Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
- Bed and Breakfast Innkeeper
- Front Desk Manager
- Front Office Director
- Front Office Manager
- Guest Relations Manager
|
- Guest Services Manager
- Hotel Manager
- Night Manager
- Resort Manager
- Rooms Director
|
![Show all](/https/www.onetcodeconnector.org/image/more.png) 5 of 10 displayed
![Show fewer](/https/www.onetcodeconnector.org/image/less.png) All 10 displayed
|
![Show all](/https/www.onetcodeconnector.org/image/more.png) 5 of 24 displayed
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Assign duties to workers, and schedule shifts.
- Book tickets for guests for local tours and attractions.
- Collect payments and record data pertaining to funds and expenditures.
![Show fewer](/https/www.onetcodeconnector.org/image/less.png) All 24 displayed
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Assign duties to workers, and schedule shifts.
- Book tickets for guests for local tours and attractions.
- Collect payments and record data pertaining to funds and expenditures.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Greet and register guests.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Interview and hire applicants.
- Manage and maintain temporary or permanent lodging facilities.
- Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
- Monitor the revenue activity of the hotel or facility.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Perform marketing and public relations activities.
- Prepare required paperwork pertaining to departmental functions.
- Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Show, rent, or assign accommodations.
- Train staff members.
![Show all](/https/www.onetcodeconnector.org/image/more.png) 5 of 29 displayed
- Assign resources or facilities to patrons or employees.
- Collect payments for goods or services.
- Conduct employee training programs.
- Confer with organizational members to accomplish work activities.
- Coordinate operational activities with external stakeholders.
![Show fewer](/https/www.onetcodeconnector.org/image/less.png) All 29 displayed
- Assign resources or facilities to patrons or employees.
- Collect payments for goods or services.
- Conduct employee training programs.
- Confer with organizational members to accomplish work activities.
- Coordinate operational activities with external stakeholders.
- Develop operating strategies, plans, or procedures.
- Develop organizational policies or programs.
- Direct administrative or support services.
- Document organizational or operational procedures.
- Evaluate employee performance.
- Guide patrons on tours.
- Hire personnel.
- Implement organizational process or policy changes.
- Inspect condition or functioning of facilities or equipment.
- Interview employees, customers, or others to collect information.
- Maintain operational records.
- Manage guest services.
- Manage organizational or project budgets.
- Monitor activities of individuals to ensure safety or compliance with rules.
- Monitor facilities or operational systems.
- Monitor flow of cash or other resources.
- Monitor performance of organizational members or partners.
- Perform manual service or maintenance tasks.
- Prepare staff schedules or work assignments.
- Promote products, services, or programs.
- Provide basic information to guests, visitors, or clients.
- Purchase materials, equipment, or other resources.
- Resolve customer complaints or problems.
- Schedule product or material transportation.
![Show all](/https/www.onetcodeconnector.org/image/more.png) 4 of 18 displayed
- Airman Dorm Leader (Air Force - Enlisted)
- Bachelor Quarters Manager (Navy - Commissioned or Warrant Officer)
|
- Public Quarters Enlisted Aide Specialist (Navy - Enlisted)
- Retail Services Specialist (Navy - Enlisted)
|
![Show fewer](/https/www.onetcodeconnector.org/image/less.png) All 18 displayed
- Airman Dorm Leader (Air Force - Enlisted)
- Bachelor Quarters Manager (Navy - Commissioned or Warrant Officer)
- Barracks and Grounds Marine (Marine Corps - Enlisted)
- Enlisted Aide (Air Force - Enlisted)
- Facilities Management Officer (Marine Corps - Commissioned Officer only)
- Hospitality Specialist (Navy - Enlisted)
- LDO - Supply Corps (Navy - Commissioned Officer only)
- Marine Corps Community Services Marine (Marine Corps - Enlisted)
- Missile Facility Manager (Air Force - Enlisted)
|
- Public Quarters Enlisted Aide Specialist (Navy - Enlisted)
- Retail Services Specialist (Navy - Enlisted)
- Services (Air Force - Enlisted)
- Services Apprentice (Air Force - Enlisted)
- Services Craftsman (Air Force - Enlisted)
- Services Helper (Air Force - Enlisted)
- Services Journeyman (Air Force - Enlisted)
- Services Manager (Air Force - Enlisted)
- Services Superintendent (Air Force - Enlisted)
|
- Manager, Front Office
- Manager, Hotel or Motel
|
- Manager, Lodging Facilities
|
|