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Overall rating
1464 reviews
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1 star
- Jul 30, 2023
Line was out the door. Wait time: approximately 45-50 minutes. (Sunday brunch, 10am)
Service was excellent & food was 10/10. Portion sizes are huge!
Ambience is 10/10 - the playlist playing throughout the restaurant is 90's/early 2000's R&B/Pop!Helpful 0Thanks 0Love this 0Oh no 0 - Sammie S.Thornhill, CanadaMay 6, 2024
Review#700. Might as well make it a great one.
I had some time to burn, up early as I wished my husband well on the marathon. I cheered on a bunch of runners along the way to this cozy little restaurant. I debated getting my meal to go, but pancakes really do need to be eaten immediately. This little cafe was set up well for the few solo customers like me. I skipped the small line and was seated at the bar at the back.
I ordered a delicious decaf Americano and the blueberry pancakes. My water glass was constantly filled and I read the paper on my phone during the cooking time.
The pancakes rate in my top three pancakes of all time. I refuse to pick a winner in the top three as they were all outstanding for different reasons. The pancakes were bouncy, fresh blueberries were plentiful and the little drizzle of lemon curd made the dish. I appreciated having the option to get two instead of three as that was a filling portion.
Around me everyone looked happy, including the group of seven crammed into a booth for four. The dish with tater tots seemed especially popular as did the cinnamon bun pancakes.Helpful 1Thanks 0Love this 0Oh no 1 - Ksyusha K.Burnaby, Canada4275151Aug 23, 2024
Called Jam Cafe on Beatty to place the order for pick up since on Friday there's always line ups at that location to get indoor seats and their patio is really small .
After I brought food home , realized that hollandaise sauce for my Benny and some jam for toast been missing . We only got 5 packs of ketchup beside our food and beverages. Looking at the bill I also found out that I been charged a 6% fees for picking up my food and THE LADY ON THE PHONE WHO TOOL MY ORDER , NEVER MENTIONED ABOUT THAT PICKUNG UP TIP IS INCLUDED !!! And I did pay cash while picked up my food and yes I did tip the waiter who handled me my food at the doors ! And ALSO DIDNT TELL ME THAT I ALREDY PAID FOR PICKUNG UP MY ORDER!
I feel like I been overcharged plus I had to return to that place to get what kitchen staff forgot to include to my order !
What a shame ! Unless you dine in, I can't recommend this place .
Checked Jam Cafe webpage , there's no a word about that surcharge either ! Such bad costumer service ! BooHelpful 1Thanks 0Love this 0Oh no 2 - Jun 24, 2024
Went 15 minutes before they opened on a weekend morning and ofc their was already a long lineup! We were very lucky to get seats as we were one of the last group going in.
I know their chicken and waffle and blueberry pancake's super yummy, but I was also eyeing the french toasts. Glad I got the banoffee French toast- as it was super filling and was really tasty.
Expect to spend $25+ per personHelpful 2Thanks 0Love this 1Oh no 0 - Jun 23, 20241 check-in
Wish I could give it a 2.5 because the food really is that good and worth the wait. The line is always long at least 40 mins if you have a big group or more than 2 guest. I got the later tater hash with chicken one time and pork another. The pork in my opinion is def more flavorful than the chicken but both good and filling. If you are into Paloma's they make a great Paloma. I also tried the lavender lemonade mimosa but it was just okay personally.
Now let me get to why they went from 5 star to a 2 service. The second time I came to visit before heading back, I was alone. At first I discretely told the server just so you know there is a mouse that's going between tables and under feet to not ruin business. She says okay we will take care of it and I'll get my manager while thanking me. Then the manager comes over and says basically with the doors open constantly, thats just how it is. I tried to ignore it but how can you dine when this is your view and everyone is okay with it? They tried to assure me they're constantly up to date with extermination but I had to pack up and go since no one cared. Quite disappointing in my opinion. Here's video for context.Helpful 3Thanks 1Love this 0Oh no 1 - Aug 2, 2024
Such a cute little place for breakfast. The staff was friendly and efficient and the food was spectacular. I had the buffalo fried chicken Benny that delicious. I loved that I could get a half order. Others in my party had eggs, hash browns, bacon... everything was great.
Helpful 0Thanks 0Love this 0Oh no 0 - Apr 30, 2024
Officially my first meal in Canada as I was visiting from the U.S! Honestly the gravy kinda threw me off a little but the waffle and maple syrup definitely made up for it! The coffee and hash brown was on point I can't really complain!
The service was super nice as I got that Canadian hospitality and the restaurant itself is pretty small so everybody is cramped in. Overall I'd definitely be back!Helpful 1Thanks 0Love this 1Oh no 2 - Apr 27, 2024
Line is 20 min wait out the door in the rain, but they have umbrellas to borrow!
Chicken toast + salmon benny are both delicious. 2 orders for 3 people and still stuffed.
Chicken toast had Juicy crispy chicken and savory sweet relish for the toast. Asked for butter and syrup on the side.
The Benny's eggs were just right with lots of sauce and crispy hash brown that we devoured without ketchup.Helpful 0Thanks 0Love this 0Oh no 0 - Jun 18, 20241 check-in
Be prepared for long lines on the weekends but believe me when I say this is worth the wait, I do so knowing how valuable time is. The depth and breadth of this menu is crazy good. For someone who doesn't eat eggs I was pleased with the options. For me The Gravy Coops was the winner. Biscuits and gravy topped with fried pork belly and accompanied by hashbrowns. Usually comes with two eggs but they went heavy on the pork belly instead. Winner! Flavorful with chunks of sausage, the gravy was scrumptious. And that pork belly...crisp, rendered well and unctuous. A plate with pulled pork pancakes landed on the table and was decimated in minutes, who knew this combo would satisfy! We also ventured to try the chicken French toast, a visually spectacular dish whose flavor lived up to its visual. It's a lovely, comfortable place to eat and visit.
Helpful 0Thanks 0Love this 1Oh no 0 - Orjola M.Las Vegas, NV22613Aug 17, 2024
We didn't have to wait long for a table since it was just my husband and I. I ordered chilaquiles, but I felt that they added too much chips and not enough "toppings". These felt more like breakfast nachos than chilaquiles. My husband enjoyed his chicken sandwich. The maple butter syrup that came with the waffles was amazinggggg i wish they sold it by the bottle! The tables inside were too close together with the other parties.
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