Welcome to the UC Berkeley Zoom AI Companion Pilot Project. This initiative is part of our ongoing effort to make advanced technology available to the campus community to enhance productivity and collaboration for the University.
What is Zoom AI Companion?
Zoom is provided campus-wide as part of the Productivity Tools assessment. Zoom is one of Berkeley’s approved video conferencing platforms. The Zoom AI Companion is a new feature Zoom has included in the platform that adds the ability for Zoom to summarize meetings; tag key sections of a meeting recording; enables meeting participants to chat with Zoom’s AI to obtain details about anything that could be missed during a meeting; and adds AI features to the Zoom whiteboard.
Features in Scope for the Pilot
The Zoom AI Companion features available to Berkeley include:
- Meeting Summaries,
- In-Meeting Questions,
- Smart Recording, and
- Whiteboard.
What is the purpose of the pilot?
The pilot began on April 18, 2024 and is ongoing. During the pilot period, we plan to:
-
Develop communications and guidelines similar to the documentation released by the UC Office of the President, using UCOP’s document as a starting point; (See the Zoom AI Companion Guidance, below for the latest version of the guidelines.)
-
Inform the campus of the benefits of Zoom AI and the potential rollout campus-wide;
-
Provide the campus with documentation well ahead of deploying the new features to a wider audience; and
-
Provide information about how they can enable and disable the feature..
Is Zoom AI secure?
Before using the Zoom AI features, participants are expected to complete the AI Essentials Training Course which covers foundational AI concepts, UC policies regarding the usage of AI tools, and opportunities for application in Higher Education.
By default, Zoom AI Companion will be disabled in each account. Each person participating in the pilot can decide to enable or disable Zoom AI Companion at any time during the pilot. During meetings, only the host can enable Zoom AI Companion during each specific meeting. Unlike other services, Zoom AI Companion does not offer the ability to send a “bot” to a meeting without the person being present at the meeting. The person who wants to use Zoom AI Companion must be present in a meeting in which the host has Zoom AI Companion enabled for their own account, and the host will need to enable them for the meeting, if they wish to do so.
Participants should be aware of the data protection level of the topics being discussed in meetings. Zoom AI features are only approved at UC Berkeley for meetings that include data and conversations classified as P1 and P2, but consult with the Privacy Office for any privacy-sensitive use cases. Do not discuss any P3 or P4 data when Zoom AI features are enabled. P3 data includes communications with UC Legal, sensitive research, and personally identifiable information; P4 data includes Social Security Numbers, sensitive health information, credit card numbers, and research falling under International Traffic in Arms Regulations.
Note: Zoom does not use audio, video, chat, screen sharing, attachments, or other communications-like content (such as poll results, whiteboards, and reactions) to train Zoom’s or third-party AI models.
Who can participate in the pilot?
Currently, the pilot is open to staff members for administrative uses in their daily work. Given the potential benefits this tool can offer across all areas of campus life, students and faculty members are encouraged to register their interest in participating in a future phase of the Zoom AI Companion pilot to include academic uses.
Submit this short form to express your interest in the pilot program.
Zoom AI Companion Guidance
Please review this draft campus guidance on the appropriate use of Zoom AI Companion. This information is being revised regularly to integrate user feedback received during the pilot. This documentation has also been shared widely for public comment including input from the Berkeley AI Community
Zoom AI Companion Technical Documentation
Draft technical documentation is also available and being revised based on user feedback during the pilot. This documentation has also been shared widely for public comment including input from the Berkeley AI Community
Who can I contact about the Zoom AI Companion pilot?
If you need technical assistance or have questions about the pilot, please email [email protected]