Great functionality but wish my team were more diligent about updating cards
June 20, 2024
Great functionality but wish my team were more diligent about updating cards
![Anonymous | TrustRadius Reviewer](https://static.trustradius.com/r/bd8bdbacb3abcdc34ac6b26b4a56ff84a6f74ef8/images/no_photo.png)
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Guru
Lays out step-by-step instructions on complicated processes and directs me to proper points of contact depending on the situation.
Pros
- The search capabilities in Guru are great (unlike something like Outlook, for example).
- The "Users who viewed this card also viewed:" is incredibly helpful
- I really like the clickable table of contents on the left-hand side of cards
Cons
- The only downside is that my company isn't great at staying on top of / updating cards.
- Would be great if Guru would notify card owners "it's been X years since this card has been updated" to prompt them to review and update.
- Alternatively, if there was an option for users to "flag" a card and notify the card owner that way.
- Makes my day-to-day much easier. I spend much less time looking for answers
Do you think Guru delivers good value for the price?
Yes
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Guru go as expected?
I wasn't involved with the implementation phase
Would you buy Guru again?
Yes
Comments
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