Can't imagine life without it
June 20, 2024

Can't imagine life without it

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Guru is our source of truth. It's a product I log into every single day (through Okta!) and I find absolutely everything I need. Also, their new AI "ask a question" functionality is amazing and it makes my life so much easier. It searches our Slack as well as our Guru and my question gets answered 9/10 times, saving my team a ton of time.

Pros

  • AI ask a question
  • Full text-search
  • Favorites bar

Cons

  • Can't think of anything
  • Saving team members time for answering questions constantly
  • Easy access - reduce hours of searching
  • Organization - whoever administers this did a great job for whoever is next up in the role to take over
  • Notion
Kind of similar to Notion, although we have both. I prefer Guru's search capabilities and layout. Not sure who their competition is considered to be.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

I wasn't involved with the implementation phase

Would you buy Guru again?

Yes

I'm an end user in a Sales role, and I find myself in Guru every day for access to marketing content, rules of engagement, events we have running, competitive intel, and more. It's our source of truth for everything, so whenever I have a question it's the first place I look. Also, whenever I ask a question to my manager or a teammate, their initial response is always "did you check Guru?" - 9/10 times the answer is there

Comments

More Reviews of Guru

  1. Home
  2. Knowledge Management Systems
  3. Guru Reviews
  4. User Review of Guru