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Review Highlights
“Irwandie does a phenomenal job of organizing everything and our driver, Vic, was awesome during the trip.” in 41 reviews
“Vinnia was great in getting us a limo and then provided a change of limo when our party increased at the last minute.” in 9 reviews
“The booking process was super easy and customer service was on point with answering all my questions.” in 9 reviews
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About the Business
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Jessica J.
Epic Limousine has been a transportation service serving the San Francisco Bay Area since 2012! We are in the business of creating memories and specialize in Wine Tours, Corporate Transportation, Weddings, and Special Events.
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- Lotee M.South San Francisco, CA15139Jun 13, 2024
Great service, great driver his name was Mike. Very professional, easy going and accommodating.
Talked with Nico and he was really easy to book and confirm everything.
Bus was clean, nice comfortable seating and big enough we got the 20-24 seating bus.Helpful 0Thanks 0Love this 0Oh no 0 - Jess C.San Francisco, CA2278Apr 21, 2024
We reached out to Epic Limousine for a party event and from the very beginning, they were extremely easy to work with! The company is very thorough with their reservations, so you know exactly what vehicle you're getting and all the driver info prior to the event.
Our driver Michael was amazing! He called earlier in the day to go over the itinerary, and when he came to pick us up, he took care of all the details (helping set up music, head count, and bottled waters!) - we knew we were going to have a great time. Thank you Michael!Helpful 0Thanks 1Love this 1Oh no 0 - Nikki R.Glen Park, San Francisco, CA021Aug 12, 2024
Epic limousines is super responsive and very easy to work with. We were looking book a last minute party bus for a wedding drop off (we were submitting requests on Friday night for Saturday afternoon). I submitted an inquiry and got a quote in less than 15 minutes. They also had very competitive pricing. We got everything finalized and paid within 45 minutes. Communication with the driver for pick-ups and drop-offs was very easy and our driver Derrick was awesome. Bus was also modern and clean. Highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Natalie C.South San Francisco, CA0912Mar 4, 2024
I am so happy with my experience at Epic Limousine and our driver Michael P! First off, I was throwing my mom a surprise party and he was so communicative he called me beforehand to go over the itinerary. I told him the situation and he was sooo accommodating the entire time! Such a nice guy, then he came right on time to pick us up with some water and champagne, and it was a long drive since it was up to Napa Valley to the winery. Michael was a trooper and we told him we had to use the bathroom so we were even able to stop for that and some snacks. Then we got to the winery and he was so patient and was letting me know about timing which was a good reminder for me since I'm forgetful. I'll have to say 10/10 experience and would definitely do it again!! Thank you Michael :)
Helpful 1Thanks 1Love this 2Oh no 0Business owner information
Vinnia J.
Mar 11, 2024
Hi Natalie,
Thank you very much for your kind words. We are so glad that our team were able to deliver our mission, to create long lasting memories!
We are looking forward to hear from you again in the future! - 444207439Jan 27, 2024
Great experience and 100% recommend! I inquired on Yelp and that process was so easy and quick. I booked online and it was also very easy. Our driver was so attentive, polite and made sure we had the perfect day, keeping us on schedule
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Van Jethro M.
Jan 28, 2024
Hi Jessica,
Thank you so much for choosing and sharing your experience with Epic Limo SF!
We're happy to hear that you've been satisfied with our service. We can't wait to be part of your future celebrations!
Whenever you're ready for another fantastic ride, just give us a call. Cheers to many more memorable moments ahead! - Itsmee V.San Francisco, CA753829Jun 3, 2023
I recently celebrated a birthday and wanted to rent a limo with a group of friends. It was very much a last minute idea. So I sent a few inquiries to a number of local Bay Area limo companies with "good reviews". The responses I received were either short and dismissive (guessing it's because it was a last minute inquiry) or completely outrageous quoted rates. I was looking for a two hour ride staying within SF. One guy quoted a "flat rate" of over $1,000 .
Anyways, fast forward to getting a response from Ben of Epic the morning of. He was incredibly professional and honest. And the rate was more than doable! He even gave me an added hour as a birthday gift!!! The vehicle was a Sprinter able to fit about 8 of us. Sam was our driver and he was amazing and prompt! The reviews for Epic are not an exaggeration. They are AMAZING! They have a loyal customer in me now. Thank you for making my birthday extra special!!!!Helpful 1Thanks 1Love this 3Oh no 0Business owner information
Samuel R.
Jun 25, 2023
Veena, Happy belated birthday. Thank you so much for taking the time to share your fantastic experience with us! We are thrilled to have been a part of your birthday celebration and are delighted that we were able to meet your expectations. Creating long-lasting memories together, that's our jam. We will forward your gratitude to Ben and Sam. Looking further to serving you again in the future. Welcome to EPIC Family.
- Caitlin K.CA, CA011Aug 31, 2023
Used Epic Limousine to get to the Renaissance World Tour last night at Levi's Stadium and the service was fantastic! Steven was our driver and he was super friendly and professional and just a cool dude. Such a fun way to get to a concert, I highly recommend!
Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Van Jethro M.
Sep 1, 2023
Hey Caitlin,
Thanks a bunch for sharing your experience with us! We're delighted to hear that you had a fantastic time using Epic Limousine for the Renaissance World Tour at Levi's Stadium. Steven really is a gem and a cool dude to top it off!
We agree; a limo ride to a concert adds an extra layer of fun to the experience. We appreciate your recommendation, and we can't wait to make your next concert night just as awesome. Rock on! - Brandon B.Oakhurst, CA99643Aug 28, 2023
Our driver Steven was a true gentleman. Great communication, smooth driving, clean limo, punctual and dressed sharp. Two thumbs up for Epic Limousine!
Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Van Jethro M.
Sep 1, 2023
Hey Brandon,
Thanks so much for taking the time to share your experience with us! We're thrilled to hear that Steven, made your journey a memorable one. It's wonderful to know that he made sure to help turn your ride into a long lasting memory.
Your review means the world to us! If you ever need another ride with us, just let us know. We're here to make your travels as enjoyable as possible.
Safe travels, and we look forward to serving you again in the future! - Michael C.Hillsborough, CA01Apr 1, 2024
We had a phenomenal experience using Epic Limousine, taking 22 people from the peninsula to Chase Center (San Francisco) for a concert. They were extremely responsive and flexible with scheduling options to accommodate a couple of timing changes, and our driver Michael P was top notch and a great guy. Came early, left on time, communicated with me throughout the event and made pick up and drop off seamless. The bus was spotless and allowed us to stream our own music and enjoy the ride. Epic took all the stress of logistics off the table and we had a blast!!
Helpful 0Thanks 1Love this 1Oh no 0 - Roya P.Millbrae, CA2648Sep 9, 2023
This was a pretty poor experience. There was little to no customer service, although I had gone out of my way to be kind, friendly, and considerate of the driver. We ended up ending our chartered trip earlier than we paid for, since the driver told me we cannot go up big hills... in SF.
Helpful 0Thanks 1Love this 1Oh no 1Business owner information
Irwandie T.
Sep 11, 2023
Hi Roya,
Thank you for your time to leave us this feedback. This is proof that EPIC Team still has more room to grow.
We are sorry to hear about the experience you had with us.
This was for a reservation we did back in March that was rescheduled from a cancelled event back in Nov 2022. We have you cancelled with no fees and gave you a store credit for the full amount.
We are surprised to hear about this as this was the first time we heard from you after 6 months. After doing our own due diligence, we found out that you were unsatisfied with the driver to fulfill your last minute request to visit the twin peak, however your group still used the service until the end and not ending earlier.
If you think this is not the case, please kindly reach out to us and we are gladly refund you. Integrity and aligning the expectations are two of our core values that we ALWAYS stand for.
It was unfortunate that we had to find out about your experience 6 months later through this review.
My direct line is 415.794.2049