Ferrer's Appliances

    Claimed
    Appliances & Repair, Appliances
    Closed10:00 AM - 5:00 PM

    Services Offered

    Verified by Business

    Review Highlights

    Location & Hours

    Map

    1774 Willow Pass Rd

    Concord, CA 94520

    Serving Concord Area

    Mon

    • 10:00 AM - 5:00 PM

    Tue

    • 10:00 AM - 5:00 PM

    Wed

    • 10:00 AM - 5:00 PM

    Thu

    • 10:00 AM - 5:00 PM

    Closed now

    Fri

    • 10:00 AM - 5:00 PM

    Sat

    • Closed

    Sun

    • Closed

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    Amenities and More

    About the Business

    As a family-owned and operated business, we are dedicated to providing top-notch appliance repair services that are backed by honesty and expertise. Not only do we specialize in fixing appliances, but we also offer a wide range of new and used appliances for sale. This makes it efficient and easy for our customers saving them time and hassle. Whether they need a repair or a replacement, we've got them covered. Our team of experienced technicians has years of hands-on experience in diagnosing and fixing a wide range of appliances. We always provide transparent estimates, honest diagnoses, and efficient solutions that get your appliances up and running quickly. Please feel free to contact us if you have any questions or would like to schedule an appointment, we would be happy to help!

    Ask the Community

    • Q:

      Do you sell microwave ovens or just repair them?

      A:

      Hi RD!, Thank you for contacting us! I wish we could be of help to you but we do not repair or sell microwave ovens. You can try Appliance Repair by Bruce he is great… more

      Daniel F., Business Customer Service 
      6 years ago
    • Q:

      Do you do Speed queen washer repair?

      A:

      Hi! Thank you for contacting us, I wish we could be of help to you but unfortunately we do not work on Speed Queens… more

      Daniel F., Business Customer Service 
      7 years ago

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    Overall rating

    144 reviews

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    • Photo of Carol H.
      Carol H.
      Walnut Creek, CA
      1
      196
      Jun 17, 2024
      Updated review

      This is an amazing company. The ice maker for our side-by-side quit working. Ferrer's came out to test it and sure enough it had to be replaced. They ordered the new ice maker, then we waited. Six months! Ferrer's kept in touch and finally the new ice maker came in!!! Ferrer's immediately scheduled our installation and long story short...our freezer is making ice!
      Luis was the installer. He was on time. Friendly. Efficient. Helpful.
      Special thanks to Ferrer's for the great service.

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      Daniel F.

      Apr 24, 2023

      Thank you Carol! Im glad we were able to help! :)

      Apr 21, 2023Previous review
    • Photo of HeartnBonePrincess R.
      11
      43
      12
      Nov 11, 2022

      You don't call people back when the client calls you or per your contract as a contractor
      Unreliable your patronizing sorry was not a sorry. Folks be aware

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    • Photo of Elena A.
      Elena A.
      Walnut Creek, CA
      0
      15
      10
      Nov 1, 2021

      Very happy with my washer and dryer service. First time in 10 year and it was about time. Louise was very nice, smart and took his time to clean them and explained to me some useful information about the appliances.
      10 out of 10. Price was right as well. Many thanks will recommend to my friends for sure. Btw they were recommended to me by my friend as well.

      Happy washer and dryer
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      Daniel F.

    • Photo of Omar B.
      Omar B.
      Danville, CA
      0
      34
      3
      Dec 9, 2022

      They answered on the second ring, and we're able come out the next day. Thankfully it was a quick fix. Polite, friendly and professional. 10/10 would call them again!

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    • Photo of L W.
      L W.
      Concord, CA
      0
      1
      Aug 9, 2023

      asked them about repair for my washing machine, described symptoms. They said it was probably bad bearings or motor shot. Either way, cost for repair was likely close to cost to replace so they said they'd not accept the repair job. They did NOT make a point of offering to replace - simply turned down the business. However I saw on their web site that they did sell new and refurbished appliances. Because of their honesty in the initial consultation, I asked if they had a new unit they could sell me. Price for new washer (better than my old one) plus delivery & installation was less than big-box store price. Nice, honest people & good service.

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      Daniel F.

      Aug 10, 2023

      Thank you so much for sharing your experience. I’m happy we were able to help.

    • Photo of Jay J.
      Jay J.
      Concord, CA
      0
      98
      2
      Jul 27, 2022

      I've had Ferrer's Appliances come out to my properties a few times over the years to work on broken washers, dryers and refrigerators. Every time, without fail, they have shown up on time and been very professional with their services. As a local small business owner myself, I very much appreciate their honesty, skill and friendly manner. It's good to give local businesses all the support we can, if we lose these hometown quality providers, we'll only be left with corporate options that don't care.

      Your search is over, call Ferrer's.

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      Daniel F.

      Jul 29, 2022

      Thank you so much for taking time to write us such a thoughtful review. We appreciate your business and we will be glad to help with anything you need in the future!

    • Photo of Wade G.
      Wade G.
      Los Angeles, CA
      2
      33
      3
      Aug 4, 2022

      Very fast and professional and thorough. The cost was very reasonable at $65 for the service charge and that was applied towards the repair.

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      Daniel F.

      Aug 9, 2022

      Thank you so much for taking your time to leave us a review! I’m glad we could help!

    • Photo of Susan T.
      Susan T.
      Walnut Creek, CA
      0
      11
      Feb 5, 2023

      I've had them out twice and both times provided realistic suggestions. I've also found his advice to be very reliable.

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      Daniel F.

      Feb 9, 2023

      Hi Susan!

      Thank you so much! I’m glad we were able to help! =)

    • Photo of Jon L.
      Jon L.
      Martinez, CA
      0
      11
      2
      Jan 6, 2022

      Our LG washer was unbalanced and moved perilously closer to our dryer. We are elderly and did not want to move the washer. Louis from Ferrer came over less than a day after we called Ferrer. He moved the washer, checked to see it was level and gave us tips on the proper settings for items that are heavy. He patiently answered our questions an displayed exceptional knowledge about various appliances.

      We plan to use Ferrer's appliances for future repairs and purchases.

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    • Photo of John G.
      John G.
      Concord, CA
      11
      231
      43
      Jul 28, 2020

      Ferrers came out and straight up told us to call GE to fix a very delicate part in our dryer (door catch) . They didn't charge anything. Best advice we ever got . I had broken two of the catches myself trying to replace the old one. Exceptional service . On time and under budget . Very professional. Highly recommend them to call first

      Helpful 3
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    51 other reviews that are not currently recommended

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