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    Victory Appliance Repair

    Claimed
    Appliances & Repair, Heating & Air Conditioning/HVAC
    Open9:00 AM - 9:00 PM

    Verified License

    Yelp confirmed a business or employee license.

    Highlights from the Business

    FAMILY_OWNED_OPERATED

    Family-owned & operated

    RESULTS_GUARANTEED

    Committed to quality results

    CERTIFIED_PROFESSIONALS

    Certified professionals

    DISCOUNTS_AVAILABLE

    Discounts available

    EMERGENCY_SERVICES

    Emergency services

    FREE_CONSULTATIONS

    Free consultations

    Photos & videos

    Photo of Victory Appliance Repair - Santa Clara, CA, US. Viking oven problem!
    Photo of Victory Appliance Repair - Santa Clara, CA, US. Sergy explaining the problem to gordon.
    Photo of Victory Appliance Repair - Santa Clara, CA, US.
    Photo of Victory Appliance Repair - Santa Clara, CA, US.
    Photo of Victory Appliance Repair - Santa Clara, CA, US.
    Photo of Victory Appliance Repair - Santa Clara, CA, US.
    Photo of Victory Appliance Repair - Santa Clara, CA, US.
    Photo of Victory Appliance Repair - Santa Clara, CA, US.
    Photo of Victory Appliance Repair - Santa Clara, CA, US.
    Photo of Victory Appliance Repair - Santa Clara, CA, US. It's fixed and he put everything back.. Just the best.
    Photo of Victory Appliance Repair - Santa Clara, CA, US.
    Photo of Victory Appliance Repair - Santa Clara, CA, US.
    Photo of Victory Appliance Repair - Santa Clara, CA, US.
    Photo of Victory Appliance Repair - Santa Clara, CA, US. Those mice worked hard!
    Photo of Victory Appliance Repair - Santa Clara, CA, US.
    Photo of Victory Appliance Repair - Santa Clara, CA, US. Pillowcase totally stuck in the washer.
    Photo of Victory Appliance Repair - Santa Clara, CA, US. Pillowcase after Sergey removed it from the washer!
    Photo of Victory Appliance Repair - Santa Clara, CA, US. Drain clog is not a problem for us!
    Photo of Victory Appliance Repair - Santa Clara, CA, US. We also do installations! Newly installed microwave
    Photo of Victory Appliance Repair - Santa Clara, CA, US. Fixed drier
    Photo of Victory Appliance Repair - Santa Clara, CA, US. We DO work on Miele appliances even older models
    Photo of Victory Appliance Repair - Santa Clara, CA, US. Pillowcase jammed under the washer basket.
    Photo of Victory Appliance Repair - Santa Clara, CA, US. Before and after defrosting
    Photo of Victory Appliance Repair - Santa Clara, CA, US. Sergey
    Photo of Victory Appliance Repair - Santa Clara, CA, US. A high level of calcifications/lime inside of appliances when you have hard water in your house

    Services Offered

    Verified by Business

    Review Highlights

    Location & Hours

    Map

    Santa Clara, CA 95050

    Serving Santa Clara Area

    Mon

    • 9:00 AM - 9:00 PM

    Tue

    • 9:00 AM - 9:00 PM

    Wed

    • 9:00 AM - 9:00 PM

    Thu

    • 9:00 AM - 9:00 PM

    Open now

    Fri

    • 9:00 AM - 9:00 PM

    Sat

    • 9:00 AM - 9:00 PM

    Sun

    • 9:00 AM - 6:00 PM

    Amenities and More

    Ask the Community

    • Q:

      Do you repair KitchenAid toasters?

      A:

      We don’t work on toasters, unfortunately

      Sergey V., Business Owner 
    • Q:

      Do you repair Thermado? I have a cook n vent, the vent will not go up and down but the motor is running.

      A:

      Yes, we do. Please contact our office at (650)479-6426 for more details.

      Sergey V., Business Owner 

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    Overall rating

    166 reviews

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    • Photo of Lynn H.
      Lynn H.
      San Jose, CA
      1
      21
      9
      Jun 23, 2024

      I highly recommend this company. I messaged them on Yelp Saturday night. Got an immediate message in return with answers to my questions. Was able to schedule service for the next day, which was Sunday during a convenient time.

      Sergey, was professional, nice, knowledgeable, thorough and explained the situation. Most importantly he fixed the issue quickly and the whole process was efficient. I also appreciated the text that he sent letting me know that he was on his way, his ETA and was on time.

      Thank you for fixing my dryer issues!

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    • Photo of Warren J.
      Warren J.
      El Granada, CA
      2
      23
      10
      Aug 26, 2024

      Had a problem with our microwave: delay after pressing the selection. Sergey came and fixed the problem in a few minutes. Apparently the power connection was just a bit weak.
      Excellent repair!

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    • Photo of Mike S.
      Mike S.
      San Jose, CA
      4
      142
      52
      Jul 8, 2024

      My dryer just stopped working this past weekend and of course we had a few loads of laundry to do! I message Nina and she responds immediately! I requested repair service Sunday evening and she schedules Sergey to come by the next day/morning. Sergey comes on time and fixes the Dryer (replaces fuse) within a few hours. He is always telling me what's up and I feel the pricing is fair per parts and labor. He does a full deep cleaning of the lint that got caught up within the Dryer. I'll use their services in the future. They do accept Zelle as form of payment which is convenient for me.

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    • Photo of Nils L.
      Nils L.
      Brookline, MA
      0
      1
      Aug 28, 2024

      Impressively fast. I reached out of Wednesday and within fifteen minutes scheduled a diagnostic for the next day, parts were delivered Saturday and Sergey was there Sunday at noon doing the fix. I don't want to get them trapped into people expecting service on a Sunday, but it should be noted that seems to be the kind of excellent care they offer. A+ work and great guy!

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    • Photo of Kathleen D.
      Kathleen D.
      Seattle, WA
      4
      33
      28
      Jun 27, 2024
      Updated review

      We called Sergey out to look at our fridge's ice maker that wasn't working. He came out quickly within a couple days. He diagnosed the issue and explained what went wrong and what he suggested, and his office followed up within a couple business days with the parts/labor quote to fix the issue. Not sure what happened with our first experience where the office didn't follow up, but no issues this time. As always, we appreciate Sergey's expertise and quick response!

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      Jun 5, 2024Previous review
    • Photo of Yukie D.
      Yukie D.
      Hollister, CA
      52
      16
      May 29, 2024

      highly recommended. They replied quickly to the request. Came on time, very professional. Not only the dishwasher is fixed, Sergey clearly explained the issue. And treated our dishwasher with care. We use bosch dishwasher if anyone with similar issue can ask them. And they are not expensive. Thank you very much!

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    • Photo of Mary L.
      Mary L.
      Santa Cruz, CA
      0
      7
      Jul 3, 2024

      We got a call immediately, had an appointment set up w/i hours and our washer was fixed and tuned up w/i an hour! Fast, friendly, knowledgeable and efficient! We now have a "go to" appliance repair!

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    • Photo of Ro S.
      Ro S.
      Mountain View, CA
      1
      112
      55
      Jul 17, 2023

      Very happy and satisfied with Sergy. He is honest as he is humble. Explained and showed us what the problem was. He fixed our refrigerator which had a fan frozen that caused the fridge not to cool down to 34 degrees. We thought we'd have to buy a new fridge. Appreciate Sergy and the great job he did. We will go to them from now on!

      Apologize if I misspelled his name.

      Sergy explaining the problem to gordon.
      It's fixed and he put everything back.. Just the best.
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    • Photo of Quynh P.
      Quynh P.
      San Francisco, CA
      277
      8
      Oct 21, 2023

      Gave them my address and they confirmed the appointment. Waiting a couple of hours for them and they called and said they don't service my area after confirming the appointment with the correct address sent to them. The person that sets up the appointment is completely unprofessional and condescending. Just gave me an attitude when she completely messed up. I wouldn't waste my time with this company. You should definitely go find someone else to service your appliances

      I would give them a zero star if possible

      She definitely needs some training on customer service

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    • Photo of Michael P.
      Michael P.
      San Jose, CA
      13
      16
      Apr 3, 2024

      Very highly recommended. Contact setting up appointment was excellent. Nina was very helpful and courteous. Sergey handled the repair of my Kenmore dryer. Sergey was very prompt and very courteous. The repair was quickly, efficiently and professionally done. Overall experience was excellent. Again, very highly recommended.

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