Guru Review
Overall Satisfaction with Guru
We use Guru to provide knowledge cards to our employees to help answer any questions they may have, this has become a vital part of our daily routines as it quickly helps answer any questions which our members might have regarding how to use certain benefits based on our partners and the policies and procedures. Being part of the QA department Guru has been very helpful since it helps provide organized information which i may require when doing an audit, since we have hundreds of different brands our policies change between partners and Guru is very helpful in this case.
Pros
- It keeps the catalogs organized which makes the cards easily accessible.
- You can customize the Guru cards to your liking.
- You are able to edit existing cards and modify them keeping them up to date with all the relevant information.
Cons
- It would be helpful if you could populate multiple Guru cards at once instead of having to open up multiple tabs or close one Guru card to open another.
- The integration of audio or videos onto Guru cards would be helpful.
- Our efficiency has definitely increased since we started using Guru, instead of wasting time searching for the information on our previous platform, with Guru the information is easily accessible giving us more time to complete other tasks.
I have always liked SharePoint because it's something I have always used and grown to like but Guru just simplifies and organizes all the information on easy-to-read cards. It's not as complicated or clustered as SharePoint and is very user-friendly, it definitely stacks up well against other platforms I have used in the past because of how easy to use it is, its efficiency, and compatibility with other software.
Do you think Guru delivers good value for the price?
Yes
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Guru go as expected?
Yes
Would you buy Guru again?
Yes
Comments
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