Smart Solution Appliances

Stan from Smart Solution Appliances Repair did a fantastic job fixing my Samsung fridge. He arrived promptly, diagnosed the issue quickly, and had it working like new in no time. Stan's professionalism and expertise were truly impressive. I highly recommend his services for anyone in need of appliance repair. Thank you, Stan!

We have had 2 great experiences with Stan & his crew. First our LG oven had a flakey temperature sensor that didn't allow the oven to heat reliably. He and his team fixed that in short order. Then recently we had an issue with our Electrolux dryer "heat outlet" needing to be replaced in the back of the dryer drum. He and his team disassembled the dryer, replaced the part, and had it all working again in a matter of a couple of hours. I will definitely be keeping Smart Solution Appliance's info to help keep my appliances in good working order, and out of the dump! Thank you Stan & Will!

PS - if you look at the 1 star reviews here, put them in context... they are expectation mismatches. Unfortunately appliances don't last like they used to, warranties don't cover what you think they might, and sometimes things just break, don't shoot the messenger. These guys do good work.

When my handyman couldn't handle a tricky, high-end oven repair, he referred us to Smart Solution & Stan, and he knocked it out of the park for us. Explained the issue, showed us the defective part, ordered, and installed a new ignitor. The price was reasonable considering the time and expertise involved, and we were happy to have Stan working in our home. He was respectful of both our time and our home, and we're grateful to have such a skilled tradesman in our rolodex for future appliance repairs.

Surprisingly happy with Stanislav's work. He helped me to add freon to small vine fridges, which I use as near-the-table-food-storage for kids.
He vacuumed the old refrigerant off first, then took the scales and made old fridges work like new ones.
Next, he fixed our big industrial "True" fridge downstairs. The payment was the same as previously discussed, nothing extra. All the work, together with explanations, of how to prolong the life of all our cooling devices, was priceless, such helpful and accurate.

I have a home warranty and was assigned Smart Solution to repair a washer. The washer was making a grinding noise during normal operations. I had a video of the washer when it was making the grinding noise.

Smart Solution technicians arrived. They complained repeatedly that my home warranty did not pay a fair rate and that I should immediately switch to a home warranty that they recommended. No thank you. They looked at the washer and spoke Ukrainian to each other for a half hour. I showed them the video. Then the announced that there was nothing wrong with the washer. Idoits.

Then they asked me what would I like them to tell the home warranty company. I said "The truth." Then they stated that I should give them a tip because the home warranty company does not pay a fair rate. Then they would say whatever I wanted. Suggested that I would even get a new washer.

They were then asked to leave my house and I requested a new appliance repair service. The washer was repaired a week later.

Avoid Smart Solution!

He just posted a reply stating that the Home Warranty doesn't cover noises. Notice that he doesn't dispute the "shakedown" for more money or to defraud the insurance company. They did no diagnostic tests. What are the "diagnostic tests" for the bearings? The "noises" were because the bearings were shot. They were replaced. The labor and parts were covered by the Home Warranty.

I hired Stan to come repair our dishwasher that had worked fine for 9 years. He checked it out and said the cause was that the heating element needed to be replaced. it cost me about $400 to get the dishwasher repaired. It didn't seem to fix the issue.

Stan had said there was a 30 day guarantee on the repair, but when I reached back out to him he changed his answer: now the root wasn't the heating element, the cause is that the dishwasher isn't getting hot water from the building.

That doesn't explain why the dishwasher worked fine for 9 years. I'm now spending $1000 to replace the dishwasher entirely.

So I feel a little taken advantage of that I had to spend $400, and the problem didn't actually get solved and now I'll spend another $1000.

I recently had the pleasure of utilizing an exceptional repair service for my refrigerator and washer. The technician's in-depth knowledge of these appliances made it quick to do the repairs. Everything was done in 3 hours. Recommend him!

What a waste of time. First off they subcontract their technicians so they aren't even the ones that do the work.

Secondly, we requested specifically someone who knew how to fix a dryer heat pump because we had someone else spend 4 hours to try and fix it with no avail.

They assured us they would send a technician who knew how to do it and Lo and behold the guy who comes is clueless. He then tries to BS some solution after taking a video and calling his colleagues and asks for his "diagnostic fee."

Save your time and money.

Stan was professional and knowledgeable. I had an issue with the washing machine and now it is working with no issues ! Thank you