Menkind Reviews

26,224  Excellent
TrustScore 4.5 out of 5

4.4

In the Gift shop category

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Reviews4.4

26,224 total


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Rated 5 out of 5 stars

Good range of products

Good range of products. Used click and collect service which allowed a discount code to buy item cheaper.

Date of experience: 20 August 2024


Rated 1 out of 5 stars

Delivery charge a joke!

Product was good but feel it's a bit ridiculous paying for delivery on a £70 item

Date of experience: 02 September 2024

Reply from Menkind

Hello!

Thank you for your feedback. Unfortunately, we do not provide free shipping regardless of the order price. However, your comments have been taken on board as we look to improve our delivery offering.

The Menkind Team


Rated 5 out of 5 stars

Great products, great prices!

The order I received was well packaged and protected. Everything was good value and I was pleased with this order, especially as it was the first time I had purchased anything from this company. I will definitely buy from them again.

Date of experience: 09 August 2024


Rated 5 out of 5 stars

Excellent

Website is easy to use and very good descriptions. Delivery was very quick and the items excellent and good value

Date of experience: 28 August 2024


Rated 5 out of 5 stars

Nightmare......before christmas, not the company.

Placed the order with no problem whatsoever and it arrived very quickly in fantastic packaging. The item was perfect and display box is just as good as the item itself. I bought this as a gift for my halloween mad daughter in-laws birthday and she absolutely loved it! Thank you so much for making my gift buying experience so brilliant. The item is solid, very good quality and I know will last forever.

Date of experience: 30 July 2024


Rated 5 out of 5 stars

Fantastic service.

Delivery slightly delayed due to evri loosing my first package. Menkind were really helpful and apologetic. They refunded the delivery charge and sent a new parcel on next day delivery. Fantastic service. Will definitely order again.

Date of experience: 16 August 2024


Rated 5 out of 5 stars

Fabulous

Fabulous, personalised apron. Purchased for a relatives 75th birthday. It was gratefully received, they thought it was hilarious to see their face plastered all over it! I'll definitely buy another. Many thanks.

Date of experience: 05 August 2024


Rated 5 out of 5 stars

Excellent Click and Collect Service

Excellent Click and Collect Service, item ready to collect in store extremely quick in the same day! I have purchased by Click and Collect previously and find it very good. Order one minute, and within 30 mins a message to say it's ready to collect!!

Date of experience: 01 August 2024


Rated 5 out of 5 stars

Great experience

The item was exactly as described. It was delivered quickly and packaged very securely. Very professional company to deal with.

Date of experience: 12 August 2024


Rated 5 out of 5 stars

Klusters

My goods where received on time in good condition despite the box being battered by the delivery company. The price was very competitive and cheaper than I could get anywhere else however the quality and standard of the goods as good as any.

Date of experience: 06 August 2024


Rated 3 out of 5 stars

The purchase is al fine but they used…

The purchase is al fine but they used Evri for delivery and Evri isn't secure. I received a text message purporting to be from Evri telling me my parcel couldn't be delivered because the delivery details were illegible. They wanted all my details and credit card details to pay £0.23 for redelivery - obviously trying to scam me. The parcel arrived about 10 minutes later. I won't be ordering again as I don't buy from anyone who uses Evri delivery service

Date of experience: 20 August 2024

Reply from Menkind

Hi,

Thank you for taking time to share your feedback.

We sincerely apologise for the issues you encountered with Evri’s delivery service. We understand that the security and reliability of our delivery partners are paramount.

Rest assured, we are currently investigating this matter with Evri. We want to assure you that we would never charge any extra payment related to delivery.

We’re glad to hear that your parcel arrived safely, but we regret the frustration you experienced. If you have any further concerns or need assistance with anything else, please don’t hesitate to reach out to our customer service team directly.

The Menkind Team


Rated 5 out of 5 stars

Great Service and delivery

Ordering and delivery were made so easy. Communication is key and they kept me up to date with delivery details. Selection on their website is excellent as well.

Date of experience: 13 August 2024