Review Highlights
“The Listel Hotel is located on one end of Robson Street and is also a short walk to the West End and Stanley Park.” in 14 reviews
“or if walking down to Denman or Stanley Park you may find Haro Street one block south a bit more comfortable.” in 20 reviews
“Ate at the hotel's restaurant, Forage, and the decor was nice and the food (pancakes with blueberries) very good.” in 8 reviews
You Might Also Consider
in Hotels
in Breakfast & Brunch, Caterers, Burgers
Amenities and More
About the Business
One of downtown Vancouver's beautiful boutique hotels on fashionable Robson Street.
People also searched for
Recommended Reviews
Overall rating
133 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- May 10, 2024Updated review
I'm updating my review even though IMO it's still current, only to note that sadly this hotel is closing in late November so the building can be rebuilt as a tower. The Listel is slated to return when the new tower opens in 2028, but sadly we're going to lose this great hotel for the next few years.
However, I've recently stayed and the quality has not dropped off at all. It's still a great hotel to stay at on the West End and is still worth staying at while it remains open.
This is a very nice hotel on Robson in the West End, clean and elegantly designed, friendly and helpful staff, but surprisingly down to Earth for a hotel this nice.
Rooms are above 1st floor and offset from Robson, closer to the nearby alley road, which is quieter. But in general Robson and nearby adjacent Jervis don't tend to get too loud at night. Even when I've had a room facing Robson I've never had noise bother me at night.
There's a ton of dining options up and down Robson, as well as their associate restaurants attached to the hotel (Forage and Jervis Joint).
One note: The rooms have a fridge but no microwave, plus some rooms have a shower but no tub in bathroom (to their credit, many of the nicer hotels also don't guarantee a tub). If a bath tub is important, be sure to ask for a room with one. And given most people stay here to be near so many restaurants, you might not want a microwave anyway!
Fixtures are fairly up to date and well designed. The A/C works great, and the windows do crack open if you want outdoor air.
The hotel's uphill from a lot of the West End action on Denman as well as from the Waterfront and Stanley Park, so be ready for a hike if you want to head that way (as well as an uphill hike back!). They're a few blocks west of the City Centre Skytrain station on Georgia/Granville and it can be a bit of an adventure to get to/from there on foot during midday. If you walk, I'd take Georgia between the Skytrain and Bute before walking one block south to Robson... or if walking down to Denman or Stanley Park you may find Haro Street one block south a bit more comfortable.
Overall, it's a great and well-kept hotel, always my top choice whenever I came back to Vancouver.Helpful 0Thanks 0Love this 0Oh no 0Jun 21, 2023Previous reviewThis is a very nice hotel on Robson in the West End, clean and elegantly designed, friendly and helpful staff, but surprisingly down to Earth for a hotel this nice.
Rooms are above 1st floor and offset from Robson, closer to the nearby alley road, which is quieter. But in general Robson and nearby adjacent Jervis don't tend to get too loud at night. There's a ton of dining options up and down Robson, as well as their associate restaurants attached to the hotel (Forage and Jervis Joint).
One note: The rooms have a fridge but no microwave, plus some rooms have a shower but no tub in bathroom (to their credit, many of the nicer hotels also don't guarantee a tub). If a bath tub is important, be sure to ask for a room with one. And given most people stay here to be near so many restaurants, you might not want a microwave anyway!
Fixtures are fairly new and well designed. The A/C always works great, and the windows do crack open if you want outdoor air.
The hotel's uphill from a lot of the West End action on Denman as well as from the Waterfront and Stanley Park, so be ready for a hike if you want to head that way (as well as an uphill hike back!). They're a few blocks west of the City Centre Skytrain station on Georgia/Granville and it can be a bit of an adventure to get to/from there on foot during midday.
Overall, it's a great and well-kept hotel, certainly my top choice whenever I come back to Vancouver. - Sheryl n.Long Beach, CA0165Nov 20, 2023
Wow! From the incredibly helpful staff to the beautiful room we can't say enough good things about the Listel. The staff has been kind and helpful. The room is well cleaned, comfortable, and spacious. Upgrade to the in room coffee/tea service, the coffee and tea are a wonderful touch. We love the art work around the hotel, so tasteful and unique. The location is excellent as well, quiet and close to public transport & walking distance to great restaurants. Lastly, the surprise birthday wine was an amazing touch! Thank your for making our vacation/birthday week memorable.
Helpful 0Thanks 0Love this 0Oh no 0 - Jul 26, 2022
This is a cool hotel located in the heart of Robson St; all within walking distance. No need to venture far as right across the street is a Japanese Noodle, Sushi and Korean BBQ.
The hotel itself does not appear that big, and it's a valet only parking that will cost about $50USD. Hotel doesn't have a swimming pool, but it has something I haven't seen at other hotels before, a filtered water system with not only cold water, but dispenses sparkling water! There was a free wine tasting on the day we arrived (but the wine we liked we couldn't find them in any of their local liquor stores) and lots of art décor throughout the hotel.
We paid about $400 a night with taxes and fees plus valet parking, which was pretty decent considering the location.Helpful 0Thanks 0Love this 0Oh no 0 - Laura H.Downtown, Victoria, Canada02Feb 3, 2024
Stayed one night in this beautiful hotel. The staff were wonderful and the room was perfect. They add little touches like coffee delivered to the room.
Helpful 0Thanks 0Love this 0Oh no 0 - Fernando G.Newport Beach, CA0183Jul 3, 2023
Excellent service and pet friendly and also has its own restaurant. Room service is very good and the rooms are clean and comfortable.
Helpful 0Thanks 0Love this 0Oh no 0 - Sep 1, 2017
First hotel on a Collette tour of a railroad trip through the Canadian Rockies. Originally scheduled to stay at Westin Bayshore, with an ocean view.
Got there midafternoon. Modern 5 story hotel right on the tourist downtown section of Vancouver. Small Lobby, but large conference rooms and next door restaurant. Open and airy with lots of glass windows floor to ceiling in the lobby area.
Need an electronic key card to operate the elevator. We are the first in our party of 30 to check in, and get the 2nd floor corner room, over the parking entrance area below. Face back road area fronted by large condominium towers.
Very spiffy looking hotel room, with queen bed, glass covered desk, side desks, coffee table, chairs, dresser, electronic safe, strong AC -yes you need AC in Canada!
Plenty of lamps, no microwave, no refrigerator. Bathroom with deep wide bathtub, tight fit between the bathroom door and toilet, with sink and vanity mirror outside the bathroom.
Firm comfortable queen bed, with fluffy pillows.
5pm wine tasting in lobby, except that I don't drink. Strong continuous free wifi signal.
Quiet area, except for the rooms directly above the dumpster, which is emptied periodicallty early in the morning by noisy dump truck.
Lack of multi prong electrical outlets next to coffee table and desk, with 40" flat screen TV above.
Nice ambiance, attractive wallpaper, decent clean rugs, and restaurants everywhere nearby. A bit of a walk to the harbor area, view blocked by high rises nearby. If you are looking for an ocean view, you've come to the wrong hotel!Helpful 19Thanks 0Love this 22Oh no 0 - Jan 15, 2018
We booked here last minute after our airbnb cancelled on us. This hotel is located in a great spot close to tons of shops and nice restaurants and walking distance to stanley park and waterfront.
They have apple cider all day in the lobby which was great and they also do free wine tasting in the evening. The staff were very friendly and nice. Room was decent sized, our room was facing Robson St and we could also see the waterfront from our window.
They left a small Christmas package for those that stayed here on Christmas eve which I felt was a nice touch.
The key card wasn't working well and we ended up reconfiguring our card almost every day. They are totally green hotel which means even the toilet paper is ecofriendly. They did not have a body lotion in the room which seemed odd but not a big deal.Helpful 1Thanks 0Love this 0Oh no 0 - pam T.Seattle, WA8215980Aug 24, 2022
Never give a hotel 5 stars but they deserve every bit just on service alone!! Great location, clean beautiful rooms and the beds were insanely comfortable. Highly recommend staying here. Ask for an upper floor to get a bit of a view. Thanks Listel for and awesome stay!! And don't miss the happy hour in lobby 4 to 5 and taste some local wines!
Helpful 0Thanks 0Love this 0Oh no 0 - H T.Westminster, CA3879126Sep 5, 2021
Okay place for quick nights. The mattress is stiff and humpy however. My neck feels soar in the morning.
Helpful 0Thanks 0Love this 0Oh no 0 - Erin W.Irvine, CA3396Nov 6, 2016
Omg whatever you do DO NOT get duped into thinking this is a luxury, hip or even art-deco hotel. This is a rundown, old, completely outdated hotel with some fake art strewn about. Not sure where to begin ... but spend your $$ elsewhere
-The bathroom is reflective of a Days Inn or Motel 6. (See photos) literally
-The shower gel literally smells of urine with hints of fake lemon
-Room decor is so grossly outdated they're actually trying to convince you it's hip ... do not buy it.
-They say it's "eco friendly" which means they give you extra hard abrasive Kleenex and tissue paper
-Zero amenities in room (you have to walk down hall for a shared water well ... again nothing hip about that) ... or there's a shoe shine the size of a Lego
-Furniture is cheap pine with huge dings, gashes ... again nothing fools you into believing it's vintage or retro
-Carpet smells
If you have to stay here, dear god get yourself drunk next door OR go to the local drugstore and overdose on sleeping pills.
This is 2-star hotel AT BESTHelpful 4Thanks 0Love this 1Oh no 0
You Might Also Consider
in Wedding Planning, Party Equipment Rentals, Videographers
in Team Building Activities, Bartending Schools, Venues & Event Spaces