Edited by LM 4/19/23
Member Education
Center
When contacting the Division, please address your request to the appropriate section or unit.
Please provide identifying information such as your retirement identification number (RIN), date of birth, and whether you are active, inactive, retiring, or retired.
Office Locations
- Juneau Office
333 Willoughby Avenue
6th Floor, State Office Building
1-hour parking on Willoughby. - Anchorage Office
550 W. 7th Avenue, Suite 1200
Robert B. Atwood Building - Postal Address
P.O. Box 110203
Juneau, AK 99811-0203
Office Hours
All times are local.
- Member Education Center
Mon-Thur: 8:30 a.m.-4 p.m.
Friday: 8:30 a.m.-3 p.m. - Juneau Reception
Mon-Fri: 8 a.m.-4:30 p.m.
Forms, Info, 15-minute Q&As - Anchorage Reception
Mon-Wed: 8 a.m.-4:30 p.m.
Thur-Fri: 8 a.m.-3 p.m.
Walk-In: Mon-Fri: 12-1 p.m.
Forms, Info, 15-minute Q&As - Counseling Services
By Appointment Only
Contact Information
- Member Education Center
(907) 465-4460 (local Juneau)
(800) 821-2251 (outside Juneau)
Email: - Hearing Impaired
(907) 465-2805 - Fax Numbers
(907) 465-3086 (main/DCP)
(907) 465-3364 (accounting)
(907) 465-4668 (health benefits)
(907) 465-3363 (retiree payroll)
![State Office Building 3D Vicinity Map](/https/drb.alaska.gov/assets/img/spacer.png)
Office Closures
- New Year's Day
January 1 - Martin Luther King, Jr.’s Day
Third Monday in January - Presidents’ Day
Third Monday in February - Seward’s Day
Last Monday in March
- Memorial Day
Last Monday in May - Independence Day
July 4 - Labor Day
First Monday in September - Alaska Day
October 18
- Veteran’s Day
November 11 - Thanksgiving Day
Fourth Thursday in November - Christmas Day
December 25 If a holiday falls on a Saturday then the
prior Friday is closed. If on a Sunday
then the following Monday is closed.
Writing the Division
Print your full name, address, and telephone number on your letter. Be sure to include your Retirement Identification number (RIN) or the last four digits of your Social Security number and sign and date any request for information or action.
Calling the Division
When calling the division, please tell the receptionist why you are calling and have your Retirement Identification Number (RIN) or the last four digits of your Social Security number ready. You will be transferred to the appropriate section.
Visiting the Division
If you are planning to visit the division, please call ahead for an appointment. This saves valuable time and allows us to review your records and prepare for your visit.
The office is open Monday through Friday between 8 a.m. and 5 p.m., with limited staff working in Juneau during the noon hour and from 4:30 to 5 p.m.
Juneau Crisis & Disaster Resources
This resource guide was put together in response to the flooding that recently occurred in Juneau, Alaska.
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