Got Potholes? How to Report a Pothole in North Hempstead

In the wake of snow and ice, weary drivers are now dealing with another menace: potholes.

The Town of North Hempstead’s highway department has filled 132 potholes and responded to almost 100 resident service requests for pothole repair as of February 24, 2017.

North Hempstead Supervisor and the Town Board are encouraging residents to report potholes as highway crews begin to repair them. Many drivers, who would otherwise get a flat tire or a damaged car, will thank you for your diligence.

To report potholes on roads in the Town of North Hempstead, call 311 or 516-869-6311 to notify the highway department of the pothole’s location. Pothole repair requests can also be submitted through the “My North Hempstead” mobile app.

• To report potholes on state roads, contact the New York State Department of Transportation at 1.800.POTHOLE (1-800-768-4653).

The Town’s Highway Department fills potholes with hot asphalt, which is stored inside one of six “hot boxes” that are pulled behind Highway trucks. These “hot boxes” essentially serve as ovens to keep the asphalt at the proper temperature of about 300 degrees. The holes are prepared by highway crews by removing any loose debris, and then shovel in the hot mixture, followed by rolling it with a one-ton steam roller.

Image via TONH: Town of North Hempstead Highway crews fill potholes at the Port Washington train station parking lot.