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Verified by Business
Review Highlights
“My husband is very mechanically experienced, and watched how Zack took apart the machine and what the problem was.” in 46 reviews
“Zak was an excellent technician and provided informed, punctual and pleasant service to our refrigerator!!!” in 14 reviews
“He fixed the ice maker and vaccuumed out the bottom and back of thr fridge.” in 5 reviews
About the Business
Business owner information
![Photo of B Y.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
B Y.
- Providing Professional Appliance Repair Service. - We Can Fix Any Brand & Model - Specialize on High End Appliances. - Same Day Service. - Honest And Reliable Service. - Your satisfaction is our top priority. - 1 year warranty on parts and 3 month on labor. We're here to provide you the best service with a smile! Let our experts diagnose the problem and provide you with a solution on the spot. We care for our customers and want you to have an amazing experience. Thank you for choosing Sublime Appliance Repair. Call Us and let us take care of your Appliance Needs 916-400-9880
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Ask the Community
Q:
Do you work on older GE Profile Dishwashers and garbage disposals?
A:
Q:
Is this company still in business? I called multiple times, left a voicemail, and even emailed them. No response. UPDATE: They called me back 48 hours after my initial call. My refrigerator was already fixed by Bullseye Mechanical.
A:
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Overall rating
118 reviews
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- Scott B.Sacramento, CA023Apr 10, 2021
I needed my stove looked at and my ice maker was broke. Zack from Sublime came to our house, he was friendly, knowledgeable and went straight to work. He diagnosed our stove problem and replaced the broken ice maker. If we decide to repair the stove, we will definitely call Sublime and Zack back to do the repairs.
Helpful 0Thanks 0Love this 0Oh no 0 - Ben A.Sacramento, CA13612Aug 2, 2024
Sublime Appliance Repair was amazing. They were on time and he was very nice, also a great value! Thanks again Sublime!
Helpful 0Thanks 0Love this 0Oh no 0 - Jul 11, 2023
I recently moved to another home here in Sacramento, and discovered that my oven wasn't working. My wife called Sublime and made an appointment for Zack to come over. All I can say is that some lucky fate led me to meeting this wonderful person. He is, of course, highly skilled -- he fixed everything that we knew was broken -- but also courteous and honorable in a way that was wonderful to encounter. These problems in my house have led me to meet several new people in the area that I'm better for knowing, and Zack is one of those people. Is it weird to hope that things will break so I can call on him again to fix them? If so, then I'm OK with being weird. In short, if you have issues, I wouldn't hesitate for a moment to recommend Sublime for your appliance needs, and I hope you will have the joy of seeing Zack at work and getting to know him.
Helpful 2Thanks 0Love this 0Oh no 0 - Rachel K.Davis, CA021May 3, 2024
They are the best! Super fast, responsive, accurate, great work and value! I highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - John R.Sacramento, CA1151Dec 19, 2023Updated review
I've had a dryer and a refrigerator repaired by Zak, and both were fixed promptly and effectively. Zak is an earnest and professional repairman, who does his best to meet your repair needs, and goes the extra mile to get the job done right. I rate the service as 5 stars and "A" for effort, quality, and value.
Helpful 0Thanks 0Love this 0Oh no 0Mar 5, 2021Previous reviewZak was great! He was on time, courteous, efficient, and effective in repairing a water problem in my refrigerator. The price was fair. I will use this company again, if needed
- Ashley A.Downtown, Sacramento, CA02Apr 19, 2024
Great same day service from Sublime Appliance Repair. He had the part on hand and fixed my oven quickly. Highly recommended.
Helpful 0Thanks 0Love this 0Oh no 0 - Fork In The Road E.Sacramento, CA1018521Mar 31, 2023
Called another company first, and they were less than helpful.
Called Sublime and they were able to come out the next day.
Fixed my oven quickly for a fair price. I would use them again.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Sublime A.
Mar 31, 2023
Thank you so much for the 5 star review! We truly appreciate you! Thank you for contacting us!
- Ali S.Sacramento, CA0342Mar 9, 2024
Excellent service and diagnostics. He spent more time than I expected and more than most would do to get to the bottom of the problem. Repair was quick and our washing machine is now working as it should.
Helpful 0Thanks 0Love this 0Oh no 0 - Vince A.Sacramento, CA031Jan 24, 2024
I recently received an excellent service for my washer. The initial plan was for someone to do a diagnosis and if it required labor, to have that done during the weekend. However, Zack was able to diagnose and repair the washer in just a few hours. Now, we have our weekend free to do something else. Zack was highly knowledgeable and shared the repair process with me. He was honest in his assessment for what may have led to the problem and gave us tips on how to keep our appliance lasting longer. I will definitely reach out to this company for future repairs.
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Sublime A.
Jan 24, 2024
Dear Vince! Thank you so much for giving us a five-star review and sharing your experience!
We're very happy to know that Zack was able to provide you with a great customer service experience
Thank you for choosing sublime appliance repair! - Jacky W.Elk Grove, CA0112Jan 8, 2024
Takes a while to arrive. Pricing is also expensive. Ended up purchasing a new machine instead
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Sublime A.
Jan 8, 2024
Dear Jacky, we cannot find any customer named Jacky in our work orders... Looks like you have a mistake and you left us a review we don't deserve.
If you feel like we are mistaken please contact us so we can address this issue.
We are very honest with the service we give. And we show customers prices for parts and labor before we service the appliance. Also we give customers the part number so they can look up pricing.
We NEVER overcharge.
I'd like you to remove this review as it hurt our business and I believe you have a mistake here.
For any concerns feel free to call us anytime at 916-400-9880 - Chris C.Carmichael, CA02Dec 29, 2023
Great customer service! Provided very helpful advice over the phone with info about the dishwasher part that I needed. Will definitely call them again.
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