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Updates From This Business
Fresh washer door seal
Black stains on your washer door seal? We can… read more
Prepare Your Furnace For Winter
$75.00 service includes:… read more
$55.00 only: Prepare Your Oven For Thanksgiving
We're wishing you a Happy Thanksgiving with working… read more
AC condenser (outside unit) cleaning
Prepare your AC for the hot season:… read more
Thanksgiving is near
Get your oven tested before the BIG cocking season… read more
Verified License
Yelp confirmed a business or employee license.Portfolio from the Business
Sponsored
![Ice / water dispenser assembly replacement](https://s3-media0.fl.yelpcdn.com/projectphoto/EPCCxAUY8Vp8S-Xio3SrvA/l.jpg)
Ice / water dispenser assembly replacement
12 Photos
![Washer door boot replacement](https://s3-media0.fl.yelpcdn.com/projectphoto/w4cVzTlMW6jflsy8i3w7fg/l.jpg)
Washer door boot replacement
9 Photos
![Restore your range stove](https://s3-media0.fl.yelpcdn.com/projectphoto/vf8R77uUK0pS4riuWC8EMw/l.jpg)
Restore your range stove
5 Photos
Highlights from the Business
![BEAT_OR_MATCH_PRICES](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_beat_match_prices_v2@3x.yji-4f3f32ec79a24d636df4.png)
Beat or match prices
![CERTIFIED_PROFESSIONALS](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_certified_professionals_v2@3x.yji-c196de277ce62fa57609.png)
Certified professionals
![YEARS_IN_BUSINESS](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_years_in_business_v2@3x.yji-a37bfcac9adc48b4a2c7.png)
6 years in business
![LOCALLY_OWNED_OPERATED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_locally_owned_v2@3x.yji-04e733a7f628c96a469c.png)
Locally owned & operated
![OFFERS_COMMERCIAL_SERVICES](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_offers_commercial_services_v2@3x.yji-b75f5ce54cf024e1564d.png)
Offers commercial services
![WORKMANSHIP_GUARANTEED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_workmanship_guaranteed_v2@3x.yji-474c42a7027c6f4fb40b.png)
Workmanship commitment
Photos & videos
Services Offered
Verified by Business
Review Highlights
“The three local repair people in the area were not even located on Yelp WHICH is where we eventually found Ivan.” in 10 reviews
“Owner was very responsive and thorough in diagnosis, and recommended actions for repair.” in 2 reviews
About the Business
We can beat any quote.
Location & Hours
Amenities and More
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Overall rating
14 reviews
5 stars
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1 star
- Sonam D.San Francisco, CA06Apr 26, 2022First to Review
After searching for days for a reliable repair service, I stumbled upon Appliance Repair Generals. I could tell by the pictures posted that, business owner and service provider Ivan knew his stuff.
He's a no fuss, no BS kinda guy and was able to thoroughly access and fix my LG washing machine that had been making strange clanking noises.
During the process he even told me what to look for if my machine was truly broken. And at one point during the assessment, when he couldn't find the issue causing the strange sounds, offered to keep my service request open and call again if the noise continued at no extra charge.
Ivan is attentive, honest and transparent, and I will for sure be using his services again.Helpful 3Thanks 0Love this 0Oh no 0Business owner information
Ivan K.
May 7, 2022
Thank you so much for using Generals services! It was my pleasure to help you!
- Lucky Rae G.MT, MT1608Sep 28, 2023
Our fridge went out and we contacted the service line at SubZero for a recommendation. The three local repair people in the area were not even located on Yelp WHICH is where we eventually found Ivan. We had called and left messages for three other people. Ivan was our fourth Yelp call and while I was leaving the message he called right back!! We were expecting a two to three week service response time and Ivan was there within the hour.
Ivan came prepared, neat and knowledgeable. He does have a service call diagnostic fee (that can be applied to the repair) of $95.00 (SUPER reasonable) but we did not have to pay that because he immediately diagnosed the problem and ordered the parts while he was in our home.
During this entire process I thought for sure we would either have to wait weeks for the service call or at least weeks for the parts and there would be alot of trial and error and guessing .. NOPE!! Not in the case of Appliance General. We called on Monday and here I am leaving a review after completed work on Thursday. Ivan knows his stuff and obviously has experience with SubZero.
Ivan can do it all. We are having him back next week to get the home ready for winter with a HVAC service and cleaning!!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Ivan K.
Sep 28, 2023
Thank you so much for using my company! It is always a great pleasure to help my clients!
- Julie B.Portola Valley, CA03Mar 16, 2024
Terrific response and work! Great working with Ivan-follow up is terrific and feel assured they understand the mechanics of various appliances-they are our go-to place for our home. Will be recommending to neighborhood association as well!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ivan K.
Mar 16, 2024
Thank you very much for your kind words! Appliance Generals’ ultimate goal is to provide its customers with only the best repair and maintenance services!
- Murdoch M.San Francisco, CA07Nov 6, 2023
Had a washer that wouldn't drain. Ivan made time to come out the next day to diagnose and fixed it in record time. Very courteous and responsive. Look forward to working with Ivan again.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Ivan K.
Nov 6, 2023
Thank you so much for your kind words! It was a pleasure to help you!
- Emma W.MONTE VISTA, CA06Dec 31, 2023
I wish I could give a higher rating but. The guy came on time. That was good. He did not do any diagnosis with any tools. He said it is freon leak without any evidence to support it. I chose this vendor because yelp gave it 5 star rating. But I do not feel it is a 5 star vendor. Disappointed.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ivan K.
Jan 1, 2024
Dear Emma! I sad to hear that you are not satisfied with my service. I was disassembling your refrigerator when you were starting next to me at all time. I showed you the condition of the evaporator coil (I still have pictures of your coil). Partial snow coverage of the inlet Freon lines and remaining part of the evaporator coil not covered with any frost means that the refrigerant pressure of your unit is too low. I will be more than happy to come back and provide the evidence of the low refrigerant pressure once again.
- Michelle W.Santa Clara, CA1561132Jul 11, 2023
Grateful for Ivan's responsiveness! He was able to schedule a same-day appointment and diagnose the issue with my washing machine. I appreciate his communication, transparency, and mindfulness of costs as he was diagnosing the issue. Highly recommend!
Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Ivan K.
Aug 14, 2023
It is always a pleasure to see my clients admiring my work!
- Mary G.Los Altos, CA3165Sep 15, 2022
Ivan is fantastic. Picked up on my first call, came out within a couple of hours, assessed the problem, and returned in the evening to fix my washing machine. I highly recommend him and Appliance Repair Generals.
Helpful 1Thanks 0Love this 0Oh no 0 - Lianne K.Stanford, CA02Aug 7, 2023
Fastest dishwasher repair ever. Echoing all of the other comments -- professional, responsive, clear, helpful. Thank you Ivan!
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Ivan K.
Aug 7, 2023
Thank you so much for using Appliance Repair Generals! Always here for you!
- Andy M.Campbell, CA158333Aug 29, 2022
Ivan was very responsive, was able to coordinate an appointment time that works and he was able to take care of the problem quickly. He explained to me what happened and how he was going to fix it (washer was leaking water) and I appreciate that kind of communication.
Helpful 1Thanks 0Love this 0Oh no 0 - Karen B.Los Altos, CA14Jul 31, 2022
Owner was very responsive and thorough in diagnosis, and recommended actions for repair. Set expectations for return based on part availability. Parts arrived sooner than expected and so he returned and did the repair quickly and thoroughly. Recommend.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Ivan K.
Jul 31, 2022
It’s was my pleasure to help you!