LivePerson Chief Customer Officer Kevin Meeks recently shared updates from the business with our customers. Now, our network here on LinkedIn is invited to check it out to find the inside scoop! Subscribe and stay tuned for updates about our business, customers, and assets to help you accelerate your contact center transformation. #liveperson
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Speed to Lead: The Game-Changer for Customer Engagement Are you contacting your leads the moment they show interest? Let's dive into the concept of speed to lead and its critical role in business success. When a potential customer reaches out, your reaction time can make or break the deal. But it's not just about making that first call: - Utilize technology - text messages and emails should go out instantly. - Automate the process - consider integration platforms like CHIIRP®️ and Angi®️. - Staff up - Ensure your team is equipped to manage this. Facts: Responding within 1 minute boosts conversion rates up to 200%, while waiting just 10 minutes can drop that chance to 60%. Optimize your approach, enhance customer experience, and watch your success rates soar! What strategies do you use to ensure quick customer engagement? Watch the full Vendor Voices Live™️ interview with Elite Buy™️ vendor partner, Angi®️, here ➡️ https://lnkd.in/emGDCrac #BusinessGrowth #CustomerEngagement #LeadGeneration #Automation #Productivity #TechIntegration
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What separates a really good customer feedback experience from the rest? Join us live on August 29th as Kerry Hewson and Jim Tincher share their expertise on increasing customer renewals! In this session, we will dive deep into the key aspects of Link Logistics' listening survey program and integrations. Discover what to survey and how to effectively integrate surveys into your customer renewal strategy. Learn about the valuable insights gained from the surveys, as well as the optimizations made to the closed-loop process for maximum impact on customer retention and business goals. Don't miss out on this valuable opportunity to enhance your customer renewal strategies! Tune in live to gain valuable insights and take your business to the next level. Register here: https://hubs.la/Q02Lhs-80 #CustomerRenewals #SurveyIntegrations #BusinessGoals
Elevate Your Strategy: Closing the Loop | LinkedIn
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Chair ✦ NED ✦ Board Advisor ✦ AI Consultant helping organisations excel with AI✦ Leadership and Executive Coach ✦
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🏙🪂⬆ At Referential, the size of our clients range as much as their needs. While the needs often vary, what ties them all together? They are prioritizing the needs and voices of their customers. With that in mind, we're thrilled share the third edition of our Partner Platform Overview series, where we explore Base - Customer Led Growth! 🏙🪂⬆ Let's talk about how to turn a full platform migration, with thousands of advocates and years' worth of data, into a smooth journey with minimal disruption to an existing customer community. #CustomerAdvocacy #DataMigration #SuccessStory
Let's Talk Base Jumping
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Head of Customer Success at UpdateAI | SaaS, AI, Go-to-Market Strategy | Ex-Slack, Ex-Microsoft, Ex-Watershed | Champion of the Customer Journey & Experience
In the race for business expansion, we often overlook the potential of our existing customer interactions. Join me and Josh Phillips, Director of Sales at EverAfter, on Wednesday April 10th as we share strategies to turn routine engagements into powerful growth opportunities. Key takeaways include: 1. Transforming meetings strategies for stronger connections and impactful growth. 2. Leveraging data from interactions for actionable insights. 3. Scaling your engagements while ensuring customer satisfaction. This is an opportunity not to be missed if you wish to elevate your customer success strategy. Register today - the link is in the comments! #CustomerSuccess #BusinessGrowth #AI https://lnkd.in/exjpPitT
April webinar | Transform talk into growth - How to ace customer conversation.
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Announcing ZapScale's Unified Customer Communication View! ZapScale's new feature empowers B2B SaaS companies to: ✅ Gain a 360-degree view of customer communication across channels like Slack, Intercom & Email ✅ Eliminate silos and ensure critical information is never lost ✅ Build stronger relationships and proactively address customer needs. The single source of truth for all customer conversations 🧘🏻♂️ Learn more about how we can help you deliver seamless customer experiences 👉 https://www.zapscale.com/ MarTech Cube #CustomerSuccess #Communication
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ZapScale unveils Unified Customer Communication View
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I cannot emphasise the importance of having a Tech Stack that allows your in-house processes to align with your CRM. HubSpot gives you a single source of truth that will save your team hours of administration, this allows you to resource the data you need efficiently. Dynamics, Salesforce, and HubSpot all have great features but what's not to love about this one.
As HubSpot continues to develop, deepen and strengthen it's CRM Customer Platform, this is providing ProsperoHub's clients with the opportunity to simplify their Tech Stack by migrating more of their core business processes onto the Platform. When more of your team work in the same place with access to all their key data in one place....that's when the magic happens! Check out the Spring Spotlight update. #CRM #RevOps #GrowBetter #AI https://lnkd.in/gNJW-5T2
Spotlight
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LivePerson appoints Kevin Meeks as Chief Customer Officer to help brands maximize ROI of digital conversations. Read the full story - https://lnkd.in/dsh2z38c Kevin Meeks John Sabino #martech #martechedge #appointment #executiveleadership #leadershipteam #digitalexperience #innovation #customersuccess #technology
LivePerson appoints Kevin Meeks as Chief Customer Officer to help brands maximize ROI of digital conversations
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⛅ Operationalizing Customer Success using renewals and amendments Hear Sumeet Vyas, Co-founder & President, ADVANZ101, speak on the core of any enterprise - #CustomerSuccess, at Southeast Dreamin' 2024 in Atlanta, GA. 📅 June 28, 2024 | 2:55 PM-3:20 PM, Georgia Tech Hotel and Conference Center, Atlanta Get a lowdown on how #Salesforce can be leveraged to operationalize Customer Success for your business during the expansion phase with amendments, which leads to on-time renewals resulting in increased revenue and customer loyalty 🎯 Dive in here to know more about the subject: https://lnkd.in/gTcuK3j7 BE THERE! It will be a trailblazing conference 🙌 #SED24 #SoutheastDreamin #SoutheastDreamin2024 #SalesforceAtlanta #SalesforceRidge #SalesforceConsultingPartner #salesforceridgepartner #salesforceridgepartner #Trailhead
Southeast Dreamin' — June 27th - 28th 2024
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🌟 Maximize Customer Retention with Softlytic! 🌟 At Softlytic, we understand the importance of keeping your customers happy and engaged. Our specialized Churn & Retention Management service is designed to: 🔍 Analyze Data-Driven Insights: Utilize advanced analytics to understand customer behavior and identify at-risk customers. 📊 Implement Personalized Strategies: Develop customized solutions tailored to reduce churn rates and foster long-term loyalty. 🤝 Proactive Problem-Solving: Anticipate issues and provide targeted interventions to keep your customers satisfied and engaged. 💼 Sustainable Growth: Safeguard your customer base and drive sustainable growth for your business. But that's not all! Softlytic offers a comprehensive suite of services to elevate your customer success strategy: ✨ Customer Success Management 🔧 Proactive Problem-Solving 📈 Strategic Guidance Ready to transform your customer satisfaction into brand loyalty? Partner with Softlytic today! #softlytic #CustomerSuccess #ChurnManagement #RetentionStrategy #CustomerLoyalty #GrowthHacking #SaaS #CustomerService #connect Want to learn more about our services and how they can benefit your business? Visit our website (link in bio) to get started! 🚀
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