Review Highlights
“First time flying with Virgin America and this terminal is by far the most luxurious I've ever been in.” in 95 reviews
“. Some of the nice places include: The Plant Cafe, Lark Creek Grill, Sanraku and Cat Cora in Terminal 2” in 33 reviews
“Accessed by Air Train if you go to and fro from the BART, this new terminal has the shiny new places to eat.” in 33 reviews
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- May 25, 2024Updated review13 check-ins
Hands down the best terminal at SFO. It's well positioned in the middle of the terminals, has an extremely friendly TSA, great food, and a practical design for travelers. As Alaska Airlines nears its move and get closer and closer toleaving this terminal, I wanted to give a shout out to my favorite terminal at SFO (one of my favorite in the country too).
The security design is large enough to accommodate all traveler types (tsa, non-tsa, and clear), the agents are friendly, and the line goes fast (even with what looks like a long line, about 15 minutes from line to gate). It also has some of the best airport food from Napa Farms, snacks like Pinkberry, and other sitdown eateries which have a variety of food items, not just fried food or big chains like some of the other terminals.
It also has a practical flow that allows you to manage gate switches with ease (e.g. gate d2 moving to gate d10), no problem for any traveler. It also has good spacing and modern enough for anyone's needs. The open design and large shape allows you to wait at a gate and not feel squished in.
It also allows pick ups at the gate and has a shorter walk to the BART should it be your choosing.
Boy am I going to miss this terminal layout, staff, and location.Helpful 2Thanks 2Love this 3Oh no 0Jan 5, 2014Previous reviewI'm definitely a fan of this airline terminal. it was easily accessible from the tram, had a short check-in line, plenty of food options, seating and a pink berry. Also, the terminal was clean which is a definite plus over some of the terminals I've waited in while traveling.
- 71238285Mar 24, 2024
Signage is a bit poor outside - I guess that's on me for not remembering to tell my friend I was flying Air Canada. Walked ages from where dropoff is marked "International Departures" is to gates C/D for Air Canada in Terminal 2.
I was okay and fine with walking for my step count, but for someone with mobility issues, that would have been torture.
Horrified to hear my disabled colleague (flying separately) had such a miserable experience both on arrival AND departure! Accessibility support did NOT arrive in 10-15 minutes and actually took 30-35 minutes.
Upon arrival into SFO, my colleague, with a disability flag, was forgotten on the plane!!
To top it off, the accessibility person assigned to them spoke about my colleague to other team members when they could have just asked my colleague directly about needs. So in addition to be forgotten, my colleague wasn't even treated like a real adult person.
Here's what needs to happen:
1) have people with walkie-talkies or whatever modern system you'd like to use be stationed at dropoff doors, especially for ride share and alert people with wheelchairs to be promptly dispatched.
2) improve communication for incoming flights at gates so that people with wheelchairs can be at the ready and we don't have airplane cleaners giving forgotten people BS for not getting off the plane when they can't.Helpful 0Thanks 0Love this 0Oh no 1 - Feb 21, 2024
SFO is one of my favorite airports... there's a BART train connected to the airport terminal that takes me out to the city all the way to the East Bay. No ride share stress or dealing with expensive airport parking because I can easily hop into the Bart and be on my way... CONVENIENT! (=
Terminal 2 for Delta airlines is clean! Very well kept, the restrooms are tidy, variety of food & coffee shops available and there's even a yoga room!
SFO makes traveling less stressful for passengers and
I really appreciate it when airports are made convenient for us all (=Helpful 0Thanks 0Love this 0Oh no 0 - Shannon F.New Orleans, LA693Aug 13, 2024Updated review
We liked the trip from SFO! We loved the speedy internet connection! I spent some time watching a movie!
At the return trip was great too! Not much of waiting for the customs!
Traffic was not bad too from to SFO!
Overall positive experience for international trips!Helpful 0Thanks 0Love this 0Oh no 0Oct 24, 2020Previous reviewEasy to get you, avoid Fri and Mondays. Used the G terminal for international flight. Was very smooth experience.
- Rob J.Fort Wayne, IN483Aug 9, 2024
Run by morons. Could not show up to our gate to park the damn plane. Waited almost 45 mins. From an already 7 hour flight.
Helpful 0Thanks 0Love this 0Oh no 0 - Jun 4, 2024
Everyone loves to hate on this airport ... but I'm still a fan. Hundreds of flights in and out, and MOST without a glitch. I get that the fog adds a layer of potential frustration, but what about the good food options, charging stations, museum displays, photography, ample seating, etc.? Could be much, much worse.
Helpful 0Thanks 0Love this 0Oh no 0 - Jul 5, 2023Updated review
Flew out of SFO T2 the other day and it was a mediocre experience. Drop off by the ride-share was convenient and signage was plentiful to check-in.
TSA-Pre security checkpoint took a few minutes although the pre-screening agent was a touch short. The screening process was super quick with the ability to leave shoes and belts on as well as keeping liquids and laptops inside my luggage for convenience.
There were numerous food and beverage options although the Napa Farms Market only has limited options since pre-Covid. Other dining options seem to be either fast food or fast caual restaurants.
Attempted to purchase a periodical at the newstand and found it all that numerous outposts only had older editions in stock...
The terminal was a quiet terminal with annoucements only made at one's gateHelpful 3Thanks 0Love this 3Oh no 1Feb 3, 2012Previous reviewCame by T2 at SFO for my flight on AA. T2 has the Napa Family Market which also has Tyler Florence. Remember to grab the Porchetta meal/sandwich before hopping on your flight!
As a new terminal, it was spacious and there were numerous self-serve terminals.
Security was a breeze and the departure gates were comfortable and modern. - 846311185Jan 31, 20248 check-ins
Lovely new terminal and it's absolutely shiny with all new stores and restaurants. Love flying out of here and trying out all new spots .
Helpful 0Thanks 0Love this 1Oh no 0 - Sep 23, 2023
So I arrived at 6:30am for a 9:30am flight, thinking the crowd would be small. Wrong. I didn't have to stand in the check your bag line, so on to security. Thankfully, I had the foresight to get TSA PreCheck / Clear months in advance, so obnoxiously smug, I sailed past the endless line. Now I had a ridiculous amount of time to kill.
No problem, as I realize I had chosen the wrong security line for the wrong gate. It's a very, very, very long walk down an endless hallway with no moving sidewalk, not a wheelchair in sight (luckily I didn't need).
Gate D was impressive, a bookstore, clothing shop, other retail, several cafes, restaurant, bar, & coffee stops.
Gate C, not so much.
Like Gate C & D, no outlets in sight, so if your phone battery is low you'll be sitting on the ground at the one outlet next to the garbage cans. At least the airport is clean, and there's some pods of groovy retro upholstered chairs which are always taken.
No gender neutral bathrooms, but there is a baby changing & doggy bathroom. Nice touch.
There's helpful flight information signs everywhere, and the gate agents arrive about 1.5 hours before departure.
As with most airports, the overhead announcements are hard to hear over the people noise.
Gotta say, SFO is one of the better airports, lots of new building, decent local food stops, not a Mickey D in sight.Helpful 1Thanks 1Love this 2Oh no 0 - 4647231832Mar 20, 2024
One of the fastest TSA check in I have ever seen. They have a great restaurants and love the monorail train.
Helpful 0Thanks 0Love this 1Oh no 0
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