OEB Breakfast Co - Brentwood

short of doing this can't figure out how to ask

Can my dog be by my side if I eat on the patio? She will be contained. In a stroller

We normally enjoy our experience here, but this time left me feeling patronized, frustrated and ripped off.

My wife ordered her benedict and the server asked if she wanted hash browns or salad. She said hashbrowns. I then ordered the lobster crepe and added "with hashbrowns", to save the server from having to ask me for my side.

The meals arrived, but mine had an enormous bowl of hashbrowns in a seperate bowl. Thinking this is how they served this meal, we ate. It tasted fine.

When the bill arrived I saw that they had charged me $7 for a LARGE size hashbrowns. I was confused, but paid the bill, thinking I had read the menu incorrectly.

On the way out the door, I looked at the menu and nowhere does it say that the crepe breakfast does not come with hashbrowns. There also were no "add hashbrowns for $7", add salad for $5" options.

Not only did our server recommend the meal to me in the first place, but she did not tell me that hashbrowns were an extra charge when I ordered them.

I talked with the owner and manager and explained the situation, but they both gave me short, patronizing responses like "oh yes, that is confusing, we will look at our menu", but they made no offer to refund me the $8 (after tax) bowl of potatoes.

I worked in the service industry for many years and this interaction reeked of unprofessionalism. I was obviously leaving unhappy and they made no move to make it right. I regret not demanding a refund from them in the moment and this review is my vent.

Thanks for reading.

I finally got around to trying out this place and absolutely LOVED it. I tried the one toast, you toast and requested for a poached egg to be added. It was very delicious and I'll definitely be back to try more of their menu.

I came here on a Monday around 12:30pm and it was definitely a little busy but they still had some empty tables enough for more people to be seated right away. There was no line up. I think they do have a waitlist option on Yelp but I don't think they take reservations so do keep this in mind

I love their poutine . Both their locations I have been (Brentwood and yaletown) are really nice inside and outside .
The only thing is over the years I noticed the portions getting smaller and the price the same or even more , not sure , but definitely the portion getting smaller is definitely visible .

The food was absolutely amazing. The service was great, our server gave us everything we needed. As always the wait was long but it's as expected because it's the weekend. My friends and I shared everything and it was the perfect amount of food. It was one of my friend's first time there and she loved it! This is by far my fav location for OEB. I had a bad experience at another location but this one makes up for it. The crowd in the restaurant wasn't too bad. It wasn't loud but wasn't quiet either. Def will recommend this to people visiting here !

3.5 Stars

Busy on a Saturday Afternoon but we were able to snag seats at the bar.

Pros:
The menu is HUGE and has so many creative inventions and protein options (duck, crab, salmon, etc.)

I had the A-Lott A-Lax "Poutine" - I subbed the potatoes with greens so it was essentially a salad with loc, eggs, cheese, and hollandaise. Hit the spot on a day I was trying to be "good" :)

BF got the Belgian Waffle ($15) with Fresh Whipped Cream ($2) and said it was the "Best Waffle he has ever had".

Nits:

Vanilla Latte ($6.5) hardly had any foam and essentially no Vanilla

BF ordered two scrambled eggs ($5) while the kitchen was closing and said they were just not good. I didn't try them so I don't have further details.

Staff is so cheery and attentive!

Great place to brunch! I have frequently visited the one in yaletown, and honestly, I have to say I prefer this location as it is clean, bright, spacious, and less crowded. I came here for a birthday brunch with friends.

We had the mimosa flights and it was great! I suggest starting with the grapefruit first. Otherwise, it might be too tart.

I love the fresh ingredients and the way the food was prepared. The server was nice. I would say the blue crab benny is my favorite. Their salmon benny is pretty good too!

I will definitely be back!

Came for another great brunch. The Tuna Crudo was such a surprise in a good way. Service is still attentive & timely and the space at the Brentwood location is pleasant on warm sunny days.

Always busy, always good. We put ourselves on the waitlist via Yelp around 10am, and there was already an hour wait. We were seated around 11:10am.

We got the duck club and gold digga. The duck club was delicious. The duck was tender, the hoisin mayonnaise gave it a light sweetness to go along with the pickled onions and the peppery arugula. It was on toasted rye bread, which was a bit too hard. If it was on a softer bun/bread, then I think it would be perfect.

The gold digga was good. The Berkshire pork and black truffle goes well as you get the saltiness from the pork and the fruitiness from the truffle. You get 2 poached eggs. I asked for half arugula salad and half potatoes as the base.

We would recommend these if you want something other than benny. Next time we go, we will try other dishes to see how they are.

I am happy that OEB offers online queuing service, so that we could start lining up for a table at home. It took us 1.5 hours to get our seat for two on a weekend, but we waited at home, so it's fine. However, be sure to double check the branch you line up for, because we saw a group of people lined up for the wrong branch.
We ordered duck confit crostini and traditional Benny with Canadian bacon and waffle fries. Both dishes were delicious. The ingredients were fresh and the seasonings/ dressings were very well balanced! Will definitely return for more Sunday brunches!