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TrustRadius
Guru

Guru

Starting at $12 per month per user
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Overview

What is Guru?

Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and…

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Builder

$10*

Cloud
per month per user

Enterprise

Custom

Cloud

Entry-level set up fee?

  • $5,000 one-time fee per installation
    Optional
For the latest information on pricing, visithttps://www.getguru.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month per user
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Product Demos

Guru Product Tour

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Product Details

What is Guru?

Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages.

Guru Features

  • Supported: Announcements
  • Supported: Slack integration
  • Supported: Microsoft Teams integration
  • Supported: Verification
  • Supported: AI-powered Trending Topics for Slack
  • Supported: HRIS integrations (50+)
  • Supported: Analytics
  • Supported: Org chart
  • Supported: Generative AI: Answers
  • Supported: Favorites
  • Supported: Custom branding
  • Supported: SSO/SCIM
  • Supported: Generative AI: Assist
  • Supported: Employee Profiles

Guru Screenshots

Screenshot of VerificationScreenshot of Slack integrationScreenshot of Trending topics for SlackScreenshot of Browser extensionScreenshot of AnnouncementsScreenshot of Duplicate Detection

Guru Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Guru starts at $12.

Atlassian Confluence, Microsoft SharePoint, and Notion are common alternatives for Guru.

Reviewers rate Availability and Vendor pre-sale highest, with a score of 9.1.

The most common users of Guru are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(443)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Efficient Search Functionality: Users have praised Guru for its highly efficient search feature, which enables quick access to necessary information. The robust search capabilities save time and streamline knowledge retrieval within the platform.

Collaborative Nature: Reviewers appreciate the collaborative aspect of Guru, where multiple team members can contribute and verify cards, enhancing the accuracy and relevance of shared information. This teamwork fosters a culture of knowledge sharing and continuous improvement.

Customizable Content Organization: Users value Guru's ability to customize and structure content through tags and boards, highlighting it as a valuable asset for easy data organization. By tailoring their information architecture, users can optimize their workflows and enhance productivity effectively.

Limited Formatting Options: Users have expressed dissatisfaction with Guru's formatting and editing tools, desiring more advanced features like fonts, colors, and highlights. Some users have found the current options lacking in comparison to other platforms.

Need for Enhanced Integration: Many users have called for more integrations with various tools to improve automation capabilities, suggesting connections with platforms such as SFDC and ChurnZero. The lack of seamless integration has been a common point of frustration among reviewers.

Challenges in Search Functionality: Reviewers have highlighted difficulties in searching for articles due to imprecise text search bars, recommending enhancements like advanced search filters and improved search precision. Some users have felt hindered by the limitations of Guru's search functionality.

Reviews

(1-25 of 265)
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Guru is a super star

Rating: 9 out of 10
August 14, 2024
Verified User
Vetted Review
Verified User
Guru
1 year of experience
  • The Building Blocks of our knowledge base
  • Ensuring the content we make available to our teams is trusted and accurate
  • How content is organized in Guru

Guru : Treasure of Knowledge

Rating: 10 out of 10
August 12, 2024
SJ
Vetted Review
Verified User
Guru
3 years of experience
  • Getting updates on time
  • A simple and minimal User interface
  • The option to add cards in a group which makes to find them on time easier.

CONVENIENT TO USE!!!

Rating: 10 out of 10
August 12, 2024
dm
Vetted Review
Verified User
Guru
1 year of experience
  • Use clear, concise, and consistent categories to help customers find what they're looking for quickly
  • It was build upon itself to coalesce into an educational archive that's accessible and practical
  • Gives relevant information and convenient to understand

Guru is the best data and information helper ever!

Rating: 10 out of 10
August 12, 2024
DR
Vetted Review
Verified User
Guru
1 year of experience
  • Give our agents updates regarding the new policy in the company
  • Guru is a really fast platform
  • Help us drive the company better
  • You can have your own library
  • You can add your favorite articles to a different folder

Guru is AWESOME!

Rating: 10 out of 10
August 08, 2024
Verified User
Vetted Review
Verified User
Guru
3 years of experience
  • It provides multiple options when trying to find answers.
  • Guru is able to take keywords that I type in, to find the best answers for me.
  • Guru is so easy to navigate. There are many options to use, but it is so simplistic.

Guru number 1.

Rating: 10 out of 10
August 08, 2024
Verified User
Vetted Review
Verified User
Guru
1 year of experience
  • Card updates are swift and easy to browse.
  • The card update history is really helpful.
  • The links and hyperlinks in cards are easy to use.

Guru <3

Rating: 10 out of 10
August 05, 2024
Verified User
Vetted Review
Verified User
Guru
1 year of experience
  • Find the right answer
  • Store a lot of information
  • Organizes info pretty well
  • Works for all sorts of info

Love Guru

Rating: 10 out of 10
August 01, 2024
Verified User
Vetted Review
Verified User
Guru
2 years of experience
  • Easy to organize
  • Plenty of storage space
  • Easy to share

Guru - River of Knowledge

Rating: 10 out of 10
August 01, 2024
  • User-friendly
  • Enough space to store content
  • Visually pleasing interface
  • Lightweight app
  • Hardly crashes
  • Easy implementation
  • Easy extension to other applications

Almost Perfect

Rating: 10 out of 10
July 31, 2024
MS
Vetted Review
Verified User
Guru
3 years of experience
  • Telling about the new updates
  • Possibility of finding a variety of cards by using only one word
  • The ability of the users being able to adapt their own searches

Guru is very helpful and efficient to use

Rating: 10 out of 10
July 31, 2024
DB
Vetted Review
Verified User
Guru
1 year of experience
  • Search for the accurate Guru card for assistance.
  • Use accurate Guru card to assist customer with their concern in timely manner.
  • Use accurate Guru card for additional learning.
  • Use accurate Guru card for knowledge base.

Guru, My Guru!

Rating: 10 out of 10
July 31, 2024
MP
Vetted Review
Verified User
Guru
1 year of experience
  • Article Favorite
  • Easy to Navigate
  • Easy to use
  • Daily bread of knowledge
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