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Cooktop Miele repair
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![Thermadoor oven](https://s3-media0.fl.yelpcdn.com/projectphoto/fYUBoxlKcyBaYUM2l7sdYQ/l.jpg)
Thermadoor oven
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![Oven Bosch. Control panel won't work properly.](https://s3-media0.fl.yelpcdn.com/projectphoto/PDJVjhvHs56RjWl05zeNew/l.jpg)
Oven Bosch. Control panel won't work properly.
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![Range Hood repair](https://s3-media0.fl.yelpcdn.com/projectphoto/2UWUFfQuXCowCd7LWZ0lqA/l.jpg)
Range Hood repair
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![Cooktop repair](https://s3-media0.fl.yelpcdn.com/projectphoto/jFa0kLG1xBfbCHbC2ICq_w/l.jpg)
Cooktop repair
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Highlights from the Business
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Certified professionals
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Emergency services
![PARTS_LABOR_GUARANTEED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_parts_labor_guaranteed_v2@3x.yji-a745b81d717878cd9df7.png)
Parts & labor guaranteed
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Speaks Mandarin
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Locally owned & operated
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Consultations available
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Review Highlights
“Lev sent a very nice and very knowledgable repair person who dealt with the problem quickly and efficiently.” in 78 reviews
“Vitalii came today to fix our built in fridge door, the door was swinging too wide and it was hitting our oven.” in 6 reviews
“I had an issue with dishwasher and it was very important for me to have it fixed ASAP since nobody like washing the dishes.” in 12 reviews
About the Business
City Master Appliance Repair provides repair service for commercial and residential appliances and maintenance services. Our repair technicians are highly professionals who are knowledgeable and experienced in repairing all major brands and models of appliances. They are trained and certified to give you an exceptional experience. We pride ourselves on our reasonable prices and high quality work. Говорим по русски. Offering same day service. COVID-19 Our technicians use disposable masks and gloves.
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Overall rating
121 reviews
5 stars
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1 star
- Chandny Lu C.Saratoga, CA2116Oct 17, 2022
I called City Master Appliance Repair today at about 5:40pm to check my Thermador freezer. I really appreciate they offered emergency service and came at my house at 7:30pm. Though Lev could not fix the issue today, but he immediately found the issue and gave good suggestions. I am pretty sure I will call City Master Appliance Repair in the future for all any appliances service.
Helpful 3Thanks 0Love this 0Oh no 0 - Hoabie S.San Francisco, CA260294Jun 1, 2024
Great service, professional and courteous staff. Thank you! They came on time diagnosed the issue and quoted a fair price for job well done.
Helpful 0Thanks 0Love this 0Oh no 0 - Cora E.Daly City, CA173Jul 6, 2024
Called City Master today, 7/6/24, and Lev stopped by the same day. I told him our Sub Zero fridge problem leaking freon. Trying as much as possible holding on to our old fridge. Lev was professional and courteous and added freon.
Helpful 0Thanks 0Love this 0Oh no 0 - Lori M.Huntington Beach, CA295612May 28, 2024
Quick response to our request for information and very easy to schedule an appointment for day/time that worked for us. We had Lev come over to take a look at our Viking oven - he was very thorough and gave us an honest assessment of the situation which ended up being that our oven was working just fine. Huge respect for this company and their integrity, he did not try to upsell us or charge us for a service that we did not need. Will definitely call them again for any future appliance repairs and highly recommend them.
Helpful 2Thanks 0Love this 0Oh no 1Business owner information
Lev N.
May 28, 2024
Thanks again for being a loyal customer and writing this awesome review.
- Eswaran B.San Jose, CA04May 26, 2024
Lev was very professional, on time and could fix the Bosch oven door (won't recommend Bosch again) when many others couldn't proceed because parts were discontinued.
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Lev N.
May 27, 2024
Thank you so much for taking the time to write a review. We appreciate it so much.
- Stan W.Belmont, CA1339536Apr 3, 2024
Very quick response by the owner Lev for a gas stove burner that was not working . We scheduled for the following week for an afternoon appt. He said it would be 3pm and the technician Russell came two hours earlier knocking at our door . So be wary of earlier arrivals than estimates. Very courteous professional and thoughtful . He fixed our stove . Costed a bit more than our estimate since we needed genuine Thermodor parts. I highly recommend
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Lev N.
Apr 3, 2024
Thank you so much for taking time and write this review. We are looking forward to make you a few experience even better.
- Jim P.Mountain View, CA530662422Nov 30, 2023
We had the outer glass break on our Frigidaire oven. I put out the message via Yelp. Lev from City Master was one of the people that replied. To say we were thrilled we picked City Master is an understatement! Price was very fair, Anvar was a great technician, communication was great, work came with a 90 day warranty.
We are so glad out of all the responses we got from Yelp that we chose City Master!
Thanks Lev!Helpful 3Thanks 1Love this 0Oh no 1 - Dan F.Palo Alto, CA01Apr 23, 2024Updated review
Since my initial positive review: City Master and Lev Novak have only gotten better. He has successfully repaired our very old SubZero frig several times. Most recently, with my wife distraught on a Sunday afternoon after discovering that her Dacor oven's were not working, and expecting 12 people for dinner the following day, Lev came out, managed to find the needed parts and restore calm. He's very competent, resourceful, has many contacts with parts, and is a real gentleman to work with. I can't imagine a better repair service!
Helpful 1Thanks 0Love this 0Oh no 0Feb 23, 2022Previous reviewMy microave stopped working in Palo Alto on the Saturday morning of the Pesident's Day weekend. I called City master around 10:00, not expecting to be able to schedule the work until the following week. I spoke to Lev who assured me that he would send someone out within two hours! He also said that there is no extra charge for Saturday and Sunday work. Vitale arrived on time and repaired our microwave. He was courteous and professional and very respectful of our time.
He had to leave to pick up a part at a store in San Jose, but made every effort to finish in a timely manner to meet our tight afternoon schedule. I found out that they work on all appliances, so I intend to call them again, whenever I need service. I can't say enough good things about Lev, Vitale, and this company. They deserve the highest rating! - Joanne L.Granite Bay, CA28560687Nov 2, 2023
Lev was very responsive and easy to reach over the phone via calls and text. He helped install a Jenn Air cooktop with a downdraft system. Before the install, he stopped by and pre measured to make sure it will fit at my mom's house. Highly recommend!
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Lev N.
Nov 2, 2023
Thanks again for being a loyal customer and writing this awesome review.
- Yuan M.Los Altos, CA05Oct 13, 2023
I would like to give him 6 stars if I could. Lev is the best knowledgeable and honest person. I contacted Lev about the project to change the gas line layout to fit my newly purchased stove. As discussed by sharing the photos and he gave me the estimation which is already the lowest among other services. When Lev stopped by next day, he quickly solved the problem and charged less than original quote.
He also did an extra job to clean and check up my SubZero refrigerator. I am glad to find an appliance expert I can trust all time in the area.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Lev N.
Oct 13, 2023
Thank you again! We’re looking forward to making your experience even better in the future!
- Pat E.Palo Alto, CA5391Feb 22, 2024
City Master Appliance Repair was very helpful! Our dryer needed repair. They came out the next business day, figured out what was wrong, and ordered the part. As soon as they got the part they came back out and finished the repair. The technician (Anvar) was very pleasant and did the job quickly.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Lev N.
Feb 22, 2024
Thank you again! We’re looking forward to making your experience even better in the future!