Portfolio from the Business
Sponsored
![56 passenger buses](https://s3-media0.fl.yelpcdn.com/projectphoto/uRSuqv-DYc54fdy_IhvMLw/l.jpg)
56 passenger buses
5 Photos
Highlights from the Business
![CERTIFIED_PROFESSIONALS](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_certified_professionals_v2@3x.yji-c196de277ce62fa57609.png)
Certified professionals
![YEARS_IN_BUSINESS](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_years_in_business_v2@3x.yji-a37bfcac9adc48b4a2c7.png)
14 years in business
![FREE_ESTIMATES](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_free_estimates_v2@3x.yji-96b2ab4703045ffacf0c.png)
Free estimates
![FREE_CONSULTATIONS](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_free_consultations_v2@3x.yji-1de50ec58a3d58e8e260.png)
Free consultations
![PRIVATE_EVENTS](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_private_events_v2@3x.yji-6a2ab3963c21b9f8b98a.png)
Private events
![LOCALLY_OWNED_OPERATED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_locally_owned_v2@3x.yji-04e733a7f628c96a469c.png)
Locally owned & operated
Services Offered
Verified by Business
Bus rental
Review Highlights
“We are booking 4 buses for a corporate even and everything is going great and FADI is just amazing to work with.” in 16 reviews
“I would encourage you to try them out if you need bus service in the SF bay area.” in 3 reviews
“What an amazing privilege it was for me to be able to work alongside Omar and his wonderful team of drivers.” in 8 reviews
Location & Hours
Amenities and More
About the Business
Professional Charter Services is a bus charter company founded in 2008 on the principles of integrity and profound respect for each and every customer. Located in Northern California, we own and operate our own fleet. We are dedicated to providing safe, comfortable, reliable and cost-effective charter bus transportation that exceeds the expectations of our customers. If you need to rent a bus in the San Francisco area or Northern California, look no further than Professional Charter Services. It is our mission to make sure you receive only the highest level of professionalism and customer care.
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Overall rating
56 reviews
5 stars
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1 star
- William M.Berkeley, CA41May 20, 2019
I highly recommend the professional and kind staff of Professional Charter Services. When my girlfriend lost her phone behind on a bus, the staff went out of their way to assist us and make sure we were able reunite with the phone. Their entire team was kind, professional, and diligent, and I recommend them whole-heartedly. Also their buses are super comfortable and their drivers are safe and efficient as well!
Helpful 1Thanks 0Love this 0Oh no 0 - Christine G.Seattle, WA642Mar 28, 2020
What an amazing privilege it was for me to be able to work alongside Omar and his wonderful team of drivers. I have worked in this industry for more than 20 years and I had all but lost hope that this level of professionalism still existed. Every passenger was treated with the highest level of respect. We transported hundreds of passengers over several days. Every passenger complimenting daily on the teams professionalism, on how clean, new and comfortable, plenty of leg room, wifi, electrical ports at every seat.
Professional Charter Services has raised the standards for transportation in the PNW!
I could go on and on. However, I will leave you with this. PCS is my FIRST CHOICE not my rescue team. Their desire to provide a seamless service is demonstrated from the first call to the curb.Your first choice should be PCS!Helpful 0Thanks 0Love this 0Oh no 0 - Oct 25, 2022
I had to hire a bus for a work event. Great company. The best cancel policy after shopping around and good service. Reliable, easy to arrange, and I asked a lot of questions. Good pricing/industry standard. Would def hire them again.
Helpful 0Thanks 0Love this 1Oh no 0 - Danica L.San Ramon, CA01Dec 23, 2023
Great service and great experience with the company. Everything from answering all my questions over the phone to the easy booking and emailing back and forth. Even made themselves available to respond to my text messages when away from office email, because I wanted to confirm before. I noticed driver arrived early which was very comforting to see since we traveled our kids dance team to a Warriors game. Driver Kevin was great and very respectful smooth driver and did as I asked and texted me when he was placed back in front for pickup They have another employee Patricia which is what gave me the insight and information to book with them. I did request for her as our driver but wasn't able to which is ok. She still wasnt my driver but also answered any of my questions and she helped make my decision to book with them and it was the best. We will for sure be using this company wherever our dancers need to go!!! Great work Patricia and Kevin
Helpful 0Thanks 0Love this 0Oh no 0 - Patrick N.San Francisco, CA01Jul 2, 2023
Left 5 voicemails to call me so I could book their charter bus. Not one call returned. Very UNprofessional!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Omar O.
Jul 3, 2023
Hi Patrick, sorry for the inconvenience.
We checked our phone system and have no records of unanswered voicemails. We always respond to voicemails and emails within 24 hours. In the future, please make sure you are calling our office number at (415)550-7550.
Thank you! - Mary A.San Francisco, CA01Jun 19, 2023
Outstanding service from this bus charter company! Above and beyond the call of need--- at 10 pm reassured a group of high school parents that their kids would be safely and professionally picked up and carried home at 4 AM ( 6 hours from emergency call) and they were! Kind, caring people are still running businesses! This is a company to support knowing you will be well taken care of ---even in a late night / early morning emergency!! Omar was hero of the night!
Helpful 1Thanks 0Love this 1Oh no 0 - Nathan H.Santa Cruz, CA02Sep 30, 2022
I was booking a mini bus for an event, so I checked a few different charter services in the area. To start, they gave me the best rate by far compared to other equivalent services.
I worked with Victor who was very responsive and helpful to all of the questions I had through the process.
Unfortunately, the event was cancelled a day before it was supposed to happen and I needed to cancel the charter. I spoke with the team and they were extremely understanding and I was able to get refunded for the booking.
When the event is rescheduled I will certainly be coming back to this company!Helpful 1Thanks 0Love this 0Oh no 0 - E F.San Francisco, CA0339Jul 2, 2022
Worse ever. Drivers not qualified and home office very unprofessional and surly. One of their drivers backed into a parked car. Another got lost twice during service. Find an alternative.
Helpful 0Thanks 0Love this 0Oh no 0 - Kiwoba Events Lady ..San Francisco Bay Area, CA0102Aug 14, 2016
Our student NASA field trip was fantastic! Fadi Stephan gave us Excellent Customer Service! Omar our driver was extremely professional, polite, friendly, timely, and great with kids! The bus was gorgeous and clean.
This was a last minute booking, but it didn't feel like, I was treated like a VIP client. Booking was simple and seamless. THANK YOU!!!
I highly recommend Professional Charter Services :)Helpful 4Thanks 0Love this 2Oh no 0 - John H.Lompoc, CA091Sep 5, 2019
Just visit Professional Charter Yard in the Dogpatch area.
They have amazing buses, all the buses seemed to be brand new.
Leather seats
Wifi
Outlets
Restroom
Storage room
DVD players.
We are booking 4 buses for a corporate even and everything is going great and FADI is just amazing to work with.
Has good insights about the city and parking locations.
Would recommend Professional Charter to all YelpersHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Omar O.
Oct 3, 2019
John, I just wanted to thank you for working with us on your Corp Event.
- Dillon P.Miami, FL92921Oct 14, 2019
Had a very good experience working with Fadi on planning a 50+ Person team offsite in Napa. We actually had to cut the trip short due to a power outage and Fadi was quick to help us push up our original return date and arrange transport back in SF with just 3 hours notice (and no extra cost!).
Would recommend!Helpful 0Thanks 0Love this 0Oh no 0