Updates From This Business
Life without soft water is hard!
Your water shouldn't leave you feeling dry or itchy after every shower, or have an odd smell or bad after taste after every sip.… read more
Portfolio from the Business
Sponsored
Combination System (Whole Home Softener & Filter)
2 Photos
Reverse Osmosis / Drinking Water System
4 Photos
Salt Free Conditioner & Scale Reduction Systems
4 Photos
Kinetico Non-Electric Water Softener
3 Photos
Highlights from the Business
30 years in business
Free consultations
Offers payment plans
Satisfaction guaranteed
Eco-friendly
Family-owned & operated
Photos & videos
Services Offered
Verified by Business
Review Highlights
“Mike came out and tested water , that avoided me having to find a lab to test water, send out etc.” in 11 reviews
“You get what you pay for and with Kinetico you are paying for the longevity of the system and customer service.” in 43 reviews
“I will tell all my friends should I find they are shopping for a water softener or a reverse osmosis.” in 25 reviews
About the Business
Business owner information
Tony S.
AAA Water Systems is known for brilliantly simple and eco-friendly water treatment that's customized to your California home or business.
Location & Hours
Amenities and More
Ask the Community
Q:
How long would it take to install a water softer and RO system in my home? How long will I be without water?
A:
Same day. AAA had a plumber install new lines for my outdoor faucets and installed the new system all in one day. Water was turned off for about four hours.
Stephen B.3 months agoQ:
The price is still about twice that of other competitors. Not sure why such a high mark up. Anyone know why it is worth double the price?
A:
I bought mines last year in September of 2021. I did a lot of research since my dad warned me about water softener seller scams. This is what I found to be the reasons why they are more expensive than most… more
Jose V.2 years ago 2 people found this helpful
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Recommended Reviews
Overall rating
208 reviews
5 stars
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3 stars
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1 star
- Jflybyme3 J.Laguna Beach, CA23Jun 11, 2013
Best investment you can make in your home is a water purification system to ensure the health of your family. This is a very sophisticated water system that provides the highest quality water possible for me and my loved ones. I'm very happy with it even if it was expensive - your health should be #1.
Helpful 2Thanks 0Love this 1Oh no 0 - James R.Bethany Beach, DE01May 31, 2024
Overall I was pleased with their service. Very professional from beginning to end. We ended up getting the kinetico system and have seen noticeable differences with our skin already
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Tony S.
Jun 6, 2024
James, thank you for your positive feedback! We're thrilled to hear that you had a professional experience with our service from start to finish. It's wonderful to know that you're already seeing noticeable differences with your skin after installing the Kinetico system. If you ever need any further assistance or have questions, we're here to help!
- Liz C.Pleasant Hill, CA018Apr 30, 2024Updated review
Excellent service at a very fair price.
We are one of AAA's more finicky customers with RO plumbed into our orchid greenhouse as well as an RO unit plumbed to our sink and refrigerator in the house.
I had neglected to have either unit serviced for some time and the greenhouse unit was being cranky. I was worried my neglect would cost me an arm and a leg. Wes showed up and efficiently serviced the RO system in the house then we went down to the greenhouse. He took a good look at the system and knew exactly how to fix it. I had originally just wanted to get it running again, but since he had quickly accomplished everything I'd asked, I decided to have a full service done. The guy was super knowledgeable and organized and I might not be lucky enough to get him again. Again, he completed everything with a minimum of fuss. I was pleasantly surprised when he totaled up the bill. Do not hesitate to use AAA Water Systems to build or maintain your RO system.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Tony S.
Jul 29, 2018
Thank you very much for the review of our products and staff. We pride ourselves at getting the job done and exceeding our customers expectations. This makes us smile from ear to ear!
Jul 29, 2018Previous reviewAAA Kinetico is a throwback to the time when companies stood behind their products and took pride in their customer service.
Our salesman Fran set up my not-so-easy project, a reverse osmosis system tying to an existing in-line fertilizer injector to water an orchid greenhouse and two shade houses. He conferred with Tony, the owner and between the the two of them they designed as system to meet my specs. Fran suggested that I might consider a household system since my cost for the greenhouse system would go way down if I bought more than one. Bless him! It was an incredibly good move to make. We're not drinking juices or sodas anymore, since the water and ice from our kitchen taste so good.
Both systems were installed in a timely fashion. The kitchen was given a second tap and the RO was also connected to the refrigerator giving us pure ice and cold water.
The RO system in the greenhouse was another story. The pressure was insufficient to get to all my plants. The second time a plumber came out he installed an in-line booster pump. Nope, this time the pressure was enough to batter the greenery. He removed the pump and we were back to square one. Another employee came out with no greater success. I borrowed his phone and spoke with Tony (incredibly nice guy) who assured me that we were going to make this work. The fourth visitor from AAA Kinetico was Tony himself. An expert in all AAA's systems, he went over the system with a fine tooth comb and came up with a solution. It took another couple of phone calls, but Tony got us up and running; my watering system is a marvel.
I don't know of any other company that goes to these lengths to achieve a satisfied customer. Don't hesitate to go with AAA Kinetico. - Madhusudhan A.Fremont, CA1860Jul 12, 2024
AAA water systems provide consistently great quality work and have some of the best technicians on hand. Always a pleasure to have them service any water related needs especially water softeners
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Tony S.
Jul 15, 2024
Madhusudhan, thank you for your positive feedback! We are so happy to hear that you always have a great experience with our technicians. We hope to keep this going as long as you are our customer. Thank you for supporting our business!
- Fonda F R.Cranbury, NJ05Jun 19, 2024
We had our water softener and RO installed by AAA Water Systems about a year ago. We have been very pleased with the quality of our softener and RO system.
We just recently had to refill the salt container. I would like to again thank Al Skender, our highly knowledgeable service advisor for directing me whom to contact for ordering salt. I would also like to thank Tommy Beardsley, who not only delivered the packages of salt, but cleaned and refilled the salt container. I really appreciate his help and effort.
I highly recommend AAA Water Systems. The customer service and the staff are extremely courteous, knowledgeable and professional.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Tony S.
Jun 19, 2024
Thank you so much for your 5-star review! We are thrilled to hear that you have been pleased with the quality of your water softener and RO system. We're glad Al could assist you with ordering salt, and we're grateful for Tommy's excellent service in delivering and refilling the salt container. Your recommendation means a lot to us, and we're proud to have a team that is courteous, knowledgeable, and professional. Thank you for choosing AAA Water Systems!
- Kim B.Vacaville, CA1531Feb 15, 2024Updated review
This company is so amazing. I'm so glad I've had them for over 10 years and everything has been perfect. My soft water system is not run on electricity, but through a special way that they have and it is the best water softener! I used to have Culligan, and it was constantly breaking down because of a faulty motherboard. This system doesn't have that and it just has pure soft water constantly in our home and my hair and skin and pipes and bathrooms are loving it!
I also have the AAA water filter for the drinking water and I love it. I have clean ice too. I'm so grateful for this company, and the people that work for AAA are so kind and accommodating. I've had nothing but great experiences for the past decade, so I wanted to be sure and let others know!Helpful 0Thanks 0Love this 0Oh no 0Sep 18, 2020Previous reviewBEST WATER SYSTEM BY FAR!!! For years we had Culligan and my soft water system kept breaking down. Every time they came over to fix it, it cost over $200 bucks. Finally the motherboard completely broke down. It would randomly shut off during the night and it was so LOUD too. UGH I hated it and was about to give up on soft water except I have very sensitive skin and soft water is really good for not only my skin but it makes my housecleaning a breeze because the hard water deposits don't build up.
EVERYTHING is perfect and so much better with AAA. It's a perfect name for them too -- AAA, because it's THAT GREAT! I love my twin system and how effortlessly it runs, my water is just so smooth and silky and my skin doesn't itch anymore and is so soft. My bathrooms sparkle with soft water!!I just can't even express how much I love this system. It's beautiful to look at too, nice and small and compact and such EXCELLENT quality. I've been so happy with it that I called them back and had them replace my Culligan water purification system in our kitchen and now I have perfect, clean drinking water with clean ice too!! Thank you so much, my. goodness the AAA staff and installers are all so nice and customer service is excellent. You can't get better than AAA Kinetico Water systems!!! They truly go the EXTRA MILE!!! - Nov 15, 2022
So get this - we had a Kinetico system + RO system installed when we moved in to our home when it was built, and it just failed completely two months ago. How do you know it fails? When yellow stuff come out of your faucet, the water has salt grains in it, and cold water slowly stops flowing through small openings.
Well, that system lasted 19 years! What a great ROI.
We called up Kinetico to remove the RO system (over time it wasn't worth it for us as it required regular service calls and lost pressure very frequently) and give us a quote for a new whole house system. Unfortunately the appointment had to be scheduled out 6 weeks. Seems a bit long and it put us out of soft water for that long too.
The day of appointment went smoothly. The tech/sales person came through and removed the RO system, quoted me a price for a new system, and installation was scheduled for the next week. Super quick.
Day of installation came and the guy spent at most 2 hours to remove the old system and put in the new one. Very polite and professional installer. He did a good job at it. Really enjoying the new system and hope it lasts for another 19 years!Helpful 2Thanks 0Love this 2Oh no 1Business owner information
Tony S.
Nov 18, 2022
Thank you for taking the time to share your experience with us, Jeff! We are proud to provide both quality water treatment systems and quality service. Thank you for trusting us and welcome to the AAA Water family!
- Danny J.Concord, CA01Apr 25, 2024
Tommy was on time, very courteous, thorough, and expedient. Got the job done, and cleaned everything up before he left.
great experienceHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Tony S.
Apr 26, 2024
Thank you for your fantastic 5-star review, Danny! We're delighted to hear you had a positive experience with Tommy and that he provided exceptional service. Thank you again for being a part of the AAA Water family!
- Ty B.Brentwood, CA1415130Oct 20, 2023
AAA Water has the very best employees,from office to field services.
Jessica Martin was just " AMAZING, PROFESSIONAL AND KNOWLEDGEABLE!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Tony S.
Oct 23, 2023
Ty, thank you so much for your feedback about our company and your time spent with Jessica! We are so grateful for your business and look forward to servicing you and your family for many more years to come.
- Janelle H.NoPa, San Francisco, CA3504May 21, 2024
We got the water softener and purified water system installed in our house. The sales rep, Al, was very thorough and detailed in his consultation and very transparent with pricing. It is a pricey system, but a good investment considering where we live, the city water is really hard and dries out our skin. A couple weeks after install, we noticed a small leak. I contacted their after hours service number and they took note of what was happening and taught me how to put the system in bypass to stop the leak until a tech could come out. Unfortunately since it was a weekend, no one could come out until Monday/Tuesday. When he did come out, he couldn't identify the leak, but resealed the joint to be safe. A week later there was another leak & this time the service manager, Wes, came out. He did see the leak and again, resealed the joint. He said all should be good, but if there was even the smallest leak, to give them a call and he would personally come back out and replace the whole unit. All was well until last Friday when there was another leak, but in a different place. Of course since it was Friday evening, no one could call me until Monday. I received a call Monday morning and they got me on the schedule for Tuesday afternoon. I made sure Wes was the one assigned to my house and they did reassure me it was going to be him. As promised, he came and replaced the whole unit.
I normally don't post reviews and despite the multiple leaks with this expensive purchase, I still am giving 5 stars because of their customer service and their staying true to their word. When not on bypass due to the leaks, the system works great. We notice a huge difference in the softer water, especially in our shower and when doing dishes or washing hands. The purified water for drinking has given us peace of mind that most of the chemicals found in the city water is not being consumed.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Tony S.
May 22, 2024
Thank you so much for your thoughtful review, Janelle! We're delighted to hear that you're satisfied with your water softener and purified water system, despite the initial challenges. We greatly appreciate your understanding and patience, and we're glad Al, Wes, and our service team were able to assist you promptly and effectively. Your satisfaction with our customer service and the performance of the system means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us and sharing your honest experience!
- Stephen B.Pleasanton, CA04Apr 12, 2024
Installation was two years ago. Everything went great.
Salt delivery was very easy. On time and a friendly service,Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Tony S.
Apr 12, 2024
Stephen, thank you for the glowing review! We're delighted to hear that your installation experience was smooth and that our salt delivery service continues to meet your expectations. We appreciate your support!