Review Highlights
“When I landed back home, Jay texted me he was there-- it did take me a while to get my bag but he was patient.” in 63 reviews
“I have used Bay Area Shuttle twice now and will continue to call on their shuttle service on our next trip.” in 14 reviews
“I am a repeat customer because of the service this company provides, namely from Sammy, our normal driver.” in 36 reviews
Location & Hours
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About the Business
Business owner information
Jt S.
Bay Area Airport Shuttle is a Shuttle service provider that has shuttle service to all bay area cities. with a unique identity of its own. No one matches its kind in the nearby surrounding areas.
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Hi. How much airport shuttle from evergreen San Jose 95138 to sfo airport? Thanks?
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Overall rating
189 reviews
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1 star
- Juleus-Louis A.San Jose, CA01Jul 17, 2024
The best shuttle service in the bay area!! Very easy to book and very accomodating. Sammy responded quick and answered all our questions and requests either in email or text. We got a really reasonable price for the shuttle service. Kudos to our driver Jay for being early and patient. He arrived early to take us to SFO and made sure that we have everything that we needed to bring. Jay was also the driver who picked us up at SFO and patiently waited for us while we got stuck at customs due to multiple airlines that arrived before us. Will definitely use their service again if needed.
Helpful 0Thanks 0Love this 0Oh no 1 - May 18, 2024Updated review
Still the best shuttle service. I hadn't been travelling much since the pandemic. I find that booking with a shuttle service is worth the money and more reliable. Sammy was responsive as always as I asked a few questions via email. I had a very early flight and was happy to see Jay again. He is super easygoing and of course drives safely. He was a few minutes early, which I appreciated.
When I landed back home, Jay texted me he was there-- it did take me a while to get my bag but he was patient.
I highly recommend this service for anyone who wants to make their travel experience less stressful. Will book with again.Helpful 1Thanks 0Love this 1Oh no 0Jul 3, 2019Previous reviewI've used this shuttle service multiple times and have been very happy with this company. Jay was great. He was in communication with me as my plane landed and was patient when it took a longer time to get to him. Would definitely use this company again if I ever need to book another shuttle.
Jun 13, 2017Previous reviewI get a little apprehensive when I have to schedule a ride to the airport because I'm always wondering if it'll show up on time. I had no problem with this shuttle service and I will use them again if I am traveling. What's convenient is they text you the day before your flight takes off to confirm. They were on time and we got to the airport speedily. For coming back home, they also text you when you land and give you easy instructions of where to meet them. It's also much more affordable than other airporters. They quoted $49 each way. I'm old school and prefer not to call a taxi or Uber because I believe airporters are more reliable. Would highly recommend! Forget the expensive town cars. If you're ok riding in a mini van, choose Bay Area Airport Shuttle! You won't regret it. All of their reviews are positive for a reason.
- B S.San Jose, CA01213Jul 14, 2024
Disappointing. We booked a shuttle for 10 people, plus luggage to SFO. The day before pick up, we were notified that the shuttle wasn't available and we would be picked up with 2 different cars. One of the cars was a suburban and had to accommodate 6 people. The vehicle had enough seating for all of us, but the driver asked us all to enter the vehicle so he could fill in empty spaces between us with our luggage. We were packed in there! It was not comfortable. It was also a hot day and the driver could not figure out how to turn on the AC in the back row. It was super hot back there. One of the passengers had to tell him how to do it.
We were told that we would get a discount on the return trip for the inconvenience of having 2 vehicles instead of one shuttle.
We had less people on the return trip so we had more room. However, they did NOT honor the discount! On that fact alone, they should get one star.
I'm giving them 2 stars because they were on time, the drivers were very nice and the vehicles were clean.
I would not use them again though. No integrity with respect to promises made.Helpful 2Thanks 0Love this 0Oh no 1 - Desiree Z.San Jose, CA302288Jul 14, 2024
On time. Clean vehicle. Friendly.
Would use again! I did think it was a shuttle but it was a limo not bad tho. There was 6 of us and 2 doggies it was comfy!Helpful 0Thanks 0Love this 0Oh no 0 - Stephen W.San Jose, CA22Jul 17, 2024
I've used Bay Area Shuttle for several years to and from SJC and SFO. Sammy and Jay are great. Communicative through email and text, on time, and incredibly nice to me and my family. Extremely happy with their service and happy to give them business.
Helpful 0Thanks 0Love this 0Oh no 0 - Tyler R.Mountain View, CA16017Jun 27, 2024
This is by far the best shuttle service ever. It's a little more expensive than other car services but it's worth it, imo, and they have always been right on time. The drivers are always polite and great coversationalists or not if you don't want to talk (Jay is my favorite and he's a great driver!). They always load and unload my bags and even bring them to my front door for me. It's easy to schedule a ride via email and they respond very quickly. The vehicles are comfortable and well maintained. I feel like a rock star when they pick me up and I don't have to fight to find a cab or wait for a Lyft/Uber because they're always right there ready for me when my flight arrives. Seriously... give them a try as I don't think you'll be disappointed!! :)
Helpful 0Thanks 0Love this 0Oh no 1 - Danita L. M.San Jose, CA028Jun 30, 2024
This is my go to for round trip transportation home to airport and back. Cars are clean. Drivers courteous with prompt pick up times. Like reminders for pick up.
Been using service for 3 years. Recommend Bay Area Airport transportation.Helpful 0Thanks 0Love this 0Oh no 0 - Bagath S.San Jose, CA011Jan 24, 2024
100% on time, 100% private, 100% clean, 100% satisfied.
Repeat customer for the last 5 years!Helpful 1Thanks 0Love this 0Oh no 0 - SF C.San Francisco, CA610543Aug 1, 2023Updated review
I left a review for Bay Area Shuttle several years ago. Just an update. My family and I are still using Bay Area Airport Shuttle several years later.
It's so much better using them compared to Uber because you let them know where to pick you up. At SFO or SJC, there is no need to walk all the way a central pick up point with all your luggage. Their vehicles are always clean and they don't drive like maniacs.
Jay has been our driver on many occasions. I'm always impressed by professionalism and friendliness!Helpful 1Thanks 0Love this 0Oh no 0Nov 23, 2018Previous reviewI've used Bay Area Airport Shuttle now for rides to SFO.
Excellent service! I'm able to make reservations online or email my info a few weeks in advance to bayshuttle27@gmail.com
Jay has been my driver on several occasions. He is professional, on-time, friendly and a very safe driver! It's always comforting to know that your driver will get you to and from the airport in one piece! There are some shuttle companies that have drivers that are reckless drivers.
Raj has also been my driver too. Excellent and friendly too!
I truly appreciate the text messages I receive when they arrive to pick me up. They have never been late. I'm also ready with my suitcases at the agreed upon time.
Thank you Bay Area Airport Shuttle! - Janette R.Newark, CA051Jun 21, 2024
My mom booked with Bay Area Airport Shuttle as a transport to SFO Airport for our trip to Canada. Sammy, the manager, was very helpful in terms of booking and answering any inquiries that she had. Jay, our driver, was on time picking us up and was very kind with helping load our luggages into his car which was also very clean. Unfortunately our flight back home had been delayed causing us to catch our transport a bit late, but Jay (our driver again) patiently waited for us, despite us feeling bad about the inconvenience. Overall, we recommend Bay Area Airport Shuttle as their service is exceptional and can get you where you need without any hassle. We will definitely use them again in the future.
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