Current Guru User Review
July 05, 2024
Current Guru User Review
![Anonymous | TrustRadius Reviewer](https://static.trustradius.com/r/bd8bdbacb3abcdc34ac6b26b4a56ff84a6f74ef8/images/no_photo.png)
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Guru
We use Guru as a place to store any of the information our Go-To-Market org needs - sales talk tracks, rules of engagement, enablement resources, pre-recorded product overviews. It's our source of truth for understanding anything we might need to know in our day-to-day. Anytime our team rolls out any updates, they're shared over Slack or email, but Guru is where it lives as an anytime reference for everyone.
Pros
- Advises on out-of-date cards that haven't been updated in awhile.
- Allows for AI search functionality - makes info faster to find.
- Permits list creation & card favoriting to help keep me organized.
- Creates pop-out windows so you don't lose your page; can see info side-by-side to save time.
Cons
- AI search and general search engine functionality is not always accurate.
- Time-to-load the homepage is quite long. Requires SSO log in every time I want to access, so time to interaction can be a drag.
- I wish the "recommended videos for you" that live on the homepage had a better algorithm with videos that were more relevant to my role. Better yet, I wish it defaulted to my favorite cards.
- Time-to-locate resources that I can share with prospects is significantly faster with Guru. The alternative would be searching through old Slack threads, which can be a huge time suck if you don't know exactly what you're looking for.
Do you think Guru delivers good value for the price?
Yes
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Guru go as expected?
I wasn't involved with the implementation phase
Would you buy Guru again?
Yes
Comments
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