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Plug-In Services
Updates From This Business
Contact us now and get 10% discount on labor
We provide 10% off service for our valued Yelp… read more
We've updated our hours!
Now we are open on Saturdays and Sundays from 9 am… read more
Taking on new clients
Customer service is our #1 priority! Masks, gloves,… read more
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Services Offered
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Review Highlights
“Matt showed up promptly, opened the frig and ice maker, pulled out the ice try and solved my issue.” in 74 reviews
“He was very familiar with the issue on my washing machine.” in 3 reviews
“Call times they were super responsive, professional, diagnose the problem easily, and fixed it and a very timely manner.” in 3 reviews
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About the Business
Business owner information
![Photo of Matt K.](https://s3-media0.fl.yelpcdn.com/buphoto/QNevLd2CNoLVs6kbHlrDUA/90s.jpg)
Matt K.
Professionals in Appliance Repair, HVAC and Electrical Services. Refrigerator, dryer, washer, oven, dishwasher repairs and installations. AC, Gas Furnace, Mini Split Heat Pumps service. Wiring, Lightning, EV chargers. Troubleshooting and so on. Our experienced technicians provide a wide range of quality appliance, electrical and HVAC repair services. Always professional and courteous. All prices upfront, no hidden fees. There is no work too small or too big for us. We service all leading appliance brands and models including: Whirlpool. LG. Samsung. Frigidaire. KitchenAid. Bosch. Electrolux. Thermador. Maytag. Kenmore. Haier. Amana. ZLine, Viking
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Overall rating
103 reviews
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- Cheryl F.Campbell, CA022Jun 28, 2024Updated review
I had an issue with the ice maker in my refrigerator, first thought was Matt.
He had fixed a receptacle for my dryer, and remembered he was fast, courteous and efficient. Matt showed up promptly, opened the frig and ice maker, pulled out the ice try and solved my issue. I will continue to use Plug-In services and Matt when needed. Good job, good price..
Thank you Matt!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Matt K.
Apr 17, 2023
Thank you Cheryl for your five-star review and the time you took to leave us feedback! I'm thrilled that you enjoyed your experience with us.
Jul 29, 2022Previous reviewI needed an electrician to check out and/or repair an outlet for my dryer.
I was skeptical of calling Plug-In Services being that they are new.
I am very glad I did. Matt K. responded to my Yelp request. He set an appointment the same day. Within a couple of hours he was at my home.
Matt was right on time. Texted me to let me know he was on his way.
When he arrived, he was masked and wearing booties. Matt is knowledgeable at what he does. He is courteous, professional and easy to talk to. I explained the issue. He listened and pretty much knew what was wrong. He did a few tests, checked the breaker box, and within 20 minutes he had diagnosed, and was already repairing the outlet. There was an issue with the wires, which he immediately noticed, and repaired.
Plug-In Services is great find in my opinion. I didn't want to spend an arm and a leg for repairs. Matt's prices are very reasonable. I am glad I took the chance with Matt. I appreciate how Matt explained to me what was wrong without making me feel uneasy for not knowing.
I will definitely call Plug-In Services and Matt with any issues in the future.
Thanks again Matt. I am one happy customer :) - Joyce M.San Jose, CA821Jul 17, 2024
Couple days ago, Matt came in to check our HVAC as our attic unit stopped blowing air to the vents. Even though it was too hot in the attic, he seems very dedicated and remained calm. Few minutes later, he had diagnosed the problem (burnt control board) and gave us a quote. It was very reasonable so we pursued the repair. He went out for an hour to buy the parts and continued the repair for another hour or so. Then finally, AC is back working again!! Everything went well and even advised us on some tips on how to get more air out from one of our vents. I would definitely recommend Plug-In Services. Will sure hire them again in case of any repair services needed in the future. Thank you, Matt! :)
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Bethany R.
Jul 22, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share your experience.
- Connie C.Mountain View, CA02Jun 19, 2024
Matt was prompt and courteous. He was able to diagnosis my dryer issue within 5 minutes of his arrival and came back a few hours later as committed to bring the repaired control board. I will definitely contact him in the future if I have any other repair needs.
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Bethany R.
Jun 20, 2024
Thank you, Connie, for your kind words and fie-star review. We are very grateful for your feedback, and it means a great deal to us.
- Katerina P.Palo Alto, CA071Dec 30, 2023
I recently had the heater in my apartment replaced, and I'm beyond impressed with the service provided! Matt was thorough in their work, ensuring everything was installed correctly and taking the time to explain the new system's functionalities.I highly recommend them for anyone in need of a reliable and efficient heating upgrade!
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Bethany R.
Jan 4, 2024
Thank you so much for the five-star review! We truly appreciate your positive feedback and are delighted to hear that you had a great experience with our services.
- Victor Y.San Jose, CA162Mar 13, 2024Updated review
This is the 2nd time Matt and his team installed some light fixtures in my home. This is the 2nd time they did a fantastic job! Matt and his team are very professional. Everything about their work is top notch! You will not be disappointed if you need this type of work done. Once again Matt, thanks for all of you help. We couldn't be more pleased with how it turned out.
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Matt K.
May 31, 2022
Hi, it was a pleasure working on the lighting installation in your home. The result was gorgeous.
I appreciate your feedback and hope for more future projects.May 31, 2022Previous reviewI needed some recessed lighting installed in my living room. These guys responded right away and gave me a great quote over the phone. I hired them right away. We schedule an appt. Let me tell you, they were probably the most professional team I have ever hired to work on my home. If you ever need an install like recessed lighting, I strongly encourage you to hire this team. You will not be disappointed. Thanks again guys for a job well done!!!!
- Ray G.San Jose, CA051Jun 22, 2023
I used their services to repair my Dryer. Alex visited me and attempted to repair and replace parts twice with no luck. Matt took over on the 3rd attempt and fixed the issue. The whole thing took 3 days. There was a language barrier with Alex and we could not communicate well.
Overall they are responsive and responsible. Thank you Matt and Alex!Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Bethany R.
Jul 31, 2023
Thank you for taking the time to share your experience. We look forward to serving you in the future and hope to make your experiences with us the best!
- Manny B.Fremont, CA772Oct 30, 2023
Matt K is an especially polite, conscientious and competent technician and businessman. He was able to efficiently diagnose our GE Monogram oven problem- oven would stop heating (F9 error). It required a small part replacement which was efficiently ordered by his office manager Bethany on the day of his initial visit. He returned 4 days later , and within 1 hour replaced the part, completed the initial test and our oven was back in operation. Bethany was fantastic with her communication on appointment times, next steps, ETAs so I could manage my personal schedule to accommodate Matt's arrival. As a homeowner I was very impressed , this was one of the best repair experiences i have ever had. Thank you Matt and Bethany!
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Bethany R.
Nov 1, 2023
Hello, Manny. We appreciate your amazing feedback and we are glad that our company could provide you with great service! Thank you very much for such kind words!
- Will P.Fremont, CA7959Jun 29, 2022
It's interesting how this business does not have more reviews.
Matt arrived yesterday to fix our LG Washer. Prior to his arrival, we let him know that the washer would stop functioning during a wash cycle, and then it would throw a draining error in app. He was available for next day service and arrived promptly, and within moments of taking a look at our situation, he was able to tell me the estimates.
It was either going to be cleaning drain passage ways, which I hope wouldn't be the case because I had already tried that myself, or it was going to require a Drain Pump (Motor Assembly) replacement. Turned out to be the latter, and he arrived with the necessary part on hand.
When he dissembled the the washer to remove the original Drain Pump, he called me over so that I could see the difference between the old and the new pump. The original pump showed less resistance when pressed against, compared to the new pump. Makes sense.
Upon completion of the job, he mentioned that he also adjusted the standing level of our Washer + Dryer stack combo, so that it wouldn't rumble as much as before. This was a nice bonus because I wasn't aware that anything could have been done about that.
We tested it the Washer and it's working like new again, no more errors, and now there isn't as much rumbling as there was in the past. We paid for Matt's expertise, and that's what we received.
I'd personally highly recommend Plug-In Services for your Washer (and perhaps Dryer!) repair needs!
Thank you, Matt!Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Matt K.
Jul 2, 2022
Hi Will,
I’m smiling while reading your review because it really makes me happy. It was a pleasure working for you, thank you for helping with removing stackable dryer from the washer.
When I worked on the washer I noticed that it is uneven and not stable. So I decided to straighten it since we already removed the dryer and it’s just much easier now. I always try to take care of all the things that seems not right to me while working on the stackable washers. Because removing it is quite a project itself, so that would be good to do the extra mile for the customer and avoid future headache with the washer.
Anyway, thank you for your amazing feedback and have a great weekend. - Soyoung K.San Mateo, CA021Apr 8, 2024
Matt did a great job with our dishwasher. He checked it carefully, found the issue, and handled it efficiently. I appreciated his thoroughness and the overall service quality. Definitely someone reliable for this kind of work.
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Bethany R.
Apr 11, 2024
Thank you so much for leaving us a 5-star review! We truly appreciate your kind words and value your positive feedback.
- MsMontara B.Newark, CA03995May 10, 2022
Got a leaky refrigerator? Then, Matt at Plug-In Services can't be beat!!!
He responded to my YELP inquiry promptly with a reasonable rate to assess the problem, and flexibly agreed to a time and date to come by that fit my preferences. He also quickly & helpfully replied to all of my questions via text. On the same day of service, he even texted alerts to me with very accurate time estimates of his arrivals at my home.
He assessed the cause of a water filter area leak that we reported and gave me a quote. Then when he was finishing up the job, being super conscientious, he found a 2nd leak. This one was in the back of the fridge. He could have disregarded the 2nd smaller leak to finish up, take his money, and run. But instead, he showed me the additional problem, and with my permission, called to order the specialized parts needed, picked up the parts, and returned to my home later the same day to fix it, without charging me more than his initial quote.
Throughout all of this, Matt was very kind, professional and respectful. When I asked for him to place the refrigerator at particular distances from the counters & walls (so I could stash a few items on each side), he more than happily helped out. When he was done with the job, I asked for him to give me a moment to clean off the dust & grime that had collected under and behind the fridge. He was super cool and gracious about it (even though my job had probably taken double the time or more than he had originally anticipated).
The best thing is that the fridge leaks are fixed properly. The bonus was Matt's exceptional customer care.
Thank you, Matt, for a job well done & for your kindness.Helpful 3Thanks 0Love this 1Oh no 0Business owner information
Matt K.
May 10, 2022
Hello!
Thank you for your amazing feedback! I'm glad that you are satisfied with our service. I'm delighted about all the details that you shared. Really appreciate that.
Thank you!
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