ABC Service HVAC & Appliances

I have to say this was one of the most pleasant service calls we have ever experienced. Alex replied to my request for a service call for our washing machine within 10 minutes and told me when he could come out. It was already 7pm on Thursday and he said he could be at our house anytime after 12pm on Friday. I scheduled for 5pm and he texted me around 430pm saying he was on his way. He showed up at 5pm and told me it would take about 30 minutes to determine the problem. About 30 minutes later he told me the issue and it could be close to $400 to fix. He told me I could save money if I did it myself and explained what I would have to do but that I might just consider getting a new Washer. He cleaned the bottom of the washer and performed a temporary fix with some silicone which he advised would not last long. All this for no extra charge than the agreed on $35 service fee! He is very friendly and polite as well. Highly recommend Alex to anyone looking for a fair and honest appliance repair man!

Ugh for me having another appliance go out but A+ to ABC for still being around to help. Last night, I walked into my kitchen and found water on my floor around the dishwasher while it was running. I tried to diagnose on my own and had a few ideas for what it could be.

I went online and setup an appointment with ABC and Dennis was at my door 12 hours later the next day. He solved the issue (drain pump clog) and did an overall check on the machine to make sure no other issues. In-and-out in about an hour and back to a fully functioning dishwasher. ABC made things easy and efficient at a fair price. What more can I ask for.

As a follow-up to my prior review for my refrigerator repair from 2021: The new compressor is still working perfectly and even if it failed tomorrow it would still have been an excellent repair decision & price. Thanks ABC for the wonderful work.

Great team members so far and they work on all sorts of appliances & HVAC systems. The technicians come prepared and seem very knowledgeable in regards to repairing issues. Highly Recommend and will continue to use them.

Labor rate and inspection pricing is not the cheapest but they are also not the most expensive.

ABC Service came to my mom's house within the day to fix her air conditioner. She is elderly and the 100 degree heat could have hurt her. ABC Service saved the day! They were honest, reasonable, and explained everything. Thank you Nikolai for your excellent service!!!

Three stars is probably being generous, but I do like the people at ABC. It's just, looking at the facts, this was 3-star at best service.

It starts when my LG mini split system refused to turn on to heat the house. I call, and they send someone out immediately. Great!

Dec 8 - Dennis comes out right away on a Friday. He determines a thermistor needs to be replaced, will order part and get back to me.
Dec 18 - 10 days later, no word, so I ask how it's going. They're still trying to get the part.
Jan 2 - Still no word, I ask again. "Supplier is a nightmare," they're going to check again.
Jan 9 - It's getting pretty cold and we've had nothing but a wood stove to heat the house for the last month. Ask again - should be here next week.
Jan 30 - Still no word. I check in with them again. "Good news, it should be delivered, we will check in (a couple hours)." Did not hear back that day.
Jan 31 - I call, they schedule an appt. for the following Monday.
Feb 5 - Max comes out. They quickly determine the problem isn't with the thermistor itself, it's that mice have chewed through the wire. They repair the wire, test it, works great, they charge me $450.

To save money on electricity, and since the wood has been pretty good at heating the home, I set the thermostat to 64°.

Feb 8 - I try using the heat for the first time since they fixed it and it won't turn on! Call them again.
Feb 9 - They come out and find the fuse was turn around to the OFF position. I never touched it, I think there was just a miscommunication or something with the technicians. Anyway, he flips it over and I'm back in business.

So 2 MONTHS, $450 to solder a wire back together. That was my experience with ABC.

Ray and his colleague did an excellent job installing a new compressor for our refrigerator. He quoted the price, gave us options and was very thorough with the diagnosis and the repair work. We have used ABC services several times for appliances repair and very happy with their services.

ABC was the only company that had parts ready to go. They showed up on time, were efficient and did great work. We would use them again.

My LG refrig/freezer stop cooling. I had a variety of problems getting a competent repair company in a timely manner with access to parts. ABC came the day after I called and diagnosed the problem and came back the next day with a replacement new compressor. LG agreed to send them a replacement part for free and I have a functional freezer and refrig and will get a refund on the part once they have received!

I will absolutely use them again for any repairs I need. I recommend them without reservation. You get what you pay for promptly and timely!

ABC Service did a great job of coming out fast, and communicating when they would arrive. They appeared to do a good job of fixing it.

However, they apparently did a sloppy job with the replacement. Just over a year later and the fridge failed. When inspected, the compressor replacement was sloppy and leaking oil. The oil was pulled into the freon system, causing damage and overheat of the freon system. So I spent a thousand dollars with them to get a poorly done repair which forces me to replace the unit.

EtA: notice that the owner leaves an insulting response. It was his technician who did a horrible job replacing it such that oil visibly leaks from the compressor. Not such a good "sealed system" when clearly it wasn't sealed

I use ABC for servicing my tenant's appliances. They are super reliable, well-priced, and always friendly. Highly recommend.

ABC has come through for us multiple times over the years with appliance issues. They're great at getting out to service quickly and have reasonable prices. I'd definitely recommend them