses were unhelpful and vague.
When I asked about the specifics of the door model and the type of opener included in their $1600 quote, the only response I received was to call them for more details. I explained that I couldn't take calls while at work and asked for the information in writing instead. Instead of providing the details, they insisted on a phone call and suggested that if I couldn't speak with them, I should not deal with their company.
This lack of transparency and unwillingness to answer straightforward questions made me question their honesty and professionalism. If you're looking for a company that values clear communication and customer service, I suggest you look elsewhere.
the help I received from such company is awful considering i have an emergency situation.Helpful 2Thanks 0Love this 0Oh no 0 - Steve C.Santa Clara, CA1285Jul 30, 2024
On July 27, 2023, I started a project on Yelp to get quotes for garage door repair. I was promptly contacted by Safety Garage Door Repair to schedule a free estimate. Initially, I thought the estimate would be given over the phone, but Sam from Safety Garage Door Repair informed me that an in-person visit would be better. I provided my address as requested.
A few hours later, technician Sharif arrived to inspect the garage door and provide a quote. I informed him that I was only seeking an estimate and would reach out if I decided to proceed. Sharif seemed upset by this and mentioned that he had driven a long distance for the in-person estimate. I explained that I had requested a phone consultation and preferred it for convenience, but it was Safety Garage Door Repair that insisted on an in-person visit. I felt it was unfair for him to express frustration towards me.
Sharif quoted $250 for fixing the cable and $450 for labor to install a new garage door opener I had purchased from Lowe's. He mentioned that the total cost of $700 was for labor alone and that the installation would take about 40 minutes. The cost seemed exorbitant--$700 for 40 minutes of labor, which is more than some doctors and lawyers charge. Nonetheless, I thanked him for coming.
Later that night, I decided to write a review on Yelp detailing my experience. The next day, Sharif showed up at my house unannounced, seemingly to convince me to remove the review. Since I was not home, my family informed him of my absence. I later spoke with Sharif on the phone, and he asked me to remove the review. I explained that my review was not negative but a description of my experience.
An hour later, Sharif's boss, Ammar (believed to be the owner), called me and also tried to persuade me to take down the review. When I refused, Ammar became upset and verbally attacked me, using the phrase, "I don't even want to work with you, you cheap s**t!" I was deeply disturbed by this encounter and the aggressive behavior.
As a Yelp user, it is troubling to experience unannounced visits and verbal threats from a business in an attempt to remove a review. This experience makes me question the authenticity of the positive reviews this business receives--perhaps many were coerced into removal of negative feedback.Helpful 4Thanks 1Love this 0Oh no 4 - Roger H.Redwood City, CA5145Aug 23, 2024
Setting up the appointment took only a few minutes. Mack, our repair tech, was prompt and professional. Diagnosed our issue right away and gave us great info about our opener. Took only a few minutes and everything is working great. Would totally recommend Safety Garage Door Repair.
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Peter M.
Aug 23, 2024
Roger, thank you for the great review! We’re so happy you loved your experience and we’re here if you need anything.
- Denise G.Brisbane, CA01512Aug 17, 2024
Sent out a service request around 1pm, totally fixed by around 4pm. Wow!
New garage door opener installed and programmed, tracks serviced, hardware tightened, safety infrared sensors in place, nifty new camera alerting me when someone's moving around my garage, super quiet operation. Couldn't be happier. Sharif was helpful and efficient. Price was reasonable. Definitely recommend.Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Peter M.
Aug 17, 2024
Denise, thank you for the great review! We’re so happy you loved your experience and we’re here if you need anything.
- Luke Z.San Mateo, CA274136Jun 5, 2024
The left side wire of my garage door came loose all of a sudden and meant my door was stuck open in the middle of a car wash. It was late 5 pm already and most businesses weren't open anymore so it was great John responded quickly and was able to come by that evening.
He was courteous and communicated clearly from start to finish, and mostly importantly didn't try to upsell us on a variety of things our probably 30 year old doors may need down the road. We've had bad experiences where a smaller issue results in getting taken advantage of by shady businesses so we're glad John came, did the work in 25 minutes, and didn't pressure us for anything else.
Got a 3 year warranty on the spring replacements and will probably call John up if and when we decide to finally replace these old doors!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Peter M.
Aug 7, 2024
Thanks for the awesome review, Luke! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you
- Nish B.Brookline, MA62Jul 26, 2024
Ammar from Safety Garage Door Repair & Installation did a fantastic job replacing my broken garage door. He arrived on time, was very polite, and completed the work efficiently in about an hour. I highly recommend his services.
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Peter M.
Jul 28, 2024
Thanks for the awesome review, Nish! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you
- Jeff J.Daly City, CA1251May 24, 2024
The tension spring broke on my garage and my garage door came crashing down. Luckily, nothing else looked damaged. I used Yelp to get quotes at around 7pm and SGD was one of the first to respond quickly. Amani was quick to schedule me an appointment and when I mentioned if they can squeeze me in for service the same night, she was able to get a tech to my house 3 hours later... on a Friday night. I loved that they have an online tracker so I know if the tech is on its way and their ETA. Small things like that go a long way. No more hoping whether someone comes on time for their appointment or worse, no call/no show.
Nezzar arrived at about 10pm and quickly knew what the issue was. He gave me a quote and said he has everything in his truck to perform the work tonight. Along with disassembling the broken spring, he saw the pulleys and bearings and also some plastic parts the previous installer used were in bad shape and explained why it should be replaced. He gave a quick quote for the additional cost if I wanted to get it done, no pressure at all. I decided to get it done in one appointment and he was done with everything in about 45 minutes. Again, all the parts were already available in his truck. No need to make another appointment and come back. Great service! He also gave me maintenance tips to keep the garage door working smoothly and gave me a small 1st time customer discount.Helpful 0Thanks 1Love this 0Oh no 0Business owner information
Peter M.
Aug 7, 2024
Thanks for the awesome review, Jeff! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you
- Jane G.San Francisco, CA013Aug 17, 2024
I called Safety Garage Door Repair on a Saturday for a garage door that wouldn't open. I was able to get an appointment that afternoon. Ammar came exactly when he said he would, replaced the broken spring, and while he was here I asked him to fix a few other things about the door. I was upselling HIM! He did a great job. He was super efficient, pleasant, and he knows what he's doing. The price was more than fair. A pleasure. Absolutely recommend.
Helpful 0Thanks 0Love this 0Oh no 0 - Nan L.Mountain View, CA2488Aug 20, 2024
Garage door was stuck and asked this company for an estimation. Provided the best quote. Great value!
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Peter M.
Aug 20, 2024
Thank you for the great review! We’re so happy you loved your experience and we’re here if you need anything.