Administration fee!?!?
For two fines, (12NZD in total) I had to pay NZ$75 administration fee.. ridiculous. If anybody will ask me if I would use Rental snap Knap company again I would definitely not.. never again.
I understand that the company has to earn and make some money, but there is something which is called customer experience and that was really horrible with your rental company.
Date of experience: 13 August 2024