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Auto diagnosis or inspection
Oil changes
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Auto brake repair
Auto maintenance
Auto wheel alignment
Auto battery or electrical system repa…
Auto engine repair
Review Highlights
“Nick, Jimmy and the rest of the gang continue to go above and beyond what you would expect from an auto repair shop.” in 75 reviews
“I've taken my BMW to Toscalito twice now and each time, Loren and Jim have been highly professional and honest!” in 20 reviews
“Mario was super helpful, and on a busy day he took the time to check my tire right away.” in 12 reviews
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Overall rating
479 reviews
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- Buddha B.Culver City, CA21934Mar 25, 2016
Yes, I'm updating my 5 star review to give another 5 star review!
Hit a pothole on the freeway and blew out my tire. Unfortunately, I have an all wheel drive car, so I can't have 1 or even 2 new tires while the rest of the tires are partially worn out. I have to buy 4 NEW TIRES so the AWD system doesn't get damaged! Even worse, my car is less than 1 year old with less than 6,000 miles on it.
Trying save myself $1000+ dollars on 4 new tires, I made the mistake of buying a partially worn tire on Craigslist. The tire looked like it was in great shape.
I went over to Toscalito to finally try to give them some money (since last time they gave me a freebie), and they went to work on replacing my blown tire... Except when they started filling the tire with air, we all heard a "Pssshhhh" sound. Yup, I got cheated. There was a small leak near the sidewall that couldn't be patched.
However, Kyle at Toscalito saved the day! Instead of trying to screw me and force me to buy 4 new tires, he told me that Tire Rack has a service to shave a new tire down to the tread depth of my other tires so I don't have to buy 4 new tires. AND, he refused to take my money AGAIN even though they had to do the same amount of work as if the new tire was in good shape! I tried to give him my money, but he wouldn't take it!
Anyway, my new tire is enroute from Tire Rack, and I'll be back at Toscalito next weekend to have it installed. These are some stand up guys.Helpful 0Thanks 0Love this 0Oh no 0 - Matt B.Modesto, CA01Jul 28, 2024
We were in SF from the Central Valley for the day and got a notification our coolant level was dangerously low and to turn our car off immediately. We parked and noticed Toscalito was nearby so we gave them a call and let them know what was wrong, they told us to pop by and they would help us out. When we arrived, they got to us right away and gave us a bit of coolant, helping us get back home. It was so kind, so generous, and we couldn't be more appreciative. We were blown away by their friendliness and how speedy they were. Thank you so much to everyone at the shop!
Helpful 0Thanks 0Love this 0Oh no 0 - Kristina P.San Francisco, CA14506Jun 5, 2024
I was having issues with my car and Miguel was so helpful and patient over the phone. He told me to bring it by in the morning to have it checked out.
They inspected and drove my car to be sure they got everything. They were informative and sent me a report with a breakdown. I was pleasantly surprised with the quality and value of service they provided.
Everyone there is so nice and trustworthy. Highly recommend!!! I will not go anywhere elseHelpful 0Thanks 0Love this 0Oh no 0 - Nicholas B.San Francisco, CA2426May 30, 2024
Been going here for a couple years and they're always done great work. Apparently lots of people in the city agree, because they never have time to see me anymore and don't offer appointments. Feels like the Hunger Games each time I need an oil change.
After multiple tries this month I was told to bring my car at the end of day yesterday so they could have it first thing the next morning. Upon arrival a different guy told me there's no room and I would have to try again next week. Earlier that day the car stopped because of the delay in oil change, so time to wait.
Sad to move to a new shop, especially because this one is within walking of my home. I'll be looking for a new place until they fine a professional way to welcome repeat clients.Helpful 0Thanks 1Love this 0Oh no 0 - Aguarito T.San Francisco, CA38May 2, 2024
Had to get brakes worked on, and instead of trying to rip me off by doing other unnecessary work, they went right to the problem.
Service was outstanding, courteous, and efficient.
George was very helpful, and has wonderful customer service skills.Helpful 0Thanks 0Love this 0Oh no 0 - Dec 21, 2023Updated review
My earlier review was for their exceptional customer service, as is this one. A tire they repaired was losing a little air. Despite the early morning rush, they accommodated me right away, and got me on the road again.
Helpful 0Thanks 0Love this 0Oh no 0Sep 24, 2023Previous reviewLoren and his team mates did a fantastic job on a quick tire repair, when my usual garage was unresponsive to my urgent calls and texts.
Not only did they get the job done right, and lickety-split, and at a fair price, they've also proven to be an exceptional source of referrals to other servicers as well.
Their referrals saved me more than $1,000 on a recent car refinishing project.
Go Team Toscalito!
Ian - Robert D.Campbell, CA77Jul 20, 2024
Bought tires here .... Unfortunately..... only needed 2 so I discussed with them at the time of purchase that the old tires needed rotation. They agreed. When it was done, they did not rotate the tires as we discussed and agreed upon ...
Btw, 2 tires and alignment cost $800. Seems high, but I figured that they could get me in on the day I needed and supposedly have included protection and rotation included with the tires, and alignment is good for a year so it's not too bad ....
Couple months later, I get a flat. Despite having included protection with tire purchase, they could not fix my flat for multiple days. Went somewhere else and had it fixed in five minutes while I waited for $50. Protection is nice in theory, but if you only have 1 vehicle and a job, don't count on being able to use it here...
Came in today for what should have been a quick service - rotation and alignment. They do not offer appointments on Saturday but instead have a "first come, first serve" policy. I was first in line before they opened at 8. It took till 11:30 for something that should have taken about 45 minutes.....
I cannot see myself coming back here ever again they get a star because I can't give them lessHelpful 0Thanks 0Love this 0Oh no 0 - Kevin V.San Francisco, CA04114Jul 17, 2024
Great service I brought my truck in for new tires, struts, and a 2" inch lift and Miguel and his team did it the same day I couldn't be more happier with the quality job they did.
Helpful 0Thanks 0Love this 0Oh no 0 - amy T.Mill Valley, CA259023Jul 1, 2024
I got a flat over the weekend and called Toscalito on Monday. They said they were too busy with tires coming in and no parking. No problem for me. Maybe others who are in a rush. Tuesday I asked and again busy, but they says call at noon. I brought it in and they fixed my tire and guaranteed it. $60.
Helpful 1Thanks 0Love this 0Oh no 0 - Veronica S.San Jose, CA02Jun 28, 2024
I had a great experience with Toscalito Tire & Service and plan to come back here if I have any additional issues with my car. I called to get an appointment for a pre-purchase inspection and they were able to accommodate me in a timely manner. The staff was very helpful on all my questions and walked through the report. They were educated and had great customer service.
The appointment took about a hour (which was communicated).
Overall great experience and recommend. Thank you!Helpful 0Thanks 0Love this 0Oh no 0 - Michael C.San Francisco, CA59029Jan 11, 2024
The customer service communication needs help. I found out about Toscalito through yelp request. Yelp said I would receive an estimate within 24 hours. Three days later, I did not receive anything so I followed up. I talked with George. He said that Yelp cannot send out estimates. You have to call us.
So then I asked where about estimating my project. He did. And I asked if he could email that the estimate to me. He said no. George said I would have to write down the cost. He couldn't send the estimate out.
After much discussion, he said OK, I'll take a photo of the estimate and text it to you. What company these days can't send an estimate via email?
I decided not to work with them. Based on this experience, I was reluctant to have any work done on my car.Helpful 0Thanks 0Love this 0Oh no 0
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