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Review Highlights
“Hats off to Ashton (who took the order), and Marge (who tracked the shipment), for their attention to detail.” in 35 reviews
“We worked with Stephanie on the original estimates and work order, and Monica on the execution of the pickup and delivery.” in 34 reviews
“After all of the warnings about shipping cars, working with All American Trucking & Transport was a pleasure.” in 148 reviews
About the Business
Business owner information
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Elliot S.
In the stressful time of moving, we are here to make your life and move easier... Based in the San Francisco Bay Area, we specialize in efficiently shipping cars, trucks, motorcycles, RVs, and boats anywhere in the United States. Why we are #1: - Door to Door service - 24 hour complimentary shuttle to SFO - No deposit required - Vehicle Tracking - Same day pickups - Visa, Mastercard, AMEX, cash or cashier's check accepted - We also offer long- & short-term Auto Storage - Proud members of CMSA - Guarantee 16 days transit time from pickup to delivery - Open and Enclosed carriers available. We ship more than cars! Our Heavy Haul division transports thousands of recreational, commercial, and specialized freight each year. Heavy Haul offers flatbed, bumper-pull, and driveaway options to best suit your needs. From commercial trucks, boats, trailers, farm and shop equipment to specialized prototypes, we have decades of experience to make your Heavy Haul transport seamless.
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Ask the Community
Q:
Are your quotes firm ? I heard brokers need secure a trucker thru bidding system, prices and pickup times after often not firm
A:
Thank you for reaching out to us! We work directly with our drivers and have for many years. We do not use a load board, which is common in this industry. Our prices are firm, we will never come back and ask for more money. I am here if you have… more
Stephanie B., Business Owner4 people found this helpfulQ:
Do they use a consultant or broker or someone that works directly closely to the movers?
A:
They work with only the best, I personally met my driver and he was legit. (Virtually no auto transport companies own all their own trucks, that would be logistically impossible and extremely expensive as we customers ship our cars to many different… more
Christopher K.2 people found this helpful
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Overall rating
623 reviews
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- George J.San Mateo, CA46910Dec 15, 2023
My family is currently going through a cross country move and Move Auto was the recommended car shipper by our moving company. We worked with Stephanie on the original estimates and work order, and Monica on the execution of the pickup and delivery. Both were on top of their communications and follow ups, and I felt fully informed each step of the way. The final price was competitive and the service from the carrier they booked was also excellent. They also provided a complimentary Lyft ride for me after I dropped off the car. Overall, I'd highly recommend Move Auto, as they're professional and knowledgeable in what they do.
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Victor O.
Jan 3, 2024
Hi George - thanks for the kind words about Stephanie and Monica. They are both highly valued members of our team and bring years of experience to the table. I am so glad we were able to help you with the move!
- Raj I.Austin, TX48141Aug 22, 2023
I recently worked with Moveauto to move my car from California to Texas, and I couldn't be happier with the experience. My coordinator, Stephanie, was amazing throughout the process. Her responsiveness and clear communication gave me a ton of comfort initially in signing with her team.
I'm thrilled to say that my car arrived in Texas on the committed day, which was an incredible testament to the reliability of Moveauto's service. I highly recommend their services to anyone in need of a seamless and stress-free car moving experience. Thank you, Moveauto, for a job well done!
One tip I'd recommend: place an airtag in your car so you can track your vehicles movement throughout the experience. We enjoyed tracking the car from our new home!Helpful 1Thanks 0Love this 0Oh no 1Business owner information
Victor O.
Jan 3, 2024
Thanks for taking the time to write to kind words Raj!
- Yael S.Seattle, WA01Jan 17, 2024
The company did a great job!
Very convenient drop off at their office in Burlingame, and the driver delivered the car to the designated house in Seattle.
Stephanie, my initial contact person, and Monica, the sales representative, both were very professional and quick to respond to any questions. Monica also made sure to update us about the statues of the delivery.Helpful 0Thanks 0Love this 0Oh no 0 - Sep 3, 2020
I had nothing but a wonderful experience with All American Trucking & transport. I received important updates via text from the customer service manager, Stephanie and the driver, Claudio who was progressional, personable, and was quick with delivery.
Stayed at hotels during my relocation and they were able to deliver on site. Car was in the same condition in which it was given. I have absolutely no complaints. I recommend them for their service and delivery!Helpful 3Thanks 0Love this 1Oh no 0Business owner information
Victor O.
Sep 10, 2020
Trevor! Thank you for your review. It's always nice to have your vehicle delivered to your hotel. Amid the chaos / work of moving, accommodating where to drop (or pickup) the vehicle can really make life easier. Thank you again for taking the time to leave this review, and for mentioning Stephanie and Claudio.
Thanks,
-Victor - Esther Y.Emeryville, CA69816631705Dec 10, 2021
I highly recommend this company and representative Stephanie even though I didn't end up using their services. So here's my story, it's complicated, so I'll try to keep it to just the basics:
3 weeks ago, I hired the shipping broker AmeriFreight to ship my car from MA to CA. They listed my car on the national dispatch board which all brokers and all truckers use to sort out cars and shipments. Cars are listed on the board by price. Since I wasn't in a hurry yet, AmeriFreight listed my car at a pretty low price. Well, the route is competitive, so for 2 weeks, no trucking companies picked up my car from the board.
Since I had one week left to go, I became anxious, so I cancelled AmeriFreight and they delisted me from the board. I contacted All American Trucking and told them my dilemma. Stephanie from the company called around and got me an offer for a pickup like the next day. Looking back, I should've just taken it, but it's my brother's car and he was in the middle of moving and still needed it. So I declined at that point.
Then I hired another broker, American Auto Shipping, since a few friends have used them before. They listed my car back on the board at a much higher rate and said that in the past 30 days, 93% of cars would be picked up within 1-5 days of listing. I paid them $320 deposit and they listed me right away. This was on a Monday.
Days go by and no truck offered to pick up my car from the board and I needed it picked up by Saturday at the latest. I was pretty much calling them every day and they would check my position on the load board. On Wednesday, I called and they advised me to upgrade my bid by $200 on the board to get a faster pickup. So they increased my bid on the board.
Thursday rolls by, nothing.
Friday morning (today) I woke up super early and saw I had no offers. Panicking, I message Stephanie from All American Trucking again because my car needs to be picked up Saturday at the latest. She immediately starts calling around to help me out. She offers a Saturday or Sunday guaranteed pickup for $450-600 over my original base price, or the ability to drop off the vehicle at a storage terminal in Foxborough, MA and it would get picked up at some driver's convenience for $85 more. That sounded pretty good in theory since it would relieve a lot of stress, but my brother said it was like 45 min away and given his moving situation he wasn't too fond of that idea.
I was about to take her up on the Saturday offer, but American Auto Shipping assigned me a truck with a pickup on Sunday/Monday (this is going to be another story...because the vehicle needs to be picked up ON SATURDAY at the latest), and they also wouldn't let me cancel! I seriously thought about just forfeiting the $330 deposit and going with Stephanie anyways...but this thing has become such a big mess already. Oh well, I'll figure it out.
Wish me luck, because this story isn't over yet. Don't make the same mistakes I made TWICE. The lesson learned here is, just go with All American Trucking in the first place, they'll drop everything to take care of you. Don't bother going with other brokers even if they seem nice and charge less and offer free carwashes and cover your insurance deductibles and cover rental cars on delayed shipments (these are all things that American Auto Shipping offered).
Their actions are not where their mouth is, but Stephanie's are. And that's what matters most. I don't know how many favors she had to pull to get me last minute offers, but I do appreciate her services.Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Victor O.
Feb 14, 2022
Hi, Esther: thank you for this wonderful post that illuminates the vehicle shipping industry to a T. We rarely, rarely use load boards. We know our drivers, have relationships with them, and thus place you on a truck after making a few calls. We also never ask for a deposit. Our business model is based on trust. You have the ability to cancel any time before your 3-day load window starts. You can cancel after that and perhaps incur no fees, it depends on if the driver requires what is called a dry-run fee. Normally that's charged when the driver is already en route to your vehicle, or at your residents. We do not have a business model of making money from dry-run fees. If we have to charge one, 100% of that money goes to the driver, and that helps us stay in good relations with our drivers. It shows them that we appreciate their time and labor. So never go with a company that asks for a deposit. Normally, that's their profit, and the pay the drivers the difference.
We'll be here if you or any friends or relatives need to ship again. And you can 100% give Stephanie a call!
Best,
-Victor - Bill S.Martinez, CA0211Aug 8, 2023
These guys were truly great throughout. The scheduler Stephanie was very helpful getting us going and adapting to our changing needs. The office staff in Burlingame (sorry, I forgot your name, you know who you are) was very helpful and nice. The dispatchers (Jamie and David) kept us thoroughly informed throughout. Chatted for a bit with the drivers and was very impressed with their team work and cordiality. OH! And they moved the cars across country CA to VA so fast! It was amazing. Estimating 7-12 days, it was coast to coast in 5 days, for both cars separately!
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Victor O.
Dec 19, 2023
Thanks for the kind words Bill. As a family owned business, it means a lot to hear our customers recognize our team. There are so many options our there for auto shipping, and we really appreciate you choosing our service.
- Karen D.San Jose, CA27202Sep 8, 2020
All American Transport is the way to go! I read a lot of reviews before picking this company to bring my car from California to Virginia. They were professional (thank you, Stephanie!), organized, honest, friendly and up front about the price. They kept me informed the whole way and Daniel even got my car to me a day early. (4 days!) Read these reviews and believe them.
I was going to use another company first but they were dishonest, changed the price on me twice and couldn't find a trucking company to ship my car for 3 weeks. Be careful! There are crooks out there!Helpful 3Thanks 0Love this 0Oh no 0Business owner information
Victor O.
Sep 18, 2020
Hey, Karen! We hope all is well out in Virginia! 4 days is indeed a quick transport but Daniel is known to "make miles," as we say in the industry. We're glad that in the end we were the company you chose to ship your vehicle. We pride ourselves in showing clients how we differ from the great majority of companies in this industry.
Thanks for choosing us and we'll see you out there again sometime!
-Victor - Christine T.Hollywood, Los Angeles, CA1232Aug 3, 2022
I had an excellent experience with Moveauto. I moved from the west coast to the east coast. Stephanie worked with me to get the best price for the dates I needed, and when I needed to change my dates, it worked out just as well. Stephanie was exactly the kind of person I was hoping to work with. Involved, team player, searched to get a good quote, and I always felt like the process of shipping my car was just as important to her as it was to me! Great communication all the way through. My driver was a day early too! Bravo!
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Victor O.
Aug 4, 2022
Hi, Christine! thank you; and thank you for mentioning Stephanie. Indeed, she's known on our team to go above and beyond for her clients and is a joy to work with. I'm please you two had the opportunity to work together!
Best,
-Victor - Cathryn S.Caldwell, NJ73Aug 23, 2022
This is the 2nd time since November we have used Move Auto to transport our car Nj to TX and back again! Both times service was seamless from beginning to end. Car was received both times as promised (in fact sooner than expected each time).
My coordinator Stephanie was efficient & never tired of my endless questions!
Highly recommend .Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Victor O.
Dec 23, 2022
Thanks, Cathryn. We run NJ to TX multiple times a week so I'm glad we had the opportunity to transport your vehicle (twice!). We'll keep a light on if you need to ship again :)
Be well and Happy Holidays,
-Victor - Chelsea S.San Ramon, CA05Feb 15, 2023
I'm sure, if you're reading this review, you've spent hours researching companies to transport your vehicle like I did and I'm here to tell you to look no further. My experience with MoveAuto was top-notch from start to finish. Stephanie was fantastic from the time that she provided me the quote through the handoff to Kayla who assisted prior to pick up and with updates during transport. My driver, Carlos, was a total GEM. He was friendly, great with communication, and even had my car delivered to me much earlier than I anticipated (7.5 days cross country). I wish I knew the company he directly worked for so that I could let them know how fantastic he was. Hands down the best experience I could have asked for!
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Victor O.
Jun 8, 2023
Thanks for the kind words Chelsea! Kayla and Steph are both wonderful members of our team with multiple years of experience each. We are so happy we were able to be of service to you!