294 total
Great service and affordable rates. Staff is really well groomed and shared all the instructions to the best of her knowledge. She even offered assistance in case any unknown situations about the vehicle and service. Way to go team and really loved the service plus the vehicle was really in a great shape.
Date of experience: 08 July 2024
Great customer service. Only to be disappointed that we have to fill up the tank with diesel . We only did 33 km and have to pay 23 dollars to fill it up at the Petrol station.
Date of experience: 08 July 2024
Excellent customer service. Friendly staff and immaculate vehicles for a great price.
Staff put their customers first which is a welcome change from other companies.
Will recommend.
Date of experience: 04 July 2024
Despite first guy contacted failing to send email details things moved to fab service fairly quickly.
The team were responsive, the van was exactly what was required and the cost was competitive. Will definitely use again!
Date of experience: 01 July 2024
Deployment of Emergency Response Team for Vehicle Battery Discharge
Situation: A claim was made due to a discharged vehicle battery.
Action: The emergency response team was deployed to the scene to resolve the issue promptly.
Outcome: Minimized customer inconvenience and ensured the vehicle operated normally.
Date of experience: 30 June 2024
Great service as always. Cross Country Rentals is always our first choice
Date of experience: 16 June 2024
Bree was super helpful, very professional and came back to me very quickly. Highly reccomend Cross Country Rentals!!! Will definately hire with them again.
Date of experience: 17 June 2024
With Paras always at the helm, everything is seamless and straightforward.
Date of experience: 30 June 2024
Good service, vehicles always maintained good, good price.
Date of experience: 03 July 2024
Everything was so easy from the booking to the drop off, would highly recommend them to anyone and the price was great.
Date of experience: 23 June 2024
Service was amazing, cannot praise them enough. Felt like I had lots of queries in lots of emails and they were all answered in such a helpful manner. Vehicle was great too. Would highly recommend!
Date of experience: 16 June 2024
The Napier branch were great to deal with, friendly and helpful. There was great communication- efficient and clear. The vehicle I hired was clean and tidy, and I was given practical instructions on how to use the all wheel drive settings. Highly recommend Cross Country rentals 👍
Date of experience: 20 May 2024
They catered for our needs when a van was unavailable and solved our problem to assist our Masters League team with a affordable Bus and trailer every fortnight especially on a Sunday.to make the Bus available to pick up and drop off.
Date of experience: 26 May 2024
Daryl and the guys were great to deal with, comfortable vehicle, everything went to plan. Would definitely use them again.
Date of experience: 24 June 2024
Staff were excellent, in particular one of the managers I think, helped us out when we needed a second truck at very short notice. Great service thank you Cross County Rentals.
Date of experience: 26 May 2024
The truck I hired for my Napier- Tauranga return trip was perfect for what we were doing, within the limitations of a class 1 license. It was modern, clean, and was excellent on the road. It was a pleasure to drive home fully laden. The team were helpful and easy to deal with. The cost was very competitive. I would hire this again every time.
Date of experience: 27 May 2024
Lovely friendly service. The car was amazing to drive. Clean and well presented.
Thank you to everyone for a great first time experience at cross country rentals.
Date of experience: 09 June 2024
Gave me a rental knowing full well there was a major safety flaw
Date of experience: 05 July 2024
Date of experience: 07 July 2024
We enjoy the comfort of the vans we hire. Customer service is great
Date of experience: 20 June 2024
