Citywide Plumbing

You will not be disappointed by the service from Citywide Plumbing . Johnny is on time , wears shoe covers , and completes job in timely manner and as promised . He did a great job upgrading our shower faucet from its retro style of separate hot and cold knobs to one handle, and fixed our Kitchen water pressure which required some re-piping. Aww so nice to have water pressure again ! It was a tremendous value to our home. And when we had a clogged sewer system , I happened to call Afterhours , Johnny was going to come help us anyway despite he was going on vacation next day and needed a good night sleep . Thank you Johnny ! I know you're not emergency plumbing service but thank you all the same.

Citywide Plumbing is a gem near Excelsior!

Their team is not just friendly but lightning-fast in their response , arriving promptly and fixing my plumbing issue with top-notch quality.

When I had a sudden toilet leak, they were on the spot near Excelsior and fixed it swiftly. Their team's rapid response and expert handling of the situation were impressive.

I'm thoroughly impressed and highly recommend Citywide Plumbing for their professionalism and exceptional service!

I found my plumber go-to guy, Johnny. Johnny installed a Moen water monitor/shutoff system at my house (home insurance requires it). Johnny is efficient, prompt, does great work and charged a reasonable price. Johnny explains every step so you know what is going on so no surprises later. Thumbs up for Johnny/Citywide.

I reached out to Johnny a year ago for a quote on replacing my ~20 year old water heater. After talking to family, they suggested I wait until it gives out. Not once during the estimate process was Johnny pushy or aggressive. He answered all the questions we had (we are new homeowners and we were all over the place trying to learn about tankless, gas, electric, hybrid, etc..), even though we did not initially follow through with any work.

A year later, our water heater finally broke! Johnny was the obvious choice we wanted to reach out as we were left with a good impression with his authenticity, friendliness, knowledge, and care into our home project. He replied immediately, gave us a great price, and came first thing the next day!

I'll also add that it seems some yelp pages have a lot of fake reviews, but when you take a look at Citywide Plumbing, you can tell these are real customers who are happy with their work. I only hope Johnny has enough time for me again in the future. :)

Johnny installed my automatic water shutoff valve. He was quick, efficient and great on price. I'll definitely use him again!!!

Our shower developed a leak and the first handy-man I had try to fix it replaced the cold valve stem (I think), and the problem seemed to be fixed. It just came back a couple weeks later, though. So we decided to get real plumbing pros to do it.

I reached out to Citywide based on their Yelp! rating, and I'll get to the details, but they earn every star. I included pictures, and Jessica got right back to me with a quote in 20 minutes. She explained they could only do a new single-handle Delta valve, would need to open the drywall, and would retain the removed section for easier drywall repair. This gave us the opportunity to replace the fixtures for the whole bathroom in matte black, something we'd been wanting to do anyway. Jessica patiently worked through the details with us, advised us on parts ordering, and delivered an updated quote covering replacing all the fixtures.

Johnny arrived on time in a serious, "I brought everything I could possibly need" work truck. We went over the work site, I cut the house water, and he got to work. A couple hours later, we checked out the finished work, turned the water back on, and it was perfect. No leaks, and he also fixed a looseness in the pipe running up to the showerhead so it won't move in and out anymore.

Johnny wore foot covers to keep our floor clean between the front door and bathroom, protected our bathroom shelves from sheetrock dust, and cleaned the bathroom really well after the work was done. He communicated well and was a great professional.

I highly recommend Citywide. I should have skipped the handyman and gone straight to the pros.

Once again fabulous job done by Johnny day after new years
Tenant happy professional and knowledgeable definitely recommend

The things that made my experience with Citywide Plumbing great:
- my phone call was answered by the service provider (not a 3rd party answering service or a machine)
- I received a quote over the phone
- was able to get a same day appointment and Johnny arrived on time
- Johnny put on shoe covers before entering our home and without being prompted to!
- Johnny was friendly and efficient (and of course, successful in clearing the kitchen sink drain)
- as a bonus, he noted that the garbage disposal and dishwasher hose were not ideally situated and proactively addressed those

Called and got a same day appointment. Johnny called about an hour later and came early. He was professional, courteous and our hero of the day; although it took almost 2 hours to fix the draining problems with old building pipes (Dolores Street) he worked until he got it done. And when there some additional issues to be checked he agreed to come back next day to take a look.
Thank You so much for solving the drain problems we had and all for a very reasonable price!
Both the owner of the building and the tenant highly recommend City Wide Plumbing. Great Job!

Had a leak from under my sink. It turned out that a pipe had simply come a loose. Johnny, who was very pleasant from the start, came out, showed me the loose pipe, and reattached it for no charge since there was nothing else to do. He also took a look at my slow flushing toilet and recommended that I don't spend the money on the parts for my old toilet due to the cost. He suggested that I wait and consider replacing that old toilet with a new one, eventually. Gonna take that advice, and I greatly appreciate the kindness and sincerity. I will definitely call again for my next plumbing job and/or appliance replacement. Highly recommend!

Citywide responded very quickly to my request for a quote and scheduled a free estimate with zero complications. Johnny's visit was helpful, courteous, and informative. I was looking for advice on how best to maintain our home's prone-to-clogging pipes, and he offered a realistic assessment. Johnny spelled out the pros & cons of several options, and offered verbal estimates for each.

In the end, I decided to pause my plans to do maintenance work, with new confidence from Johnny's evaluation of my situation. It's great to know I can call them in the future. Thanks, Citywide!