Communication Skills Quotes

“The biggest communication problem is we do not listen to understand.
We listen to reply.”
― Stephen R. Covey

“Do you view your relationship as something to be endured for the sake of the kids, or because you don’t want to be alone, or because you don’t think you could do better?  Or do you view your relationship, even with its imperfections, as a worthwhile work in progress?  How would your view influence how you interact with your partner, what you do, what you say?  What results would those interactions produce?”
― Susan Scott, Fierce Love: Creating a Love That Lasts---One Conversation at a Time

“You know it never ceases to amaze me how people twist your words.I used to et it bother me that I was so misunderstood, but now I realise, I can tell a lot about people by what they CHOOSE to see in me”
― Karen McNair Gibbs

“When you stop communicating, you become poor.”
― Meir Ezra

“When we aren't curious in conversations we judge, tell, blame and even shame, often without even knowing it, which leads to conflict."
-The Power Of Curiosity: How To Have Real Conversations That Create Collaboration, Innovation and Understanding”
― Kirsten Siggins, The Power of Curiosity: How to Have Real Conversations That Create Collaboration, Innovation and Understanding

“People can’t hear what you don’t say. Thinking isn’t communicating.”
― Frank Sonnenberg, Soul Food: Change Your Thinking, Change Your Life

“Similar to a how a flower grows incrementally, people also blossom in stages. As we age, we expand our knowledge of how the world works and how other people respond to our deeds. We also expand our language skills in order to communicate both our thoughts and feelings.”
― Kilroy J. Oldster, Dead Toad Scrolls

“Not everyone is always going to like you. What impresses one person may turn another away. To thine own self be true.”
― Susan C. Young, The Art of Being: 8 Ways to Optimize Your Presence & Essence for Positive Impact

“The first thing others see is YOU—not your resume, background, or credentials. A picture is truly worth a thousand words and how you dress is the “picture” you provide for all the world to see.”
― Susan C. Young, The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact

“Many people have never discovered the power generated from a heart of service. They show up to life projecting a right of entitlement in which their needs are their first priority and they will do whatever it takes to forward their own agenda without any concern for how it impacts others. This behavior pushes people away, creates barriers to trust and communication, and leaves a bad impression.”
― Susan C. Young, The Art of Being: 8 Ways to Optimize Your Presence & Essence for Positive Impact

“Get outside your comfort zone. Stretch beyond your norm and try new things.”
― Susan C. Young, The Art of Being: 8 Ways to Optimize Your Presence & Essence for Positive Impact

“Embrace change and practice flexibility. It will make you more agile in adapting to new people and situations.”
― Susan C. Young, The Art of Being: 8 Ways to Optimize Your Presence & Essence for Positive Impact

“Why leave your success up to dumb luck or accident when you can take a stand, make a plan, and be proactive in your pursuits and possibilities?”
― Susan C. Young, The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact

“Whether you're delivering a sales presentation to a new client, going on a trip, speaking in front of a thousand people, or handling a customer complaint, when you are prepared, you are more empowered to do your best and perform at a higher level. It feels great!”
― Susan C. Young, The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact

“Without proper readiness, we’re subject to a 'flub,' or a costly mistake which might have been easily prevented with some simple homework beforehand. Failing to do so deteriorates credibility and reputation, leaving us vulnerable to an unfavorable impression.”
― Susan C. Young

“Knowledge imparts a sense of authority. It will help you stand out and give you an edge over your competition.”
― Susan C. Young, The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact

“By performing a simple Google search, a website review, a visit to their LinkedIn profile, or a media release search on the person you are about to meet, you can find out where they’ve been, what they care about, and where they’re going. Whether you learn an interesting fact about a hobby they enjoy, the breed of their dog, or something you both have in common, it will show that you took the time to research and that you care about them as a person.”
― Susan C. Young, The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact

“Doing your research ahead of time shows that you care about your client and your reputation. Referencing this information will better enable you to ask relevant questions and link their answers to your product or service to create a win-win situation.”
― Susan C. Young, The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact

“Being prepared not only reduces our stress level and keeps us from looking stupid, but it builds the confidence that other people have in us that we are dependable, reliable and can be counted upon.”
― Susan C. Young, The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact

“Being prepared prevents us from getting tripped up by unexpected glitches and surprises.”
― Susan C. Young, The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact

“Whether it is in the way you walk, talk, dress, or behave, your personal brand impacts how people react and respond to you. It is the essence of what makes you likable, knowable, and trustworthy. And it is what can make you memorable and sought after in the marketplace.”
― Susan C. Young, The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact

“Does your appearance accurately convey the message of who you are that you are trying to get across? When trying to make an excellent first impression in business but in doubt of what to wear, dress one level up from what is expected—if it's casual, dress in business casual, etc.”
― Susan C. Young, The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact

“Everything and anything we communicate to others, communicates to them, how to see us and treat us.”
― Miya Yamanouchi

“Once you are dressed there may be still more you can do to enhance, complement, or complete your look. Simply changing your accessories will change your entire impression.”
― Susan C. Young, The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact

“Proven professionals know that by focusing on quality, you can’t lose with the classics and your clothes will last longer. It’s not about having expensive clothing, it is about having style.”
― Susan C. Young, The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact

“Mingle

• Be the connector—introduce people to each other who may not otherwise connect.
• Be a conversation fire starter; point out what people have in common as you are introducing them.
• Seek out the folks who may appear to be shy, or awkward, or wallflowers. Find ways to build trust and comfort. Engage them with a kind word to pull them out of their shell.
• Arrive early and stay late; connect with people before and after your event.
• Stretch beyond your comfort zone to speak with, sit with, and start conversations with people whom you do not know.
• Offer to refill someone’s drink or clear their plate.
• Encourage introductions: “There is someone whom I would love for you to meet . . .”
― Susan C. Young, The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact

“Being 100 percent in the moment and focusing on the person you’re with is one of the finest compliments you can offer. One of the most respectful and considerate things you can do for another is to truly be with them in the here and now.”
― Susan C. Young, The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact

“Just be Nice. Nice—this little word has a big meaning. Use it generously. Being nice helps people feel emotionally safe, allowing for more authentic, trusting, and happy interactions.”
― Susan C. Young, The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact

“Be Brave. Bravery takes fortitude—put yourself on the line, even if you risk failing, falling, being embarrassed, or looking stupid—if being brave were easy, more people would be. Just try it!”
― Susan C. Young, The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact

“Take the Initiative. Be proactive. If you want to rock your relationship results, it is going to take action, effort, initiative, and choosing to get in the game—so, step up, step out, and show up!”
― Susan C. Young, The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact