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Review Highlights
“The original location (Terminal) must be ridiculously profitable if the owners can build this new location.” in 4 reviews
“There's a lineup but it seems to go by fast.” in 2 reviews
“Well designed a vacuum area with a big Big car wash machine unfortunately no touchless or pressure washer option for more delicate cleaning.” in 2 reviews
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About the Business
Burnaby's newest State of the Art automated Car Wash. Largest Car Wash facility in Canada!
Location & Hours
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Overall rating
49 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Aug 12, 2024
Finally ready to leave a review. I randomly googled this place up a few months back and these pictures and post was from my 5th visit! Thats goes to show how impressed i was to keep going back.
Previously i had always preferred to bring my car for hand car washes as i've had some bad experiences before going through auto washes before at other businesses. But after i noticed that they barely vaccum properly inside .. and didn't even wash my matt's properly even though i paid extra .. i was like mehhh i need to find a different place. Which led me to Shine Auto Wash, closer to home and prices online seemed budget friendly for the various options.
But shockingly the spontaneous wash i made out to shine auto wash gilley location back in May it was pretty impressive. They do have other locations listed online if Burnaby isn't exactly close to you.
There was 6 splotches of bird poop in diff areas and the wash really moved it all. I chose the platinum wash .. which after taxes was about $31.50. I love how the place is 24 hours and there's always a guy working to give you a reminder of the instructions of how to prepare for your turn to go through the wash once you choose your self serve option when you first drive in!
Though i have to admit i noticed on my front window there's a few scratches but it's light!!! which happened during my most recent visit on friday aug 9th ... hmmm hopefully it disappears! bcHelpful 0Thanks 0Love this 0Oh no 0 - Jerry C.Surrey, Canada01Jul 26, 2024
Do NOT bring your car here, they will deny responsibility if anything gets damaged. Wiper blade arm broke, they denied responsibility even though they said they had video of when it snapped near the end of the wash. Don't waste your time complaining either, it took a month to get nothing but excuses.
Helpful 0Thanks 0Love this 0Oh no 0 - Fernando S.West End, Halifax, Canada02May 1, 2023
Been going here for 3 years. No complaints, it's always clean and the machines wash the car well. The only issue is the vacuum tokens are expensive. I don't use them for that reason.
Helpful 0Thanks 0Love this 0Oh no 0 - Joms S.Burnaby, Canada01Jan 24, 2024
i addressed my concern about thw wiper that came off my car after the car was washed and billy the manager reached out by contacting me and helped out with the costs i spend on the new wiper and gave me a gift card to cover the wiper.would recommend friends and relatives at shine auto wash. satisfied with the resolution.
Helpful 0Thanks 0Love this 0Oh no 0 - 62781550Feb 8, 2020
Great place that's open 24/7! My car needed a nice bubble bath after the snowy weather. There are various tiers that you can wash your car depending on whether you wanted an extra coat of shine. Prices start at $8 (includes taxes)for basic wash and dry with the highest price at $18.
There's a lineup but it seems to go by fast. There are 3 rows to lineup at. You pay first by cash or credit card. Select the options you want. There were several high end luxury cars here getting a wash too. You just put your car in 'neutral' as you go through the wash. I had the basic which you can see there's a decent amount of soap. There are attendants there assisting you to help you align the car.
There is a separate area where there are vacuums available with at least 6 separate stations.
I'm impressed as the place is fairly new and clean. It's located off Gilley and Rumble street. No more than a 10 minute drive from Metrotown mall.
I will be back!Helpful 1Thanks 0Love this 0Oh no 0 - Feb 27, 2018
Absolutely love this car wash and think it has great value. I usually go for the $13 Silver wash and find that is perfect for my Equinox. I buy two tokens for the vacuums at the same time as the wash. Two tokens is enough to fully vacuum the car and mats. There is a staff member who aligns your wheels with the track and tucks your mirrors in if you chose to do so. You're done within minutes and bam, clean car! There is also a location in Coquitlam near Ikea but they don't have vacuums there so I'm not as big of a fan.
Helpful 1Thanks 0Love this 1Oh no 0 - Nov 22, 2015
Came by for a free car wash (free for the month of November 2015).
This place is absolutely monstrous. The building looks so sharp and modern that it could easily be used in movies. Just the drive out to look at the building complex is worth it. The original location (Terminal) must be ridiculously profitable if the owners can build this new location.
There are also several bays for detailing and vacuuming.
The lineup was about 30 minutes the day I went, though I would imagine this would die down after the grand opening month. As Amy T. mentioned, I can't figure out why the entrance has 3 separate queues for the cars when the lines merge into the same car wash line anyways.
The system pushes one's car along with a chain driven roller system. One thing to note is that there are 2 metal guides (slightly wider than an average tire) along the entire car wash that the wheels will be dragged against. This means that vehicles with dual real wheels (common on pickups) probably won't be able to use the facilities. Also, anyone with rims where the spokes stick out past the tire is going to get them trashed.
The system is all automatic. Once the tire catches, just sit back and enjoy the show. It's pretty neat listening to all the thumping and whirring as one's windows get completely covered in soapy suds. I would recommend closing off your air vents, as the smell of soap actually got a bit too strong. A few minutes later, my car was clean, shiny, and ready to go.
Afterwards, I took a look to see how good the wash was. While they did a good job on the sides, there was still dirt on the rear (license plate indent), as well as both my side mirrors (glass). In addition, the dried bird poop on the roof of my car was only about 90% removed. In other words, while this wash may be quick and mostly decent, it's no substitute for the bucket and garden hose. Hence the 4 stars out of 5.Helpful 1Thanks 0Love this 1Oh no 0 - Ian Jeff D.Shaughnessy, Vancouver, Canada011Jan 1, 2022
Don't use this carwash, exit door fell unto my roof and the management don't care!!!! I stopped to unfold my side mirror then suddenly door just fell without sensing my car!!! Never trust automation and sensors from this company especially Shine Auto Wash in Gilley, Burnaby!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Aug 1, 2017
Me and my brother came here in the middle of the night, practically midnight to do what anyone does at a car wash.... get their car washed! This was the first time I came to this location, as I have been to the one at Terminal and I was expecting the same, off the side of the road brightly lit car wash, what I didn't expect was the size of this place.
Have you ever been to the Peace Arch in the middle of the night, it had that feel, well lit, thinking I was at a border crossing with separate gates to enter. When you come through here the first thing you notice is a big storage depot that is tied in with the main property, also on the side there are separate bays to do your own vacuuming to your vehicle. It is odd how you loop into the main conveyor belt car wash, on this night two touch screen self serve machines were working, and after you choose your washing package (from basic to everything with the wax) you go in one by one, kind of like merging from West Van to the Lions Gate Bridge to make your final loop to the entrance to the car wash. When you get there the lone attendant leads you onto the track that pulls your vehicle, also looks over your call and advises if the side mirrors need bending in, and anything (like wipers) need to be taped down. Eventually you are in neutral and pulled along for the ride.
From the foaming in the beginning, to the multitude of soft swirly brushes that engulf your car to the massive high powered blowers that sound like jet engines to blow all the water off your car, this is definitely not your classic style attached to the gas station type wash. When you come out, it wasn't 100% clean... but for a wash, and one that is touchless (or as it claims) it wasn't a bad job, some parts on the back around the license plate still had grime but what can you expect unless something or some brush was getting into those cracks.
I needed to use my GPS to find this place, but it is not too far from Kingsway, just not right on it for you to find. If you are in for something quick, don't really care too much (anal) as to it being 100% clean but definitely presentable no matter what the hour of the day is, this place is for you and your 4 wheel'd machine.Helpful 1Thanks 0Love this 1Oh no 0 - Lara A.Old Toronto, Toronto, Canada01Sep 4, 2022
Worst car wash ever! The employee must be mentally ill, he was extremely aggressive screaming at me saying "leave it!!" over and over I was so confused leave what? the brake? the steering wheel what? He wouldn't explain anything just kept yelling and saying insulting things I kept asking for instructions but he wouldn't explain just kept screaming, if there was room to turn around and leave I would have.. I was so scared who acts like this, continued to yell and mutter under his breath. Is he on drugs? drunk? I could hear him screaming at another person in line so loud it was echoing across the entire parking lot. I've heard stories of this guy but never believed it until it happened to me. the cheapest car was is $11, not worth it at all it doesn't even clean anything. Stay far away from this place
Helpful 0Thanks 0Love this 0Oh no 1
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