Best Appliance Repair

    Claimed
    Appliances & Repair
    Open8:00 AM - 5:00 PM

    Photos & videos

    Photo of Best Appliance Repair - Citrus Heights, CA, US. If your icemaker is not beautifully full like this one do not hesitate to call us! 916-932-4900
    Photo of Best Appliance Repair - Citrus Heights, CA, US.
    Photo of Best Appliance Repair - Citrus Heights, CA, US. My beautiful Wolf double oven range
    Photo of Best Appliance Repair - Citrus Heights, CA, US. Here's our fridge that was repaired.
    Photo of Best Appliance Repair - Citrus Heights, CA, US. My washer and dryer.
    Photo of Best Appliance Repair - Citrus Heights, CA, US.
    Photo of Best Appliance Repair - Citrus Heights, CA, US. Wolf Coffee Machine
    Photo of Best Appliance Repair - Citrus Heights, CA, US. Best-in-Class Customer Satisfaction
    Photo of Best Appliance Repair - Citrus Heights, CA, US. Award Winning Customer Satisfaction
    Photo of Best Appliance Repair - Citrus Heights, CA, US. #bestappliance #summergrilling #highendbbq #wolf
    Photo of Best Appliance Repair - Citrus Heights, CA, US. The Best Crew - 2017
    Photo of Best Appliance Repair - Citrus Heights, CA, US.
    Photo of Best Appliance Repair - Citrus Heights, CA, US. Most recent training at Sub Zero facility
    Photo of Best Appliance Repair - Citrus Heights, CA, US. 100 % Customer Satisfaction
    Photo of Best Appliance Repair - Citrus Heights, CA, US.
    Photo of Best Appliance Repair - Citrus Heights, CA, US.
    Photo of Best Appliance Repair - Citrus Heights, CA, US.
    Photo of Best Appliance Repair - Citrus Heights, CA, US.
    Photo of Best Appliance Repair - Citrus Heights, CA, US. Experience the difference with Best Appliance
    Photo of Best Appliance Repair - Citrus Heights, CA, US. Contact of the best repair service
    Photo of Best Appliance Repair - Citrus Heights, CA, US. Best helping make holidays a hit #familyfoodnfriends #bestappliance
    Photo of Best Appliance Repair - Citrus Heights, CA, US.
    Photo of Best Appliance Repair - Citrus Heights, CA, US.
    Photo of Best Appliance Repair - Citrus Heights, CA, US. Scratch on front of machine.
    Photo of Best Appliance Repair - Citrus Heights, CA, US. Helping the community by sponsoring local youth teams

    Services Offered

    Verified by Business

    Cooktop repair

    Range installation

    Appliance repair

    Stove repair

    Appliance installation

    Range repair

    Stove installation

    Dishwasher repair

    Review Highlights

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    About the Business

    Business owner information

    Photo of Dan D.

    Dan D.

    We are factory authorized for Subzero, Wolf, Cove, Bosch, and Thermador.

    Location & Hours

    Map

    Citrus Heights, CA 95608

    Serving Citrus Heights Area

    Mon

    • 8:00 AM - 6:00 PM

    Tue

    • 8:00 AM - 6:00 PM

    Wed

    • 8:00 AM - 6:00 PM

    Thu

    • 8:00 AM - 5:00 PM

    Open now

    Fri

    • 8:00 AM - 6:00 PM

    Sat

    • 9:00 AM - 12:00 PM

    Sun

    • Closed

    Amenities and More

    Ask the Community

    • Q:

      I am considering purchasing a Dacor 48" Range Top. Best Appliance has been recommended as the best repair shop in Sacramento. My question is how reliable is the Dacor Range Top? Do you repair? And is it difficult to get parts?

      A:

      I used them for washer repair. Not only was the machine not repaired, the person showed up, didn’t mask, talked on the phone the entire time he was in the laundry room, and blamed me for the washer leaking. Good luck with your range top, though.

      Megan E. 
    • Q:

      I have a Bosch dishwasher (roughly 5 years old) and it currently has a "e2 error" code which I believe is due to an on going water leak inside the unit. I've found it challenging to find a Bosch specialist. Is this something you're familar with?

      A:

      These guys are good and are certified Bosch repairmen. Have used them twice super service

      Michael W. 
       4 people found this helpful

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    Overall rating

    386 reviews

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    • Photo of Todd E.
      Todd E.
      Roseville, CA
      1
      5
      Aug 28, 2020

      Frank came out to check the clock on our microwave because it kept going dim. He assured us their was not an issue with the clock just a energy efficient feature on the Bosch Microwave. He also checked the other Bosch appliances we had and even went as far as to make sure our dishwasher was centered and installed correctly as it was not mounted to our undercounter. Frank was professional, courteous and very knowledgeable. Thank you so much Frank for a job well done. We would highly recommend best appliance for any of your BOSCH service needs!

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      Business owner information

      Photo of Craig C.

      Craig C.

    • Photo of Deirdre F.
      Deirdre F.
      Rocklin, CA
      119
      86
      319
      Aug 5, 2024
      Updated review

      Dishwasher still had problems stopping intermittently after the service appointment. I called back to let them know they needed to come back out to look at it again. It took several days for them to return my call, but the manager himself called me back to get me on calendar quickly (next day).

      The 2nd repair guy (Frank) was also very punctual, which I greatly appreciated. I had requested he call ahead to say he was on his way, which he did, but bc it was from an unknown #, my phone sent him straight to voicemail, so I missed it. (That was my bad, but luckily I was home, so no harm no foul.)

      Frank was able to spot an issue with the part on the back of the middle rack. It was not sliding up and down easily like it was supposed to, causing a misalignment, so that the middle rack was getting in the way of the door closing smoothly (or staying closed during cycles). The part has been adjusted to get us by for now, and a new part is being ordered. Thank you, Frank, for being so diligent with the troubleshooting! We are looking forward to the new part coming in and having the problem finally resolved!

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      Jul 31, 2024Previous review
    • Photo of Glenda H.
      Glenda H.
      Roseville, CA
      115
      11
      Aug 29, 2024

      Worst Appliance is a better name. I get a weekly, "Sorry but your Bosch parts are on order" email, since February 1, 20204 to today. August 29, 2024. But indeed BOSCH has 17 of my doors in stock. I called about this last week and get a litany of excuses about how Best doesn't get parts direct from Bosch, they have to buy through a 3rd party vendor, that all sounded fake and insincere. 8 months and I still have a problem with my newly installed Bosch microwave.

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    • Photo of Silvia E.
      Silvia E.
      San Francisco, CA
      0
      1
      Aug 19, 2024

      Hello my name is Silvia,.. I would like everyone to know that this used appliances store in the Sacramento area. IS THE BEST PLACE TO BUY YOUR new used appliances.. not only do they listen to you to what your really looking for. The schedule delivery . Especially Steve is so friendly and wNts to make sure your getting the best customer service.. he calls you before arrival and make sure you have no issues left in addressed. In my opinion he deserves a raise... He was so nice and so interested that he answered all my questions.

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    • Photo of Katie S.
      Katie S.
      Sacramento, CA
      1
      206
      42
      Mar 10, 2024

      Best Appliance Repair has helped us out with a dishwasher & 2 washers. Their technicians are always professional, friendly & knowledgeable.

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      Business owner information

      Photo of Craig C.

      Craig C.

    • Photo of Jennifer A.
      Jennifer A.
      Citrus Heights, CA
      21
      7
      3
      Jan 2, 2024

      My Wolf coffee maker stopped working over the holidays and Best Appliance Repair was prompt and professional. The technician handled the problem confidently and explained what failed and why. I would highly recommend this company for their efficiency and customer satisfaction!

      Wolf Coffee Machine
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      Business owner information

      Photo of Craig C.

      Craig C.

    • Photo of Merrilee P.
      Merrilee P.
      Sacramento, CA
      23
      21
      18
      Sep 28, 2023

      Oven and freezer service call for each. In every respect the technician was prompt, on time, courteous and best of all knowledgeable about each appliance.

      Jay knew what he was doing and fixed each appliance quickly, showed me a few things that made it more efficient and overall a fine job!

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      Business owner information

      Photo of Craig C.

      Craig C.

    • Photo of Michael C.
      Michael C.
      Coral Springs, FL
      10
      9
      11
      Feb 2, 2024

      Best appliance service around. They will lead you to the right direction! Great value and quality.

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      Business owner information

      Photo of Craig C.

      Craig C.

      Feb 2, 2024

      Hi Michael, Thank you for the review! Delivering great value and quality is what we aim for. If you ever need assistance in the future, we're here for you. Thanks for choosing us!

    • Photo of Bimal P.
      Bimal P.
      El Dorado Hills, CA
      0
      106
      11
      Feb 16, 2024

      They are definitely not the best - mediocre at best!

      Remember that these guys service subzero fridge - that is a really expensive fridge - so you expect top-notch service.

      We had a door issue with the brand new fridge and a ticket was created with them and they were going to call us. No calls for almost 2 weeks. Then I called and they couldn't find me at all. Apparently they were missing the serial number of the refrigerator - but not even finding me was pathetic.

      The first guy came in at 7 and ordered some parts. Happy with this part of the service - they were there when they said they would be and did everything right.

      Once the parts came in, the next appointment was from 8 to 11AM window. Since the service was needed at a house under construction, I asked them to give me me a call before leaving their last job and I could be there - otherwise 3 hour window was too big. I was assured that I was the 2nd job and the 1st job was starting at 7AM - so the service people would be right there around 8AM. OK. 10:20 - nobody was there as yet. So I called since I had only planned for a 10-11 window and I would have to leave at 10:50. So they immediately wanted to reschedule and have me go through this same time window crap again. Fortunately there was some other guy working at the house - so we kept the appointment. The guy finally called me at 10:45 and was going to show up at 11:15.

      Seriously - they were not willing to callme before they headed to the appointment, they didn't even meet their time window. They clearly have no respect for customer's time. If this is their definition of "best", they are clueless on what "best" means.

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      Business owner information

      Photo of Craig C.

      Craig C.

    • Photo of Manoj B.
      Manoj B.
      Folsom, CA
      4
      8
      Jul 17, 2023

      Can't recommend them enough. Frank was out here to help me with a dishwasher door repair, he was on-time, very pleasant to interact with and fixed the repair meticulously. Throughout the period, he was involved in the service and went above and beyond what he was responsible for, and detected several other issues with the appliance and suggested better ways to fix and use it, going forward.
      Now I know who to reach out to for my future repair needs..! Great work guys.

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      Business owner information

      Photo of Craig C.

      Craig C.

    • Photo of Raelyn M.
      Raelyn M.
      Sloughhouse, CA
      97
      55
      76
      Jan 7, 2023

      We had a Sub Zero refrigerator installed on 1-3-23. When the installers from another business put in our new refrigerator, they told us they could not get the water & ice-maker working. They reported the information to the business they work for & we were referred to Best Appliance.

      We were initially given an appointment for Best Appliance to come for the repair on Tuesday, 1-10-23.

      On the morning of Wednesday, 1-4-23, we found the refrigerator was not cooling, the freezer was not working & meat was beginning to thaw. We were in panic mode as we had hundreds of dollars, if not a thousand, in meat now defrosting in our freezer. We were able to move our appointment with Best Appliance from Tuesday, 1-10-23 to Friday, 1-6-23. We had to purchase a new garage freezer in the meantime or throw out our freezer full of meat.

      Raphael came first thing yesterday, 1-6-23, and determined the refrigerator was still in demo mode as it had been a floor model. Raphael was awesome. We appreciate him coming out & figuring out there was nothing wrong with our refrigerator. It just needed to be changed from demo mode.

      Looks like Best Appliance is our new go-to if we need assistance in the future!

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