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Review Highlights
“Fred is a very personable and professional individual who knows what he is doing after 25 years experience.” in 47 reviews
“Felix helped our family by repiping the house when our water stopped working from debris from galvanized pipes.” in 17 reviews
“. I called Juan at noon, and they were out by day's end, reconnected the downspout, and backfilled the hole” in 27 reviews
About the Business
Text Fred for faster service 510-377-4749. Star Rooter & Plumbing Inc has been providing quality plumbing services in the Bay area for over 20 years. We specialize in Trenchless Sewer Lateral Replacements, Copper Re-piping, Tankless water heaters, Drain cleaning, and other services.
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Ask the Community
Q:
I called their phone numbers and was directed to direct /tv? How does anyone get in touch with this business?
A:
Hello, I'm sorry that happen to you but the number that is on our website is our main number, I just made a test call and it went straight to our office. I apologize for the inconvenience I'm not sure why… more
FEDERICO R., Business Owner
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Overall rating
328 reviews
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- Walt F.Hayward, CA03Apr 28, 2024
Star Rooter came to our home to perform a rooter service on our main sewer line. Turns out our sewer line had collapsed that caused it to back up. They used a camera as part of their service.
Fred provided a very fair estimate and went about obtaining the necessary permits.
We have to say that Fred, Juan and their crews were always courteous and professional.
As promised, they installed our line in ONE DAY!!
Everything was cleaned up and orderly when they left.
There were no extra charges or hidden costs..
Star Rooter turned our nightmare into a very pleasant experience.Helpful 0Thanks 0Love this 0Oh no 0 - Jul 26, 2024
I had a fantastic experience with Star Rooster & Plumbing Inc. My 1947 sewer line finally gave out and collapsed, leaving me in a bind. I called them, and they promptly came over to assess the situation. They provided a clear quote and put a temporary fix in place so I could use the plumbing while I waited for the permanent repair.The next day, their full crew arrived and worked diligently for seven hours. The quality of the plumbing work was top-notch, and they left everything clean and tidy. The value for the service was exceptional--five stars for sure. They went above and beyond, delivering exactly what they promised. The price was fair and not painful at all. Highly recommended for anyone in need of reliable plumbing services!
Helpful 0Thanks 0Love this 1Oh no 0 - Mia B.Oakland, CA0211Aug 4, 2024Updated review
After our home buyers were scammed, Star once again came to the rescue! They are honest, competent and stand behind their work; in this case a lateral sewer that was completed 3 years ago. A competitor told our buyers that the sewer line was blocked!! It was not!!! Buyer beware; we would never use anyone but STAR; they live up to their name across the board!!!! Thank you!!!!!!
Helpful 0Thanks 0Love this 0Oh no 0Jun 13, 2018Previous reviewAfter the day from hell the night before my mother's memorial, after 6 incompetent plumbers attempted to resolve a mainline clog 95 feet in; Felix arrived at 8pm with all the equipment needed to fix the issue!!!! We cannot begin to thank you enough!!! We had 50 guests arriving in the morning and just when we gave up hope of resolution ; he appeared with all of the equipment he needed!
How the previous companies sent plumbers with 70 foot snakes, left the camera in the shop and a hundred other excuses is just baffling!!Star Plumbing got the job done!!!! We will forever be grateful!!!!!
This company got the job done! - Christine B.San Leandro, CA1232Jun 13, 2024
Excellent service, very professional, difficult job and they handled everything very well had to move things and all put back carefully very respectful of homeowners property !
Helpful 0Thanks 0Love this 0Oh no 0 - Sarra P.San Carlos, CA367Apr 15, 2024
We recently worked with Julio from Star Plumbing for the replacement of our upper sewer lateral in San Carlos, and the experience was excellent from start to finish. Julio seamlessly handled everything from scoping the work to providing a competitive estimate, securing permits and managing inspections, and completing the actual job without any hiccups. Throughout the process Julio communicated clearly and was kind and professional at every step.
Our situation was unique, as our sewer line passed through our neighbor's backyard needing a lot of coordination for property access. Julio went above and beyond, ensuring that we were informed well in advance of the work schedule and working closely with the city to minimize any disruption to our neighbor. We got multiple quotes for the project and Julio's estimate was the most competitive.
We highly recommend Julio and the team at Star Plumbing for their exceptional service and professionalism.Helpful 0Thanks 0Love this 0Oh no 0 - M.A. C.Los Angeles, CA8305Mar 4, 2023
I used Star Rooter to do a couple rooters on an old sewer main, then had them do the trenchless while we were getting our driveway replaced. They were on-time, hard-working and worked through some complications with an addition that was built onto the main.
I had this work done in 2019 and have had 0 issues so far.Helpful 0Thanks 0Love this 0Oh no 0 - Elmo J.San Lorenzo, CA9110Aug 4, 2023
Our bathtub drain was plugged and called Star Plumbing about 3:00 and told that they would arrive between 5 & 6. We were okay with that. We received a call from Roy stating they would be here @ 4. Sure enough Roy showed up had drain unplugged in 15 - 20 minutes.
Excellent service. Excellent communication and most of all very reasonable price.
Would highly recommend Roy from Star Plumbing to get your plumbing needs!!!Helpful 0Thanks 0Love this 0Oh no 0 - Barbara H.Hayward, CA1218Dec 6, 2023
Had a distressing experience with this company.
Had a blockage in our line out to the street. This happens every couple of years and usually just have someone come out and clear the roots out.
No big deal.
So this happened -they came out and they were telling my sister in law who was at the house at the time that we needed to replace all of the pipe from the house out to the street. And it would cost us about $8,000.
Well we said thank you very much and got a second opinion.
The other person came out and cleared out the blockage. He said everything else looked just fine and nothing more needed to be done.
Quite a difference in what we were told needed to be done from this company. I would not call them again.Helpful 1Thanks 0Love this 0Oh no 0 - Michael C.Venice, CA27362Jul 12, 2023
Star Plumbing provided top-notch professional service, from start to finish.
Their team was knowledgeable, efficient, and courteous, and they made sure the job was done right. I would highly recommend them to anyone in need of plumbing services.
Joe was very easy to work with and handled several issues including a large sewar lateral job. He got it all done in a day. Fantastic workHelpful 0Thanks 0Love this 0Oh no 0 - Mark G.Pleasant Hill, CA01Mar 14, 2024
My 94 years young mother had to have her main sewer pipe replaced from the house to street (old clay pipe broken from tree roots) in Walnut Creek, March 2024. This company did the entire job in 1 day!! Cut the street open, dig opening at foundation, installed the piping, pre-arranged all permits and inspections AND THEN, cleaned everything up, repaired the street and resealed it, and made the brick walk way at the house look better than it was at the start of the job - AGAIN in one day!!! A crew of 8 people, and every one of them knew what their job was on the team. Extremely well-coordinated. I can't say enough for this company. I (her son) have written this review for her because, well, a 94 year old and a computer is like oil and water -- :')
I won't discuss the price charged as each job site is unique, but I will say the quote came in at $1000.00 less than what I had initially estimated the cost would be when my Mom asked what I thought it should cost.
I don't have any company ties or know anybody who works for it. This a Great company!! You will find no better... They are diamond certified, and there is a reason for that!Helpful 0Thanks 0Love this 0Oh no 0