Same Day Air Conditioning & Heating
Highlights from the Business
![LOCALLY_OWNED_OPERATED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_locally_owned_v2@3x.yji-04e733a7f628c96a469c.png)
Locally owned & operated
![CERTIFIED_PROFESSIONALS](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_certified_professionals_v2@3x.yji-c196de277ce62fa57609.png)
Certified professionals
![FAMILY_OWNED_OPERATED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_family_owned_v2@3x.yji-80e81b3b2e8eadf2d9d5.png)
Family-owned & operated
![24_7_AVAILABILITY](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_twenty_four_seven_availability_v2@3x.yji-fe63255b9eb106189a5f.png)
24/7 Availability
![FREE_ESTIMATES](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_free_estimates_v2@3x.yji-96b2ab4703045ffacf0c.png)
Free estimates
![REPAIRS_GUARANTEED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_repairs_guaranteed_v2@3x.yji-eeb58fd2c23b1bbe5ebe.png)
Committed to repairs
Photos & videos
Services Offered
Verified by Business
Review Highlights
“I also had Sam service my garage door when it broke about a year back and the service was just as great.” in 11 reviews
“They sent Mohammad, who diagnosed the issue very quickly and returned with the part as soon as it came in.” in 10 reviews
“After consulting the wife we booked Omar to come do the work as soon as he could get us on his schedule.” in 10 reviews
About the Business
Welcome to Same Day Air Conditioning & Heating of San Mateo County Through the highest quality service and products, Same Day Air Conditioning & Heating keeps your home comfortable, no matter how extreme the San Francisco area weather. Our licensed technicians specialize in the installation, maintenance and repair of heating and cooling systems, servicing all makes and models, offering free in-home estimates, and 24-hour emergency service. We at Same Day Air Conditioning and Heating strive to bring You the most affordable and reliable HVAC service to your home. We want to get to your home, help you repair the issue and have you up and running to a comfy and cozy home.
Location & Hours
Amenities and More
Ask the Community
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How many ducts in a 3 bed 2 bath house? How much to have the duct clean? How long should I have the duct cleaning?
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Overall rating
154 reviews
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- Michael J.Fremont, CA06Apr 17, 2018
I really appreciate Same day air conditioning & heating on fixing my furnace/duct issues. Long story short, we discovered the furnace is broken and called our home warranty company, they contacted Same Day Air - Baker came over and did an inspection and fixed the furnace on the spot.
- He also noted that our furnace needs new insulation and duct was leaking/falling apart.
- However, when he submitted the report back to our home warranty company, our home warranty company refused to cover (I understand they don't cover insulation but they should be covering duct but they refused to read the report again). So I ended up contacting Same day air again and was talking with an "awesome" customer service lady (her name was "punan" or something). She was so patient and she actually stayed late long after her normal working hours trying to help me by contacting my home warranty operation department directly. After few rounds of back-n-forth, the home warranty still refused to pay for it. Finally, she directed me to the owner Sam who totally gets my frustration and actually offered to send another tech over (Sanad) the very next day for FREE! He basically told me not to worry and Sanad will fix everything (duct leak and thermostat) and he is willing to amend the home warranty tech report if needed.
- Next day, as requested Sanad called 30 mins before arrival and was very professional and understood our issues. He then went in and fixed everything!!
I just want to say not all businesses actually care about their customer but in my experience with Same day area, they do care deeply about customer experience and they are willing to go-above-and-beyond to resolve your issue. It's also not easy to find a business where ALL of the employees care about your situation starting from the phone desk lady up to the business owner.
I would definitely recommend them to others and will keep them as my go-to HVAC guys going forward!.Helpful 0Thanks 0Love this 1Oh no 0 - J L.Hillsborough, CA275462Jun 7, 2024
I requested a quote through yelp. These guys had a nice automated system to schedule combined with I imagine a dispatcher of sorts. They gave me a 4 hour window, which seems very broad with no refinement even though I started asking 1 hour prior. Told me they would show up, then halfway into the window I asked again and they said at the end of the period. Then they never showed up and responded they got caught up. I had to change my plans for 4 hours only to be stiffed on an appointment. Everyone's time is valuable including yours (reading this review). By not meeting their commitments and pushing me out with no updates is selfish and prioritizes their time and money over mine. This practice I imagine is like airlines overbooking flight so they are 100% at capacity and getting top dollar yield for their time every day even if they do piss off a percentage of their customers however these guys haven't offered compensation like the airlines do. I would not recommend. They may do fine work maybe if you have infinite time and patience but I think most of us do not. I hope you find this useful and it becomes a source of constructive feedback to this business. The nice thing is that these reviews also provide a governing mechanism to drive new bookings with only the best vendors and also provides real feedback to them if they care of their reviews.
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Sam T.
Jun 7, 2024
J L
Hello, my name is Sam with Sameday Air Conditioning yesterday. Our appointment 4 to 8. Our office called Kathleen and Brian multiple times letting you know that our technician was running late. We called both numbers on file at 7 o’clock 745 and 830 letting you know that our technician was running late at 8:30. We called to let you know that we’re on the way , we also left voicemails and there was no response to any of the phone calls or voicemail. We also called you this morning to Kathleen and Bryant and there has been no response. Our technician was ready to come last night 30 minutes late and we’re willing to come today, but we have been receiving no response from both phone calls on file. Can you please call 510-887-5572 and we could have a technician come today. for the inconvenience, we will waive all service fees and diagnostic fees and offer you a free maintenance. Please give us a call and we can come today at whatever time suits you best. - Feb 27, 2023
We were fortunate to find Same Day Air Conditioning & Heating.
In December, we had a gas heater that wasn't working. Setting up an appointment was easy and they were prompt. Upon getting a part ordered the job was completed.
We smelled a hint of gas later on and Same Day can out and helped us address the issue.
We're very grateful for their support.
Thank you.Helpful 0Thanks 0Love this 0Oh no 0 - B. K.Pacifica, CA1581May 2, 2023
I made an appointment. Day before the appointment it was confirmed. No one showed UP.contacted them several times during the window of the Appointment no response. I would really worry about this company keeping their word if they can't even keep an appointment
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Sam T.
May 3, 2023
Can I please have your phone number and address because I don’t have anything on file that we missed any appointments. If you could please give me some information so I could look up your file.
- Marty B.San Francisco, CA012Feb 11, 2023Updated review
The first time My AC/Heat fan wouldn't turn on. I contacted my insurance company and they sent out Sameday Air. Gabriel and his associate came out and diagnosed the problem to be the circuit board was the problem. He showed me that one of the components was burnt. He said that he would order the part. They called to let me know that the part was in and made me an appointment to install it. Gabriel and his associate came out and installed the circuit board. They were both professional and courteous and did a good job and I appreciate that.
Then
I had a problem with no power to my thermostat "My Bad" They sent Gabriel out again and fixed the problem I caused. Gabriel and Sameday was so nice for helping me. I highly recommend them. Thank You Sameday!Helpful 1Thanks 0Love this 0Oh no 0Jan 30, 2023Previous reviewSameday Air was very fast in to get my problem addressed. My HVAC went south on me and Sameday Air sent technicians out and found that the circuit board was bad The service technician Gabriel that came were great. They ordered the part and fixed the problem. I would recommend them too anybody you'll be very satisfied with their work and professionalism! Thank you Sameday Air!
- Vikrant G.San Francisco, CA186363Mar 10, 2022Updated review
The owner reached out to me and offered some compensation to alleviate of my previous concerns. The compensation he offered is 10% of the actual monetary loss I had. That being said, it definitely helps soften the blow.
I'm now optimistic that the concerns I shared will have a constructive effect on this company.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Sam T.
Mar 8, 2018
Vikrant Goel,
It seems like their is a lack of understanding on the relationship between you and your Home warranty and the legal responsibilities of an HVAC company.
On the issue of said parts that needed to be replaced, Omr was correct in stating that those parts are unavailable because those parts are obsolete and not being manufactured by Carrier Corp. as of late 2017-2018.
(Feel free to contact Carrier for specific details)
As an Hvac company it is illegal and irresponsible to purchase equipment from eBay, craigslist or any other sites online. These laws are created AND SHOULD ALWAYS BE UPHELD to provide safety to the thousands of families and homes we serve on a yearly basis. It is also illegal to install parts that are supplied by homeowners.
You are free to circumvent these laws if you choose but please do not imply that our actions were deceitful when the opposite is exactly the truth.
Regarding the $2500 for a new furnace, actually the full amount would have been $2602
This price includes the price of Title 24 testing ($325 which we have to hire a certified Hers rating agency to perform)
and any return visits if initial failing has occurred($150).
It also includes whatever sealing and ductwork repair that needs to be performed to have it pass final testing.
There were no single charges for $500 as you state.
Unfortunately based on your home warranty policy we were informed that many items were not covered.
We are not in control of what is covered or not covered in your policy. The prices for the non-covered cost that were quoted to you are lower than if you were outside of home warranty.
Outside of home warranty a typical furnace install is between $4k-$5k including a title 24 guarantee and permit costs.
For the price of $2602 I would’ve highly recommended to replace your furnace for nearly half price rather than spending an untold amount of money on an obsolete part and 25+ year old furnace and have your duct sealed up to ordinance, but to imply we were being dishonest is not correct and unfair.
Thank you.
Sam.Mar 8, 2018Previous reviewBasically tried to rip me off.
My furnace wasn't working so my insurance company sent these guys to my house (of course I had to pay for the visit). They saw that my furnace was relatively old and without properly diagnosing the problem, Omar said that it needs to be replaced and the parts are not even available (which they are, I ordered the part on eBay and got it replaced by someone else, my furnace is completely fine now!!!).
The worst is yet to come.
They gave an estimate of $2500 to my insurance company (excluding the cost of the furnace). That $2500 includes $500 for electrical modifications, $500 for gas modifications, $500 for sheet metal modifications and all the other made up modifications. I got a second opinion and literally even if I would have bought a new furnace, it would've had been a drop in replacement with very minor adjustments.
Because of this, I had to bear all the cost of repair myself. I guess my insurance company trusts these guys more who declared my furnace irreparable.
Anyway, the lady on the phone/email was nice and felt like she made an verbal effort to save the reputation of the company. - James B.Rose Garden, Brentwood, CA04Aug 30, 2023
The air conditioning on my home, only zone 2 works and zone 1 doesn't work, so I called my home warranty company and they sent this "Same Day HVAC" to do a diagnosis, and they spent over an hour checking thermostat and the parts up in the attic found out the zone board is burnt and need to replace and after 10 days they have no response at all, and I called my home warranty company to follow up and complaint, the warranty company said I need to replace zone board and the power transformer is missing and the warranty will only conver the zone board's labor and parts, the power transformer is not converted because it is missing, later this Same Day hvac company said I need to pay $285 out of my pocket to replace the power transformer and their customer service told me the transformer is not missing it is nonexistent, but in their estimate it says to replace the transformer.
Later I requested second opinion, and than another company came to do the diagnosis and found out there is no need to change zone board and power transformer is not missing, all we need is a new thermostat and some rewireing on the thermostats connection.
1. this company's over one hour of diagnosis at my home is pointless and create not necessary repairs
2. After I follow up with my warranty company and file a complaint, and they said the parts is not missing and it's non existent, and that the warrenty uses the wrong wording
3. On the estimate for the out of pocket $285 is to replace the transformer, if it is not missing than how would they replace it, if it is not existing to begin with than why would they need to replace the part
4. I own this house for over 10 years, this time is the first time the AC system need repair and their technician is the first time since my ownership some one has climb up to the attic, if the transformer
Is missing than than who took it.
5. And finally the second opinion technician came in for less than 10minutes, and made my air conditioning work again, they only worked on the thermostat
I feel this Same Day Air Conditioning is scamming consumers and insurance companyHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Sam T.
Jan 5, 2024
Unfortunately, your home warranty does not cover the repairs. All photos invoices and attempted repairs were sent to your home warranty. If you have any questions regarding your policy, please contact your home warranty.
- Greddyv7 3.San Francisco, CA1612864Nov 20, 2022
On time. That is very important. Nowadays most of the vender don't show up on time after given you a 4 hours window. This company is very communicative. Responsive and price is competitive. Will recommend them to anyone.
Helpful 0Thanks 0Love this 0Oh no 0 - Jane B.Walnut Creek, CA014Jul 3, 2023
Our air conditioner was not working....I called Same Day and was scheduled for the next day!....I was so lucky to have Andre as my technician....He found the problem and was able to fix it....GREAT SERVICE!!
Helpful 0Thanks 0Love this 0Oh no 0 - Serena Y.San Francisco, CA361Dec 29, 2021
I'm glad my home warranty connected me with Same Day AC & Heating (also MS Services). My gas furnace was not working. Hashem came over and quickly diagnosed the issue, fixed it, and tested it afterwards. He also informed me of the issue and I appreciated that he added an precautionary step to help prevent the issue happening again as much as possible. He also answered all of my questions and I'm the type to ask a lot. Thank you!
I would say the only downside is that I had to wait a few weeks for them to come over which sucked because I was freezing without my heater working! But I understand that they're really busy.Helpful 0Thanks 0Love this 0Oh no 0 - Linda M.Scottsdale, AZ03May 4, 2023
Same Day has been servicing my HVAC systems for two years. I cannot speak highly enough of this company and their very knowledgable technicians. This company stands by its work.
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