Menkind Reviews

26,224  Excellent
TrustScore 4.5 out of 5

4.4

In the Gift shop category

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Reviews4.4

26,224 total


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Rated 1 out of 5 stars

Evri lost my parcel and called Menkind…

Evri lost my parcel and called Menkind CS, not much help and instead wanted me to fill out. Form for the parcel that Evri lost. Really? After emails sent to and fro finally got refunded. Never again too much hassle. Note to self don’t use EVRI

Date of experience: 30 July 2024

Reply from Menkind

Hello

Thank you for leaving us a review.

We are sincerely sorry for the inconvenience and frustration caused by issues with the delivery. While these issues rarely occur, we are dedicated to resolving them promptly and to your full satisfaction.
The form is a standard procedure, which allows us to raise an investigation with Evri to prevent such issues in the future.

I can see our team have already processed a refund for your order.
Apologies again for any inconvenience caused.

The Menkind Team


Rated 5 out of 5 stars

Happy

Well packaged, great product, arrived on time.

Date of experience: 28 August 2024


Rated 5 out of 5 stars

Couldn't fault anything

Couldn't fault anything. My parcel was wrapped so well there was no chance of damage. The item arrived quickly. The online shop was easy to use. Would definitely order from them again

Date of experience: 08 July 2024


Rated 1 out of 5 stars

Pre ordered the star wars helmet back…

Pre ordered the star wars helmet back in may/June and still not received it the date has now been put back to September . I will be requesting a refund and will not be using this company again . Shame as I was a 1st time customer who would have been a regular customer

Date of experience: 25 July 2024

Reply from Menkind

Hello,

We sincerely apologise for the delay and inconvenience you experienced with your pre-order. Unfortunately this is a delay with the manufacturer that we have no control of. The delay has affected all retailers awaiting the stock not just Menkind.

We can see that our customer support team have already been in touch with you and processed a full refund.

We truly understand your frustration and, once again, please accept our apologies.

If you have any further concerns, please feel free to contact us.

The Menkind Team


Rated 5 out of 5 stars

Quick delivery

Quick delivery, was kept informed of delivery status. Secure packaging and very good quality goods.

Date of experience: 05 August 2024


Rated 5 out of 5 stars

In store

In store, Peterborough Queensgate, lovely customer service, and with the click/collect also.

Date of experience: 22 August 2024


Rated 4 out of 5 stars

Sort out your wasteful packaging

Fast delivery but a single tiny mini drone battery was delivered in a 6 inch square box so wouldn't fit through letterbox good job I was in

Date of experience: 26 July 2024


Rated 5 out of 5 stars

Very good

very good! first product didnt work so got sent a replacement which was perfect , very easy very good

Date of experience: 21 May 2024