C & M Home Appliance Installation & Repair

Despite communication difficulties my dishwasher was installed on the day of the appointment just several hours late.

The installation done Rolando was exceptional. Some issues with parts were addressed and resolved the same day. The additional work did raise the initial estimate, but that was to be expected.

This would have been a 5 star review if not for the communication issues. Excellent service. Would definitely recommend them.

Demarco was a pro that contacted me when I ordered a new stove from Home Depot. I needed the gas to be disconnected on my old stove, haul-away, and the new stove to be installed. Not every appliance company has haul-away services. DeMarco was flexible as I had a Saturday delivery and it ended up arriving at the beginning of the window. He sent Steven and another team member over and they did a great job removing the old oven, cleaning up the area, and replacing the new stove. Thank you!

This is my second time using C&M and this review is long overdue. Ray came a couple of years ago to install my new LG oven that was a Whirlpool before which died and now my stovetop needed replacement. Demarco has took over for his dad and still gets things done efficiently as always. Highly recommended if you want things done right the first time and super fast. Done with install in 30 min. First class.

Demarco was amazing! worked so hard installing my dishwasher and it works like a charm! very polite and answered all my questions .. I will ask for him next time I have an appliance need .. thank you Demarco!
Cathy Allen
Santa Cruz

Demarco and his coworker were Great! 5 Stars! (And we are picky). They were friendly, sharp, and obviously very experienced. We had a wall oven installation in a very tight space. Initially it did not quite fit. The thick electric cord casing blocked the perfectly flush fit that we were looking for. Demarco and his coworker could have walked away...like other installers we have used in the past...at the first sign of difficulty. Instead, they stayed and studied the problem from all angles. They figured out how to make it work...in a way that we never would have thought of. It was kinda genius. The Oven Fits the Space Perfectly now. We could not be happier the team, the process, and the results.

I had a great experience. We installed an electric cooktop. They accommodated me on the day and time I requested at short notice. The technician Adrian was awesome. Was punctual, helpful and polite and did a professional job. The cost was reasonable. He also cleaned around the area and ensured everything was working. I would definitely consider them for future jobs and highly recommend them

Father and son team . These men did not disappoint , they were quick to repair , fast , and efficient and got the job done in one day from scheduling the appointment . I highly recommend c and home appliance with Demarcos! This is a handy man I trust and will hire him for more jobs and recommend him to people I know . God bless Demarcos.

I recently had Marco and his team install a wall oven and microwave for me. It was a difficult job for them because of some electrical problems but they were able to handle it all, and did a great job as well. I would hire Marco and his company again in a minute!

Demarco and Rolando saved the day! I had a wall oven delivered from Home Depot and turned out that they do not include installation. I used the Home Depot referral service to find a pro in the area and Demarco called immediately and said he could come say day and install it. He also honored a competitive price quote I had received. Demarco and Rolando arrived and installed the wall oven in 30 minutes and weye thorough in their job and left the work place clean. They were friendly and the whole experience was wonderful. I already know I am going to be calling them for other home installation needs soon. Definitely recommend!!

I've recently purchased a home and am in the process of selling my existing home and because of that, I've dealt with a lot of contractors from various industries over the last 2 months.

Demarco is, by far, the worst I've come across.

September 24th, I schedule installation of a gas range I purchased from Home Depot, appointment was October 14th, a day after scheduled delivery of the oven. He quoted me a price of $325, more expensive than 2 other quotes, but due to him being able to accommodate my schedule, I accepted.

October 13th the night before the appointment, Demarco texts me at 8:45pm asking to confirm appointment and requests a picture of the oven.

I send him the picture and he texts me again at 9:00pm the night before the appointment I scheduled weeks ago, saying the install would cost $480!

I call him immediately and complain. He says he didn't know I was in concord and from San Jose would be far. $155 INCREASE FOR GAS? Ignoring the very first text from me is my address with concord, ca in it. He then asks some questions about the specific oven. The install is an exact model for model replacement of a non working over, pretty much as easy as it gets for an installer. I told him it's not fair to do this the night before and it seems he trying to take advantage of my situation being the day before install. He reluctantly agreed to the initially quoted $325 price.

I let him know Home Depot is delivering a day late but was assured they would deliver by 2pm our appointment time, by the local carrier. He said no problem. I asked if his afternoon was open if I needed to move the install back a couple hours, he said he had no other appointment and it would be no problem at all.

An hour before the appointment, I text him to update him on the delivery and he texts me back saying he will not install the oven and didn't want me waiting all day, as if he's doing me the courtesy of advance notification, yet in reality it's a hour and 15 minutes before the appointment and he totally screwing me.

The reason? He prefers the unit be delivered the day before, something he had no problem with just hours before. He says thanks you and take care, not try to schedule another day.

It's obvious he didn't want to honor is price. Just make sure you get something in writing from Demarco if it's a big enough job.

I find it funny he used the same phrases he replies with to bad reviews here.

"I have the right to refuse service".

And the funniest one to me...

"Here at c&m we...."

It's funny how he puts himself and this company on a pedestal, NEWSFLASH GUY...you can't hold yourself so highly when your actively LYING and CHEATING your customers.

Like I said, out of at least a dozen contractors over the last couple months, this company is BY FAR THE WORST...STEER CLEAR!!! I promise you it's not worth the headache. This guy doesn't care one bit about his customers and is quick to screw them over if it benefits him somehow.