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24 Hour Emergency Plumbing Services
Call or Text 650-686-0757 Local, Licensed, Bonded and… read more
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Review Highlights
“Dickson and his crew are straight forward , honest and suggest the most cost efficient method to legally get everything solved.” in 7 reviews
“I truly value their workmanship.” in 3 reviews
“Our garage sink would back up with water when we ran the washer or kitchen sink.” in 2 reviews
About the Business
Business owner information
![Photo of Dickson L.](https://s3-media0.fl.yelpcdn.com/buphoto/fjPrcsD-z4tIg8YBRqctZg/90s.jpg)
Dickson L.
We are here to help you and your family with all your plumbing needs. We prioritize our customer and getting the job done. Our service professionals will explain the process and give you options. Dr Drain carefully diagnose the problem so we can do it right the first time. Plumbing emergencies, same day service, no problem. Call for a no hassle free estimate 650-686-0757. Licensed, insured and bonded. we offer 24/7 emergency services.
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Overall rating
19 reviews
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- Hugh C.Tucson, AZ19042Jul 16, 2024
Dickson and his colleague did a great job descaling and cleaning our water heater filter. They were communicative and helpful!
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Dickson L.
Jul 16, 2024
thank you
- Oyuki L.San Francisco, CA131130Aug 25, 2023
Dr. Drain has helped us with a backed up shower, toilet, ect... They snaked it all the way to the public sewer. It was instantly fixed, but the best part of all is how "CLEAN" and "RESPECTFUL" they were to our home. No mess, they kindly took their shoes off, repairs where perfect, and just overall friendly. I truly value their workmanship.
Quality service and quality work.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Dickson L.
Aug 25, 2023
thank you
- Ben L.Daly City, CA7143Mar 13, 2024
Mr Dickson Lim and colleague came less than 24hr notice to unclog a bathroom sink in my house. I want to say we have used them before at my parent's house and must say he did a great job. In addition to handing today's job, I want add he was very professional and did great job unclogging my sink and clean up right after. Also, he didn't price gouge on price and was very reasonable on the total job. He offer to replace old corroded pipes I had and just added a little cost to my existing job. If you want honest and good workmanship, I would highly recommend Dr Drain Plumbing and Rooter to take care of your plumbing needs! One satisfied customer that I was used in the near future. Thank You Dickson!
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Dickson L.
Mar 14, 2024
thank you
- Mar 28, 2023
Visited my mom in daly city over the weekend and of course while I was there they had a plumbing (backup) issue! I actually got Dr. drains' number from a good friend of mine who lives out here in the bay. I got a call back and message within 30 minutes from Dixson. From the time I spoke to him over the phone, (very polite and listened).. to him coming out - everything was great! The honesty, his communication (why/what/how), his cleanliness, carefulness, and the pricing was really a blessing! Most of the time vendors try to gouge customers because they know 'you don't know' anything.. but not these guys! Highly recommended if you live out here w/in san mateo co. Integrity on point! Makes me happy that my mom has a reliable and trustworthy plumbing company to call! Thanks so much guys!!!!!
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Dickson L.
Mar 28, 2023
thank you
- Henry L.Kissimmee, FL411613May 3, 2023
We had a clogged in kitchen at first they help us to snaked it and hydro jet cleaning it . In addition to that, they also inspect our pipes and identify the leak and fix it with a new one. Really professional and efficient. They also help clean up stain in kitchen and spray anti-viral cleaner. Finally, they also unclogged the pipe in our driveway. Really really appreciated all the help here
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Dickson L.
May 3, 2023
thank you
- Jason H.San Francisco, CA16721Jun 30, 2023
Our garage sink would back up with water when we ran the washer or kitchen sink. We called Dickson to help clear the drain. Gave us estimates for snake drain or hydro jet, and he let us know the issue would come back and suggest that we change the pipes in the crawlspace. We went with the change of pipes. One of the hardest jobs for Dickson. When he completed the work he informed of the changes he made to my plumbing. He did more than expected and I was amazed at the changes he did. Thank you for the hard work.
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Dickson L.
Jun 30, 2023
thank you
- Shekar D.San Francisco, CA033Oct 19, 2023
As someone who manages many properties , these are the best group of plumbers I have worked with in my years. We had a water burst that took place under the house so lots of digging new line was needed. Dickson and his crew are straight forward , honest and suggest the most cost efficient method to legally get everything solved. From the time they came out to the time they obtain permits from the city and completed the job was only 2 days in total. I highly recommend them to resolve minor to major issues. Extremely responsive and professional. L
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Dickson L.
Oct 19, 2023
thank you
- Karen B.Renton, WA5569Apr 14, 2023
Our bathtub faucet was broken and needed help right away. They were not only responsive but came out to get it fixed right away! They even finished the work with nice silicon touch to make it look extra nice! I highly recommend this place! Two thumbs up!
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Dickson L.
Apr 14, 2023
thank you
- Wesley W.San Jose, CA017Dec 6, 2023
Dickson of Dr. Drain was responsive, and did the two jobs I asked them to do. Their bid was slightly higher than the other five companies that I yelped. However, I hired them because they installed the two drain covers that I requested.
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Dickson L.
Dec 7, 2023
thank you
- Evie M.San Francisco, CA0432Sep 26, 2023
I had a small leak in my shower, which "Dr" Drain charged me to fix. The leak was not fixed, so I called him back. Instead of trying to fix it again, he had his assistant shoot water through the tub overflow, making it look like we suddenly had a major leak and he said we needed $2,000 worth of work. I called him out for this attempted fraud and he then said "Oh, I just need to screw in your shower head tighter." This man is NOT trustworthy and does poor work.
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Dickson L.
Sep 27, 2023
Hi and I am sorry that you feel that way. There were multiple leak problems and we only charge you minimum for this project. When we found that there was another leak problem with the bathtub overflow, then we needed to let you know that. Regardless how much water you pour on the overflow, there shouldn’t be a leak. Leak is a leak and needed to be address before it creates water damage to the house. You also ask us how much would be replacing just the waste and overflow versus including the rest of galvanized pipes because I recommended that it would be a good idea to get rid off of galvanized pipes to avoid another leak in the future. This is when our estimate came up to $1800 which I think is a fair price. We’ve done a lot of plumbing in your house and we have no intention on ripping anyone off. I am sorry that you feel that way about us this time. If you have other questions regarding about plumbing or this matter, please don’t hesitate to contact us.