What a brilliant company
What a brilliant company. Excellent experience, clean well maintained vehicles. Friendly staff.
Date of experience: 26 August 2024
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Reviews4.6
19,375 total
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All Japanese NO English instructions.
I asked if the car had manuals in the glovebox and I was told there were. All manuals were in Japanese and no English was provided. I was unable to use many functions in the car as there were no instructions.
Date of experience: 20 August 2024
Simple and Easy. Great Service!
Easy to go through the site to rent a vehicle. Friendly staff, great service. The car was good, economical, easy to use. That particular car I won't get again though. It was too little for me. I am use to a van.
I couldn't figure out how to lower the seat on the driver's side because my head kept touching the roof. It wasn't until someone who use to clean rentals told me and that was on the Friday, I was returning the vehicle on the Saturday.
The pick up from the airport was great. Friendly staff member. I did cancel my flight back to Wellington so wasn't needing drop off. I would definitely recommend Snap Rental. I booked through the website.
Date of experience: 17 August 2024
Second chance rental
Could not apply a return customer discount.
Left us standing at pickup in the cold, had to call office.
Good car , reasonable price.
Date of experience: 12 August 2024
Staff were friendly collection and drip…
Staff were friendly collection and drip off fast and simple using online check in would definitely use again
Date of experience: 21 August 2024
Easy as snapping your fingers
The booking was easy to complete online. Very transparent in their policies. Great shuttle service to and from airport.
Date of experience: 21 August 2024
Suzuki swifty beast
Amazing car, very fast car and easy to drive, overtook a couple of cars on the road. Very good experience with snap, highly recommend
Date of experience: 21 August 2024
Great service, Great experience!
Great service, great people, great prices, great experience! Love the staff (Sam, Daniel, Racheal). Highly recommend Snap Rentals and we'll use them again soon!
Date of experience: 19 August 2024
Easy & fast process
Easy process, fast check-in and check-out, Friendly staff.
We got an older car with already 150.000km but it worked well except of one beeper which was broken.
We were totally satisfied and the price was cheap as well.
Good value for money.
Date of experience: 20 August 2024
Great first experience with Snap
Great first experience with Snap. Friendly staff. Nice car efficient service all for a great price. I will be using Snap again.
Date of experience: 15 August 2024
Excellent price & friendly staff
Excellent price & friendly staff. I had to alter the drop off location and date and this was not a problem for Snap. Highly recommended
Date of experience: 14 August 2024
Very convenient and fast service
Very convenient and fast service, friendly staff and good location, car was great although trunk was a bit small for an SUV. Highly recommended
Date of experience: 17 August 2024
Easy process and helpful staff
Easy process and friendly staff. No fuss and very quick from booking a car to pickup and drop-off. Reasonable prices too for restricted license. Recommend them and will be back at xmas 2024
Date of experience: 18 August 2024
Easy to work with and also cheap to…
Easy to work with and also cheap to hire! Staff were awesome on pickup and drop off. Definitely would recommend them to anyone wanting to hire a car
Date of experience: 20 August 2024
Price changed
The car in itself was fine, the only thing that was disappointing was that the price had changed compared to the price that I had agreed to book with several months ago.
Date of experience: 12 August 2024
Highly recommend
Good quality vehicle, great team customer service from drivers to the office, both weekday and weekends.
You will have my business again, next trip Feb 2025.
Date of experience: 17 August 2024
Generally very good.
The car was in good repair and drop off was easy. Pick up was a little more complicated as the instructions were not so straight forward and it was difficult to find the correct area.
Date of experience: 27 July 2024
Great Job Snap!
Super easy transaction with friendly staff, pick up from the airport was quick and easy. I also received an upgrade of vehicle which was great.
Date of experience: 15 August 2024
Great service
Great service, easy process, nice well maintained vehicles.
Date of experience: 24 August 2024
Easy pick and drop offì
Easy pick and drop off.
Poor explanation of the cars operational controls etc.
Very difficult to contact by phone, always being put on hold.
Date of experience: 18 August 2024