Best Knowledge-Sharing Platform
June 25, 2024
Best Knowledge-Sharing Platform
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Guru
We had years of company knowledge stored in a variety of formats across a variety of platforms. It was difficult for employees to find information and nearly impossible to know if that information was accurate. Now all company information is stored in one easily-accessed platform where each piece of info shows when it was last verified and by whom.
Pros
- The verification features are easy to use and make all the difference in assuring integrity of information.
- Organization of info is easy and intuitive.
- It has strong search capabilities so employees can find info easily.
Cons
- I'd like to see more resources for internal implementation teams.
- Some of the newer features have bugs, but they're always being improved upon and customer service is quick to respond.
- New hire onboarding time is decreased by approx. 20%.
- Knowledge triggers have reduced the amount of time employees spend searching for information, and ensure that certain processes are done correctly.
Do you think Guru delivers good value for the price?
Yes
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
Yes
Did implementation of Guru go as expected?
Yes
Would you buy Guru again?
Yes
Comments
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