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Verified by Business
Garbage Disposal Installation
Range installation
Review Highlights
“Jesus and Byron were super helpful and thorough in the site survey for an upcoming appliance order from Best Buy.” in 19 reviews
“I explained the situation, and they very graciously waited for me to arrive home with the new dishwasher.” in 19 reviews
“Filipe and crew came in and installed my dishwasher that home depot were unable to install for a great price.” in 6 reviews
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About the Business
We install cooktops, microwaves, dishwashers and ovens. No repairs.
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Overall rating
114 reviews
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1 star
- Joy C.Petaluma, CA61Jun 28, 2024
The guys were punctual, courteous, and left the area clean after installation. Explained everything to me. Very pleased!
Helpful 0Thanks 0Love this 0Oh no 0 - Ammar K.Marina District, San Francisco, CA01Jul 17, 2024
very happy with our install. Emanuel and Wellontong were polite and quick. The new dishwasher looks great.
Helpful 0Thanks 0Love this 0Oh no 0 - Miriam S.Sebastopol, CA01Jul 16, 2024
Henri Hernandez and his partner Manuel were absolutely amazing and kind and knowledgeable. this old house of ours oresen so many problems but henri helped, gave terrific advice. was super clear. I hope he comes back the next time.
Helpful 0Thanks 0Love this 0Oh no 0 - Alain B.Los Altos, CA20194350Jun 22, 2024
These guys did a stellar job in speed and quality of the installation!!!!!
They fixed the other installers abject quality work.Helpful 0Thanks 0Love this 0Oh no 0 - Richard S.Mill Valley, CA6615Jun 12, 2024
Jesus and Byron delivered our new dishwasher. At one point, they had to go out to get a part.
An amazing two service personnel. My highest recommendation!Helpful 0Thanks 0Love this 0Oh no 0 - Eugene W.San Jose, CA19268Jun 1, 2024
Jesus and Byron came over and installed a dishwasher microwave and stove. They did an awesome job. They were on time and went out of their way to make sure everything was installed properly and left the site super clean.
I would be happy to use this company again. !Helpful 0Thanks 0Love this 0Oh no 0 - Jessica D.Grover Beach, CA111May 19, 2024
AVOID THIS COMPANY AT ALL COSTS!!!!
Purchased dishwasher from Costco and this joke of a company came to try and install my dishwasher and not only did NOT know how to install it they BROKE MY COUNTER TOP AND THAN TRIED TO SAY IT WAS ALREADY BROKEN. they barely spoke any English very hard to communicate with them.
I asked the main installer (mario)to let me speak to his boss and he refused. They left the new dishwasher that did not work in the middle of the living room. Packed up there stuff and left leaving garbage outside in the street.
Looking at previous reviews it is MORE THAN OBVIOUS the good reviews ARE FAKE accounts. I'm not sure why Costco uses them.
* in response to Felipe reply I personally (Jessica) asked the installer to contact you and he said no he is not taking calls.
Your company not only has a lack of instillation skills, rudeness, leaving garbage on the street and breaking my countertop and saying it was prior damage shows the character of your company. I would personally love a phone call from you. You have my number !!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Filipe C.
May 19, 2024
Hello Jessica! We’re so sorry you’re going through these issues. There might be some miscommunication because our field supervisor spoke over the phone with the adult on site and explained the new dishwasher didn’t work as it should so the technician reported as a defective unit. The protocol is to uninstall a defective unit to avoid leak or fire to your home. And since the delivery was made by another contractor, we are not allowed to dispose or return the defective unit. I hope you understand. We will escalate this matter internally in order to ensure you have your new and working dishwasher quickly.
- Shawn S.San Francisco, CA12432Jun 27, 2024
Ricardo and Andre delivered and installed our new dishwasher. They arrived on time and were professional and courteous. The install work was well done and with care. I highly recommend MasterPro and Ricardo and Andre.
Helpful 0Thanks 0Love this 0Oh no 0 - Swaroop T.Seattle, WA032Jul 6, 2024
Jose and Miguel did a great job with the installation. They were quick and respectful. Thank you to the company for all the help
Helpful 0Thanks 0Love this 0Oh no 0
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