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Review Highlights
“Review is based on my latest appointment with Pablo who I scheduled to give me a new heatpump install estimate.” in 98 reviews
“Alex who installed our new furnace was friendly and explained any questions we had during the process.” in 19 reviews
“A+ Quality HVAC added A/C unit and coil to existing central forced air heating system in our home.” in 4 reviews
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Pablo P.
At Quality HVAC, we are committed to providing superior customer service in all you AC (air conditioning) and Heating and ventilation systems. Our trained heating ventilation and air conditioning (AC) technicians will perform: Repairs, service and professional installation of Residential and Commercial Heating Ventilation and air conditioning (HVAC) systems at reasonable price. We offer installation as well as repair for any AC and Heatings needs. We will do the best to show up as soon as we can or get you the fastest service possible. We service everything from San Francisco, Burlingame, San Carlos, Belmont & Daly City!
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Overall rating
126 reviews
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- Jenny Y.Daly City, CA73410Sep 21, 2013
Our heater stopped working on a Sunday, so I contacted Pablo (who was actually working that day) and he was able to stop by on the same day to look at our heater. Pablo's company was actually recommended by another HVAC company I called first, who was too busy to come within a reasonable time frame. It's always a good sign when your competition recommends you.
Anyway, after Pablo stopped by and gave us a free estimate/diagnosis/suggestions for repair, I realized we were still in our first year of the homeowner's insurance that came with purchasing our house, so I called the insurance company, who said they needed to send their own contracted HVAC contractor and that I couldn't choose my own. Fine, I had them send theirs. I had to pay $60 for their contractor to come take a look, then they had to send someone else to come again over a week later, and finally gave me an estimate that was crazy expensive because they suggested that I needed to replace, essentially, the entire system, and insurance was only going to cover replacing the furnace since that was the only thing needed to get the heater working again. When I asked whether it was really necessary to replace the entire system when all I needed was the furnace, the HVAC company said that in order to replace the furnace, I would need a permit, and I would not be able to get a permit unless I replace the entire system since it's not to code. Okay... fine, since I know nothing about HVAC, I wondered if Pablo could do the same thing for less, so I called Pablo again.
Pablo graciously came back for a second estimate, for free, and after hearing what the other company told me, did a thorough analysis again and determined that I did not need to replace the entire system. He got a permit, replaced my furnace, and had the city inspector come and sign off on his work. I guess that other company wasn't completely truthful! Not only did Pablo do a great job, was honest about the needed work, and came back twice for free without being guaranteed this job (and being extremely polite and patient the entire time), but his fees were much lower. The other company was going to charge me $110 more than what Pablo charged me for just getting the permit, if that gives you any idea of how much more reasonable Pablo's rates are.
That's not all. When one of the reps at the insurance company accidentally let slip that I COULD have chosen my own contractor a different time I called them (what the heck, insurance company?), Pablo talked to them and helped me get the necessary information to file a claim. Those reps are not easy to talk to and somewhat frustrating, so I appreciate Pablo's help with that.
I would definitely recommend Pablo for any HVAC issues and would hire him again should anything go wrong. He's a very courteous, honest, and punctual person with reasonable rates who knows what he's doing and goes beyond the bare minimum to get things working again within your budget.Helpful 2Thanks 0Love this 0Oh no 0 - Blair R.Redwood City, CA01Jul 6, 2024
I had an excellent experience with A Plus Quality HVAC. They were the only company that replied to my inquiry about a smaller job, which I really appreciated. Pablo and a team member came to my house very soon after I reached out to advise me on the best approach, and they were flexible with timing and followed up with more info afterwards. We ultimately opted for a portable AC unit that we could install ourselves, but I still wanted to share our positive experience and express our gratitude to Pablo and his team!
Helpful 0Thanks 0Love this 0Oh no 0 - Jeanne K.Nob Hill, San Francisco, CA01Jan 14, 2024
Pablo & crew installed my 6 unit apartments with mini splits in a seamless, timely and professional manner despite my delays with a 2 year remodeled. Their work was always neatly done & cleaned up. Pablo is very easy to communicate with and responsive in answering all my questions. In fact, Pablo went out of his way to help me with heating issues caused by another contractor in my other buildings and refused to take payment! He truly wanted to help me and is honest, hardworking and humble. I couldn't find a better person to help me with my projects. Would give them 10 stars if I could!
Helpful 0Thanks 0Love this 0Oh no 0 - Thiaga R.San Francisco, CA544Jun 9, 2023
This is a mixed review, I worked with them 18 months ago to install a split air conditioner in a condo in San Francisco. This was a tricky job requiring a lot of work, and they were able to get things done within budget and in the agreed upon timelines. The work was generally good, and up to code.
However, about 6-12 months in, we started noticing one of the split air conditioners leaking slightly when we use cooling, it was a slow leak that wasn't very alarming, and we barely used the cooling as well. In the last 2 months as the leak became more, I've wanted to get this fixed. I've tried reaching out to them multiple times, with multiple voice mails and never heard back. At this point, I'll probably pay someone else to fix it, it seems like they do not really honor their 2 year warranty on parts and labor. Writing this review as a cautionary tale.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Pablo P.
Aug 3, 2023
Greetings
Hope everyone is doing well.
We did take care of the repairs needed right away once you contacted us on yelp. With out any extra charge. The problem was a clogged air filter. Nothing to do with the installation this was a Mantenace issue.
We are at your service.
Thank you
We are at your service - Eilon M.Bakersfield, CA113315Dec 21, 2021
A+ is very communicative responsive and prompt. They don't waste time. They are honest.
I was very impressed.Helpful 0Thanks 1Love this 2Oh no 1 - Gary L.San Mateo, CA010Dec 9, 2023
Review is based on my latest appointment with Pablo who I scheduled to give me a new heatpump install estimate. I have been having problems with my gas furnace turning itself off constantly for over a year and I was just fed up. Pablo came out, took a look at my current system and gave me his very honest professional opinion. He actually told me not to get a new heatpump because my current furnace was really good and suggested installing a new condensate drain line and repositioning the furnace to allow better airflow to prevent overheating/overworking the system. When he explained it, it made sense. Better than any other HVAC contractor could diagnose and explain to me before. I found Pablo to be a very trustworthy professional. He could have sold me a $20k+ new system but instead recommended the more pragmatic repair and adjustments that he quoted less than $3k. I would certainly trust him and work with him in the future.
Helpful 0Thanks 0Love this 0Oh no 0 - Sergey R.Belmont, CA242653Mar 11, 2021
After a remodel we no longer had a chimney to provide exhaust for our existing 80% efficiency furnace. After several consultations we have decided to upgrade to 90% one which can do horizontal exhaust.
We have hired A + Quality H.V.A.C. to do the job.
They were responsive and provided written quotes for several options.
On the day of the install the crew showed up right on time and Alfonso, the foreman, immediately spotted the problem: our water heater would not be compatible with the new exhaust. Now, I wish this would have been discovered at the stage of the quote, but I really appreciate him bringing it up and thinking quickly of the possible solution.
Alfonso managed to design a separate exhaust for the water heater, get materials and install it on the same day! They stayed well into the evening to complete the job - and we had heat and water for the night.
The price tag for additional work was quite reasonable.Helpful 1Thanks 0Love this 3Oh no 0 - Gary J.San Francisco, CA061Feb 26, 2022
I had them replace an old gravity central heating unit with an entirely new unit. The new unit is fantastic and the installation looks highly professional. They left the area super clean. They underestimated the time and cost of the effort, partly because the ducts connecting to the old unit were so old. They replaced quite a bit of the ducting at no additional cost!
I would highly recommend them for HVAC work.
Pablo is top notch.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Pablo P.
Feb 28, 2022
Greetings
Thank you very much for taking the time to share your experience with Aplus Quality HVAC
We are at your service.
Thank you - Sheila C.San Francisco, CA14426261Sep 8, 2021
Had Pablo come out for an estimate to get air conditioning throughout our house. He said they could do it and to send him the plans to our house, which we did the very next day. After some back and forth via email he never sent us a quote and never got back to us after following up a couple times. Disappointed with the customer service and lack of response.
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Pablo P.
Sep 30, 2021
Greetings,
Thank you for contacting us via Yelp,
We aim to provide the best service possible
Please provide us with your email address that way we may double check our email system. Please also double check spam/junk folders as this could be a possibility. We are here to service you as a company and look forward to meeting your needs.
Thank you kindly,
Angelica L
QualityHVAC - Casey N.San Francisco, CA6116Feb 23, 2022
Alex was super friendly and professional. He texted to ask if he could come earlier than his appointment time when he found out we didn't have heat for two days. He replaced the parts for us and the system is up and running within an hour. Thanks Alex.
Helpful 2Thanks 0Love this 1Oh no 0 - 1697111Sep 13, 2020
Pablo and his team are true professionals! We installed a split room AC system in our three story flat in SF, and it was an incredible amount of work. Alfonso and Alex were wonderful -- highly communicative and best of all good at their jobs. Angelica was also a dream to work with throughout the bidding and scheduling process. With the increased heat waves and poor air quality in the Bay Area, we are so lucky to have this new system, and we're so glad we found A Plus Quality HVAC.
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Pablo P.
Sep 14, 2020
Hi Marissa.
Hope you are doing well.
We highly appreciate the positive feedback.
We are at your service. Thank you very much.
Best.
Pablo P.