Alameda Point Storage

Billed for overdue parking despite proof of payment. This keeps happening for some reason. I do not get it. This is either on the app, or this is on Keolis. Either way, I'm disgusted and tired of this foolishness.

I have used Alameda Point storage for many years, mainly due to me moving out of town and not able to get back soon enough for my items.

I've never had an issue with this facility, the staff has always been great to work with. Anytime I needrf a change of address or any administrative processes done, they would always take care of it right away.

Their prices are great and they're in a great location. I've never had any issues with my storage unit since I've been here.

I would highly recommend Alameda point storage.

Keep looking and pay a little more. These folks are beyond incompetent and behave like you are working for them.
Their office personnel have no training in customer service are sanctimoniously rude and I was just hung up on because their rep did not know how to do her job.

I had an issue with charges due to credit card issue that the management dealt with quickly and easily. Not sure what the other comments about rude management. This was not my experience.

First off for all the people that put one star
Complaining about bugs or whatever
I mean they tell you right from the beginning it's an outdoor unit it's not air or water tight don't store food or other perishables if you get rodents or bugs it's because you store the wrong stuff in there and as far as them being rude, they are very direct no BS straight to the point all business, personally I respect that I'm not paying them X amount of dollars a month to be my friend but I've also found that just like anyone you respect them they will respect you I've never had any complaints over the dozen of years that I've worked with this company.

You do get what you pay for though, basically you're paying for a large storage shed and security over that shed. If you need something more then there are places for that but for this place you need some more of that is safe secure and local this place works perfectly.
And don't instantly just jump on the Internet to troll the company or any company for that matter try to reach out to them first these people for one have always been able to answer any questions it looks like even on yelp I put forth the effort which a lot of companies don't.

Have been an Alameda Point Storage customer for years now; Regina at the front desk has always been very accommodating and goes above and beyond at helping my father and I with our storage unit needs. Very honest people running the place and amazing customer service on the island. We upgraded from a small unit to a bigger one not too long ago and Regina walked us through the price change and helped set our pin code up for the front gate. After past experiences with other storage centers, we are happy to say Alameda Point Storage will always have our business!

left my truck there for nearly a month. When I arrived to pick it up. Oh, my god...I can't believe this. it was in...THE SAME CONDITION I LEFT IT, lol. Yes, nothing wrong. The lady attendant was courteous, helpful, and very cool. The initial process took a while, but it was fine. It's located in safe Alameda. Nothing will happen to your vehicle there. I usually don't frequent car storage rentals, but my own house carport floor needed some painting, and my truck had to be away for a month for the floor paint to fully cure. Anyways, great place to store your vehicle. A+++

The so called manager is rude arrogant and condescending. Stole 1.5 months rent from me though I had prepaid same, when I left this place. REFUSED to let me talk to her boss, the owner of the business. I want to give ZERO out of five !

Advise: You need to call them or visit in person to confirm they have the Storage unit available.

Con: There's NO parking on West Oriskany Avenue. You need to park on the STReet (Central Ave).


Pro: The middle girl w/ the straight auburn/reddish hair, Lots of Tattoos and Profanity T-shirt (B-word) was surprisingly helpful.

Great value! Have been with Alameda over a year, sadly we have closed out account because we are moving out San Francisco. They keep all their unit nice, clean and secure. The staff are very welcoming and responsive. Also a shout out to Regina, she's extremely friendly, helpful and genuine person. You'll love her when you meet her. Also I don't understand why the low rating?! It has also been a great place for me to keep all my stuff at a reasonable rate!