Review Highlights
“I will definitely use Premier Shuttle again in the future for business trips as my receipt got emailed out to me.” in 3 reviews
“Premier Airport Shuttle was able to help us out at the last minute, doing a pick-up the very same day.” in 4 reviews
“Ben the coordinator really did a great job tracking our flights so we were met on time at the right location.” in 5 reviews
Location & Hours
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About the Business
Business owner information
Ben S.
Premier Airport Shuttle is based out of Mountain View / Santa Clara and provides 24/7 Non-Stop private service around the Bay Area to all major airports: Sjc, Sfo, Oak. Call us today for your low rates!
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Overall rating
30 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Julie S.Santa Clara, CA05Mar 31, 2024
We used their service already several months ago. It was all great. They have appropriate car seat for baby, van for lots of luggages. The driver was very punctual and service was great with reasonable price.
Helpful 0Thanks 0Love this 0Oh no 0 - John C.San Jose, CA0141Oct 7, 2023
These guys are the most reliable transport company we've ever used. Every time we used them, they showed up right on time and were courteous and professional. Can't ask for more than that!
Helpful 0Thanks 0Love this 0Oh no 0 - Prasanna P.Heritage District, Sunnyvale, CA053Jun 25, 2022
Very flexible n accommodative, I had
rescheduled my travel twice but they were always wanting to serve us. Also, my request to do a 30 min earlier start also was accommodated.Helpful 0Thanks 0Love this 0Oh no 0 - Anita S.Campbell, CA03Jun 20, 2022
Please be aware, they didn't do the service and charged me $120 dollars ( they ask in advance for the credit card information)
They have all the information of my flight, arrived was 45 minutes waiting in the shuttle station of door 8. Call several time they said will be there in 10 minutes after almost 1 hour after my arrival they said I have to walk to the "curve" door 1 and I had 3 suitcases and a medical condition doesn't allow me to carry more than 5 pounds. Ben; the driver said " if you don't walk here, I can't help you"
So I told him; I can't do it so they charge in my credit card the service without do it.
The do not deserve even 1 start. They are rude and abusive people.Helpful 1Thanks 0Love this 0Oh no 2 - Barbara S.Campbell, CA08Apr 21, 2023
We were very pleased with the service Premier Airport Shuttle provided us as we were picked up promptly for our trip to SFO (Premier accommodated our needing to change our pickup time readily - no problem) and were met at SFO on our return trip home - with specific directions as to where we would be met at SFO. Clean vehicle, very courteous drivers, and an efficient and comfortable trip to and from the airport. We'll use Premier Airport Shuttle absolutely in the future!
Helpful 0Thanks 0Love this 0Oh no 0 - Kelly C.Cupertino, CA186329Apr 23, 2022
Super efficient, on time, and very friendly service! Made our round trip Cupertino - SFO a breeze with our family of 4. Will definitely use again and again!!
Helpful 1Thanks 0Love this 1Oh no 0 - Paul L.Palo Alto, CA230Nov 28, 2021
Tried Premier out for the first time b/c of their Yelp rating + local. Booking was fine. Day of, no car. SMSed the business - driver had a flat and he said he had already sent someone from another car service who should've been there. Driver arrived 30 min late. Stressful morning. Understand things happen, but a heads up text or call, follow up text or call, apology, discount, or a return trip voucher, would've been a nice touch.
Helpful 1Thanks 0Love this 0Oh no 0 - Anna B.Lakewood, WA07Dec 29, 2022
The service was perfect. My family and I was picked up from our home on time. The vans are nice, clean and spaced. Returning the same thing, we were picked up on time and everything was perfect.
Helpful 0Thanks 0Love this 0Oh no 0 - Trang L.Sunnyvale, CA281Oct 23, 2021
We called a couple other transportation services but Premier Airport Shuttle is the only one who can accommodate our big family of 7, including 3 kids with lots of carseats and strollers. Easy to book with Ben, he is very responsive to email and following up. Drivers are usually prompt if not earlier then the scheduled time. Thank you our driver Gill who kept a good distance on the road and reacted very fast to avoid a multiple-vehicle crash on our way to SFO. We'll definitely be using them again and again from now on!
Helpful 0Thanks 0Love this 0Oh no 0 - Kalpana M.Saratoga, CA06Jul 2, 2021
We had a wonderful trip back home thanks to these guys. I'll recommend them to others and will remember to use them in the future!
Helpful 1Thanks 0Love this 0Oh no 0
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