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Quality Appliance Repair San Francisco
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Samsung refrigerator is collecting water in the fridge compartment
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Highlights from the Business
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Locally owned & operated
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Certified professionals
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Parts & labor guaranteed
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Available by appointment
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Repairs guaranteed
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Satisfaction guaranteed
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Review Highlights
“Sergey is incredibly versatile in all manners of electronics, mechanics, and all aspects of appliance repair.” in 68 reviews
“Couple weeks later the dishwasher is working like it's brand new and I could not be happier with the decision.” in 23 reviews
“These guys are the Best Highly Recommend.” in 10 reviews
About the Business
Business owner information
![Photo of Siarhei F.](https://s3-media0.fl.yelpcdn.com/buphoto/JtHoq6mc2qqSuUBnCoNbhw/90s.jpg)
Siarhei F.
At Quality Appliance Repair San Francisco, we love repairing appliances! It gives broken things a new life and reduces pollution. Since we founded the company in 2017, we have repaired more than 25,000 appliances in the San Francisco Bay Area. We earned the trust and recognition from our customers because we are committed to providing the best quality service to our customers. We offer reasonable rates according to the industry standards, and our service is always friendly! We provide a warranty on both parts and labor: parts are guaranteed for 12 months, and our labor on installing them - for 6 months. On top of all, if you choose us for your appliance service, the $ 85 service call fee will be waived. We repair clothes dryers and washers, freezers, refrigerators, dishwashers, ovens, stoves, and ranges etc.
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Overall rating
194 reviews
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- Steve L.Balboa Terrace, San Francisco, CA024Nov 20, 2022
I found the overall service to be excellent. The communication was especially good as far as scheduling, follow up and explanation of what was required to fix our dishwasher. Our technician, Tim, was very thorough and took his time to thoroughly diagnose the problem. After ordering the parts, he scheduled a time which was convenient for us and arrived on time for the repair. At all times he was courteous and professional.
I found Quality Appliance Repair on Yelp. I read both the positive and negative reviews before deciding on working with a business. I've learned to read between the lines, especially with dissatisfied customer reviews and how the business responds (or doesn't respond) to negative reviews. Having had various repairs made in our home during the years, I found Quality Appliance Repair to be among the best that we've had the pleasure of working with and would highly recommend them.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Siarhei F.
Jan 8, 2023
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
- Quality T.San Francisco, CA014826Jun 3, 2024
Quick, great communication, super skills and tools, and honest. There were a couple of challenges with the machine parts, but we worked through everything.
Highly recommend! My machine is back up and running again.
Why contribute to landfill when the machine is fixable?Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Siarhei F.
Jul 1, 2024
Dear Quality T.,
Thank you for your fantastic feedback! We're glad to hear that you appreciated our communication, skills, and honesty.
Your recommendation means a lot to us. If you need any further assistance, please feel free to reach out.
Best regards, - Allie M.San Francisco, CA939848Apr 21, 2024
If you're in need of appliance repair in San Francisco, look no further than Quality Appliance Repair, and specifically, ask for Tim. Tim has become our go-to repairman for a few reasons, and each experience with him has been exceptional.
We've called on Tim's expertise for two separate issues with our appliances: our stove and double oven, and our dishwasher. On both occasions, Tim arrived promptly and ready to tackle the problem at hand. What immediately stood out was his friendly demeanor and genuine approach to his work. Tim didn't just fix our appliances; he took the time to explain the issues and the necessary repairs in a clear and understandable manner.
One of the things we appreciated most about Tim was his honesty. In an industry where it's easy to feel taken advantage of, Tim's integrity shone through. He was transparent about what needed to be done, never upselling unnecessary services or parts. Instead, he provided practical solutions and options, always mindful of keeping costs reasonable while ensuring quality repairs.
Moreover, Tim didn't just fix the immediate problem; he also offered valuable advice on long-term maintenance to help prevent future issues. His conscientiousness in this regard demonstrated a genuine commitment to customer satisfaction and building lasting relationships.
Overall, our experiences with Tim from Quality Appliance Repair have been nothing short of excellent. His professionalism, expertise, and personable nature make him a standout in his field. If you're ever in need of appliance repairs in San Francisco, do yourself a favor and give Tim a call. You won't be disappointed.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Siarhei F.
Apr 25, 2024
Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our appliance repair service. We appreciate your business and look forward to assisting you in the future if you have any more appliance repair needs.
- Mar 18, 2024
Apparently not every repair technician is well versed in LG appliances and how to fix them. Sergey at Quality Appliance knew exactly what the issue was with my LG dishwasher, ordered the new part that was needed, and came back to fix it within a few days.
The dishwasher had been having issues turning on for the past year, and a technician at a different company had taken a look, charged me, and told me I'd just needed to clean the filter. I'm so glad to have the problem fixed and be able to deal with someone who was truthful and knew what he was talking about. Thanks again, Sergey.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Siarhei F.
Apr 7, 2024
Dear Joanne G.,
Thank you so much for sharing this detailed review! We're incredibly happy that Sergey was able to finally resolve your dishwasher issue. At Quality Appliance, we pride ourselves on having technicians who are knowledgeable about a wide range of brands, including LG. We're committed to honest diagnostics and effective solutions. We always appreciate it when customers like you recognize our dedication. - Rick's C.San Francisco, CA02Jun 14, 2024
Sergey at Quality is great 5 stars isn't enough. The man knows what he his doing. Straight to the point and direct no BS with him. His work is by far the best Quality Efficiient and Reasonable. I've had many other service techs for various things breaking down in house in my many years. These guys are the Best Highly Recommend. .
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Siarhei F.
Jul 1, 2024
Dear Rick's C,
Thank you so much for your glowing feedback! We are thrilled to hear that Sergey and our team have exceeded your expectations. Your kind words about our efficiency, quality, and straightforward approach are greatly appreciated.
We strive to provide the best service possible, and it's always rewarding to hear that we've made a positive impact. Your recommendation means a lot to us, and we're grateful for your continued trust in our services.
If there's anything else we can do for you, please don't hesitate to reach out.
Best regards, - Denise B.San Francisco, CA186Jun 21, 2024
The oven door of our 20 year old Thermador was making a clicking sound when closing. I was in search of a technician who works on high-end appliances and chose Quality Appliance Repair based on all their excellent 5 star reviews. I requested Sergey since his name was mentioned several times. I was able to get an appointment the next day with a two hour window. I received text messages 30 minutes before arrival and when he was within minutes of my place. Sergey diagnosed the problem right away and ordered the part needed to save the hinge since hinges are no longer available for my old stove. He completed the repair two days later after receiving the part. He arrived right on time, and saved my oven door by changing the part which saved the hinge (no more clicking). Had the hinge broken the oven would be useless. He is extremely knowledgeable, nice, professional, explained and showed me the problem so I could understand, is focused and gets right to work. I will request Sergey for all my appliance needs. He is the best!! Getting an appointment was easy and a friendly person answers the phone to schedule appointments. Their rates are very reasonable.
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Siarhei F.
Jul 1, 2024
Dear Denise B,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sergey and our team at Quality Appliance Repair San Francisco LLC.
We're glad Sergey could diagnose and fix the issue with your Thermador oven promptly and efficiently. It's great to know that our communication, punctuality, and professionalism met your expectations.
Your kind words about our service and reasonable rates are much appreciated. We look forward to assisting you with any future appliance needs.
Best regards, - William M.San Francisco, CA2481003135Nov 23, 2023
Have a microwave that stopped working. No replacement available so repair the only option. Messaged these folks, got a quick response and an appointment for the next day. When the technician came, he examined the microwave and diagnosed the problem. Ordered the part and came back the next day to install it. Such professionalism. Amazing service. Highly recommend.
Enjoy!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Siarhei F.
Jan 12, 2024
Thank you so much for the 5-star review! It means a lot to us. We appreciate your support!
- Jason L.San Francisco, CA161Oct 17, 2023
Awesome experience! We have an older Sub-Zero Refrigerator where the ice maker stopped working. We gave Quality Appliance Repair a call and they were quick to send someone out for an inspection/consult.
Sergey arrived and was honest and gave explanations to each area that needed repair. He also showed areas that he didn't think were necessary to repair at this time, but may need work in the future.
After the consult, the price estimate and timeline were very reasonable. We were able to get the repair done in a timely manner. Sergey arrived on time and worked very efficiently. He was thorough in checking all of his work. He was also considerate of my property and makes sure he leaves his workspace cleaner than when he arrived. Overall experience was great and he was very responsive to all of my questions!Helpful 0Thanks 0Love this 2Oh no 0Business owner information
Siarhei F.
Nov 23, 2023
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
- Steve M.San Francisco, CA83148147Oct 4, 2023
This is the beauty of Yelp. You need food, drink, or a service, look at reviews, factor out a few of the cheerleaders and ax-grinders, and then enjoy excellent food, drink, or service. In this case, I was looking to get two of the four oven gas burners on my 20-year-old Frigidaire range working again. I mean, sometimes you need more than two to be working at once. I called Quality Appliance Repair and they had slots available as soon as the next day. I didn't need them that quickly, but I did arrange for a slot the next week.
Fast forward to repair day and 6' 6" (ish) tall Sergey was there right within the 2-hour time window that the shop had promised. I mention Sergey's height only because I live in a loft with a low kitchen ceiling. His head was right up against the ceiling. He took a look at the range, tried and failed to ignite the burners, did his Sergey thing and within 15 minutes and $90 later, they were working perfectly! On top of fixing the burners, Sergey showed me how to do some maintenance myself so I won't need to call for those repairs in the future. How about that for service?
I can see why Quality Appliance Repair, and Sergey in particular, get solid 5-star reviews on Yelp.,Helpful 0Thanks 0Love this 2Oh no 0Business owner information
Siarhei F.
Nov 23, 2023
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
- Rachel B.Roseville, CA26464May 9, 2024
Thank you for being on time and honest with your work. I really appreciate the professionalism.
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Siarhei F.
Jul 1, 2024
Dear Rachel B.,
Thank you for your kind words. We appreciate your recognition of our punctuality, honesty, and professionalism.
If you need anything else, feel free to reach out.
Best regards, - Ron H.San Francisco, CA02May 24, 2024
After being told by several other repair shops with high reviews on Yelp, who wouldn't even bother to come and assess the issue with my 9 year old Samsung refrigerator, to just get a new fridge, I called Quality Appliance Repair after seeing their great reviews with low hopes. Sergey came the next day and found the problem. He was so thorough with his checking everything. He even texted hours later to make sure my icemaker was working. If it had been in need of replacement, he said the part would be here in two days. I'd also been told by the other shops the parts are not even available! This is the place to call.
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Siarhei F.
Jul 1, 2024
Dear Ron H.,
Thank you for sharing your experience with us. We are delighted to hear that Sergey was able to assist you promptly and thoroughly. It's great to know that we could help where others could not.
We appreciate your trust and recommendation. If you need anything else, please don't hesitate to reach out.
Best regards,